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Quality Inn & Suites Hershey

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Quality Inn & Suites Hershey
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342 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites Hershey
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Showing 342: English reviews
Newtown, Connecticut
Reviewed 27 June 2014

It is clear that the owner of this hotel has put no money into its upkeep. The entire lower level of the hotel was water damaged and flooded. The rug was completely soaked and they were attempting to dry it with fans when it was clear that the rugs needed to be pulled up. The smell of mold and mildew...

5Thank Annierose777
Philadelphia, Pennsylvania
Reviewed 27 June 2014

HORRIBLE!!! HORIBBLE!!! Don't waste your time and money. The place smells as soon as you walk in, the pool was nasty, rooms very dirty, food was horrible, service was the worst. Stay far away from this place if you can, if it's in the middle of the night and you have no other place to stay your better off staying...

5Thank brian j
Briarcliff Manor, New York
Reviewed 23 June 2014

This hotel is horrible! It is dirty, smells awful, the rooms are nasty and the bathroom was terrible. The small fridge in the room was so loud it kept me up most of the night. Also, the manager was absolutely the worst! He clearly didn't want to do his job and just wanted to dodge responsibilities! DON'T STAY HERE, EVER!!!

5Thank Jeminbcm
New Haven, Connecticut
Reviewed 22 June 2014

Room was very dirty had to clean shower walls to take shower.... Upon check out tried to tell manager also have three bites left thigh got same old run around about exterminator didn't seem to care too much overall room is dirty in corners and walls have crud on them I've stayed in many quality inns this one does not...

3Thank Lighthouseblv
Reviewed 17 June 2014

Nice staff, took care of our needs, only thing was the internet connection was horrible. Located near the park and shopping. Breakfast was fine and room was fine as we'll. had a nice pool and everything seemed clean. Wish they had a computer that I could have used bc of the horrible internet connection

Thank Victoria J
Woodbridge, New Jersey
Reviewed 12 June 2014

I checked out of this hotel Sunday morning after a 2 day stay. Checking in was pretty easy, the people at the front desk seemed nice. They took the time to advise us of the breakfast and pool hours. We had a 2nd floor room, looking at the hotel next door. We had one with a king bed, and we...

2Thank mrskramden
Pittsburgh, Pennsylvania
Reviewed 31 May 2014

Only 1 mile from entrance to the park, it is a very good location. There are other chain hotel properties beside the hotel. The room was clean and bed very comfortable, which was a very pleasant surprise. The staff was always very friendly and accommodating. The breakfast area was small, crowded and food was not really to my liking but...

1Thank Apurplesquirrel
Reviewed 21 April 2014

The outside of the hotel was clean the day I checked in there was a conference for High School kids. They put me on the ground floor so I would be away from the noise but that didn't work. There was an odor and the pool area and weight room was musty with an unpleasant smell. I was there for...

3Thank Anthony C
ushmacpatel, Manager at Quality Inn & Suites Hershey, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Shawinigan, Canada
Reviewed 16 April 2014

We stopped at your place for the 3rd time this year. It is very clean and the mattress was very confortable. On our way back to Florida we like to go to Hershey World. You accept the coupon and it is well appreciated. The breakfast is the best we had compared to all other motels.

Thank Carole M
ushmacpatel, Manager at Quality Inn & Suites Hershey, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Property...

Scranton, Pennsylvania
Reviewed 8 April 2014

Came in after midnight after dropping my son at Hershey Lodge for a conference (too bad they didn't have a room available for me!) The maintenance man, who spoke very little English, was at the front desk and would not honor my travel coupon. ("The owner doesn't like to use coupons."...Then why allow your hotel to have a listing under...

6Thank Marilynn61
ushmacpatel, General Manager at Quality Inn & Suites Hershey, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites Hershey

Address: 181 Hershey Rd, Hershey, PA 17033-2412
Region: United States > Pennsylvania > Hershey
Price Range: $152 - $464 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Hershey 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Quality Inn & Suites Hershey Hotel Hershey
Quality Inn And Suites Hershey
Quality Inn Hotel Hershey
Quality Inn Hershey
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Hershey staff and other travellers.
2 questions
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New York City
over a year ago

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Questions? Get answers from Quality Inn & Suites Hershey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You have to look carefully to find the access road to the hotel”
Flick8675309, 13 Feb 2017 | Read review
“For the money, you can't find a better location or hotel.”
WilliamR399, 2 Jan 2017 | Read review
“check if cleaned”
biancorossi, 2 Nov 2016 | Read review
“Rolling farm land is across the road from the entrance. Quiet during week.”
GLandisB, 17 Oct 2016 | Read review
“Suite is the way to go!”
894aarona, 12 Sep 2016 | Read review
5 of 5