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Residence Inn Philadelphia Willow Grove

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Residence Inn Philadelphia Willow Grove
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97 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Level Contributor
3 reviews
3 hotel reviews
Reviewed 6 days ago NEW

We had to unexpectedly stay here due to a medical emergency for over two weeks. The front desk folks (Joyce, Sherry and Sabrina) were lovely to us the entire time when we needed things quickly whether it was help, sheets, dishwashing detergent, etc. The breakfast was consistently warm/good and overall the staff was friendly and helpful with smiles throughout the... More 

Helpful?
Thank PA Z
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear PA Z, Thank you for taking the time to review our hotel. I appreciate the kind words about our team and I will insure that the associates you mentioned receive the proper recognition. As you stated, we are located very close to shopping, restaurants and the nearby Pennsylvania Turnpike. I look forward to any future visits and I hope... More 

London, United Kingdom
Level Contributor
149 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 15 October 2016

Decent hotel. The rooms are huge! - Large bed, sitting area with sofas, desk area, kitchen, bathroom. Bed very comfortable. Limited reception, breakfast pretty poor but included in the room rate. Limited outdoor seating.

Helpful?
Thank rozzerr
Michelle T, Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Thank you for letting us know of your experiences here at our hotel. Your comments will be shared with our team and I certainly appreciate the details in your review. It is thru constructive comments such as yours that we better our service towards all of our guests. Sincerely, Michelle Turchi More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 September 2016 via mobile

I am in hotels most weekends and rarely write reviews unless warranted. I have stayed at this hidden gem of a hotel before and return because of their staff. Sabrina at the front desk is a credit to the organization. She courteous, friendly and efficient. After a 5 hour drive a friendly welcome is always appreciated. She also helped resolve... More 

Helpful?
1 Thank gerard r
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Gerard R, Thank you so much for your kind words about Sabrina !! It is always great to hear from a guest who recognizes one of our team for outstanding service. I will be sure to pass on your comments to Sabrina and insure she receives the proper recognition. I look forward to any future visits to our hotel.... More 

A TripAdvisor Member
Reviewed 4 September 2016 via mobile

Stayed here with my son on a visit to Philadelphia. Was pleasantly surprised. Tucked in a quiet neighborhood with shopping a few blocks away. Staff very nice and attentive to your needs. The suite was very comfortable and we'll stocked with basic necessities you could possibly need.

Helpful?
Thank A TripAdvisor Member
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Guest, Thank you very much for taking the time to review our hotel. I appreciate you mentioning the quiet nature of our hotel and the many amenities that we offer our guests. Our staff takes great pride in the service we provide and it is always rewarding when our efforts are noticed. We appreciate your business and look forward... More 

New York City, New York
Level Contributor
151 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 3 September 2016 via mobile

I have been a guest of at least 6 different hotels when my family visits this area of Pennsylvania over the last 3 years. I've been to two different Holiday Inn Expresses, Holiday Inn, Crowne Plaza, Hampton Inn, and the Radisson hotel. This trip, we were looking for a smallish hotel with an outdoor pool and came across this Residence... More 

Helpful?
Thank droolytabooly
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Droolytabooly, I appreciate the detail in your review of our hotel and thank you for staying with us during your recent trip. I am sorry if you felt the Studio was small for your needs. You did mention that you had stayed in a two bedroom unit at Treasure Island, Florida and were very satisfied with the room. As... More 

Pune, India
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 August 2016

It was my extended stay during my visit to Fort Washington in 2007 – 2008, I spent more than 150+ night here in this hotel and enjoyed every bit of it. It does not have the usual hotel look and feel more like service apartment, I had been into a studio one in 9th block, the room is spacious and... More 

Helpful?
Thank subodh_jai
Michelle T, Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Thank for your feedback, your opinion is important to us. Thank you for your kind words as we strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay and the hotel. Please come back to see us again soon! https://www.tripadvisor.com/ShowUserReviews-g52851-d102249-r405990355-Residence_Inn_Philadelphia_Willow_Grove-Horsham_Pennsylvania.html# More 

Virginia
Level Contributor
25 reviews
4 hotel reviews
Reviewed 31 July 2016

We chose this place based on price, reputation of Marriott and proximity to Sesame Place. We booked 2 rooms - a 2BR Suite and a 1BR Suite. 4 adults, 1 teenager and a 3-year old in our group. Our days of stay were Thurs - Sat. in July. Upon arrival, checking in, and unpacking the vehicle, one of our room... More 

Helpful?
Thank Lisa S
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Lisa S, Thank you for letting us know of your experiences here at our hotel. Your comments will be shared with our team and I certainly appreciate the details in your review. It is thru constructive comments such as yours that we better our service towards all of our guests. Sincerely, Al Jaskel General Manager More 

New City, New York
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 4 June 2016 via mobile

Very clean rooms and property. Having a full size fridge and a kitchen with basic kitchen supplies was helpful. No real area for privacy, but a huge open room. We were told all rooms have 1 king bed and a pull out couch. This worked for us, but may not work for all families. Used the outdoor amenities. Pool was... More 

Helpful?
Thank Alogan11
Michelle T, Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Thank you so much for your very generous comments regarding your recent visit. It is always rewarding when our guests recognize our staff for their hospitality. I also appreciate your detailed description of the many amenities that we provide each and every guest. We look forward to any future visits you may have to the Willow Grove / Horsham area... More 

Point Pleasant, New Jersey
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 May 2016

We recently celebrated a wedding in our family and travelling with my son & pregnant daughter-in-law posed some special travel needs. We were accommodated with a 2 bedroom suite, full kitchen, living room area, fireplace and 2 full bathrooms. The separate sleeping areas made it very easy for naps as needed and 2 bathrooms for 4 people preparing for a... More 

Helpful?
Thank LizAnn55
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear LizAnn55, Thank you so much for your very generous comments regarding your recent visit. It is always rewarding when our guests recognize our staff for their hospitality. I also appreciate your detailed description of the many amenities that we provide each and every guest. We look forward to any future visits you may have to the Willow Grove /... More 

Somers, New York
Level Contributor
255 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 11 May 2016

Stayed here for 1 night, and enjoyed our stay. Some of the things I liked about our stay: - Rooms were large, lots of space to move around, clean and well-furnished - Desk staff were very friendly, let us check in early, and blocked two rooms near ours for our friends, who were arriving later. - very quiet, easy to... More 

Helpful?
Thank James W
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear James W, Thank you so much for taking the time to let us know about your recent visit. I sincerely appreciate your generous comments about our staff service and our room product. As you noted, our hotel does not have an elevator as all of our buildings only have a ground floor and a second floor. We are more... More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about Residence Inn Philadelphia Willow Grove

Address: 3 Walnut Grove Drive, Horsham, PA 19044
Region: United States > Pennsylvania > Horsham
Price Range: $167 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Philadelphia Willow Grove 3*
Number of rooms: 118
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Also Known As:
Residence Inn Philadelphia Willow Grove Hotel Horsham
Residence Inn Horsham
Horsham Residence Inn
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Questions & Answers

Questions? Get answers from Residence Inn Philadelphia Willow Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's quiet so no worries.”
 of 5 bubbles PAZ_12, 29 Nov 2016 | Read review
“Rooms near the back are close to the Maintenance Office and the staff can be a bit noisy come housekeeping time.”
  • 2 BR - View to Second Bedroom
  • 2BR - Living room area
  • 1 BR - Living area w/pullout sofabed
  • 1 BR - View to Bathroom
  • 1BR- View to Kitchen/Dining area
  • 1 BR Suite - Sleep area
 of 5 bubbles V2591KIlisas, 31 Jul 2016 | Read review
“No elevators, so request ground floor if accommodation needed for ambulation issues.”
 of 5 bubbles LizAnn55, 23 May 2016 | Read review
“2 bedroom suites are great and not much more expensive”
 of 5 bubbles adampS2230DN, 6 May 2016 | Read review
“Near the boar house!”
 of 5 bubbles davidb681, 9 Feb 2016 | Read review
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