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Residence Inn Philadelphia Willow Grove

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Residence Inn Philadelphia Willow Grove
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99 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Sidney, Ohio
Reviewed 5 August 2015

Very pleasant stay on the way to the historical sites in Philadelphia. Our room was very quiet, pleasant, clean and comfortable. The free breakfast was well stocked with a variety of foods including eggs, bacon, baked goods, fruit, yogurt and waffles. The evening reception included grilled chicken sandwiches, asian salad, watermelon and beer, wine or soft drinks. Very tasty and...

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Helpful?
1Thank paf72
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Paf72, Thank you for your kind comments regarding your recent visit to our hotel. As you noted, we are conveniently located with easy access to the Downtown Philadelphia historical sites. I am happy that you enjoyed your visit and I appreciate you posting your review. Sincerely, Al Jaskel General Manager

Marblehead, Massachusetts
Reviewed 29 July 2015

The Residence Inn is well located proximate to all of the major businesses in the area. I'll start by saying that I'm traditionally not a fan of extended stay type hotels but the choices are limited in this area. I found the woman at the front desk to be of little to no help regarding the local area but the...

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Helpful?
Thank Milo01945
A_Sigley_AGM, Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Ben M, Thank you for taking the time to write this review of our property. We appreciate the kind words regarding our location, cleanliness, and friendliness of our staff during the evening Mix. I will be following up with our front desk associates to ensure they have a well-rounded knowledge of the local area to provide to our guests....

Baltimore, Maryland
Reviewed 30 May 2015

This Residence Inn was a nice place to visit. Check-in was easy and quick. The woman at the desk was nice, but she wasn't very informative and I don't think she paid attention to the fact that we were from out of town. She didn't recommend any restaurants or offer any information as far as any of the nearby places...

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Helpful?
Thank Jamie S
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Jamie S, Thank you for taking the time to let us know of your experience here at our hotel. I will be sure to share your comments with our staff in an effort to better serve the specific needs of our many out of town guests. I was pleased to read your comments about your guestroom and our complimentary...

Reviewed 30 April 2015 via mobile

Very pleased. It was the 2nd time to visit. I stayed there last year and returned again one year later. My memory of it being nice was certain confirmed. The staff was friendly and had my reservation ready to go. Breakfast was definitely adequate

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Helpful?
2Thank Statck
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Statck, Thank you very much for your kind review. It was nice to see that you felt our hotel is consistent in delivering the very best product and service towards our guests. We look forward to serving you again in the future. Sincerely, Al Jaskel General Manager

Philadelphia, Pennsylvania
Reviewed 22 April 2015

Stayed here in another quick getaway with my wife. I tell ya, Marriott Properties don't disappoint!! Very spacious room, excellent amenities, good staff. I had to sign a "NO PARTY" waiver at check in ... I found that a bit funny but hey... it's the policy and I wasnt there to "PARTY" just weird that this hotel does that, first...

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Helpful?
3Thank Bismarck V
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Bismarck V, Thank you for taking the time to write a review of your visit and I appreciate your many generous comments. In regards to our "No Party Policy", we ask our guests sign our policy so that we are proctively doing everything we can to insure each and every guest enjoy a quiet and peaceful visit. I am...

Syracuse, New York
Reviewed 21 March 2015

I stayed ay The Residence Inn for business trip. Friendly staff, clean comfortable room, lobby was spotless. Hot breakfast was great. Outdoor pool was closed for season. The exterior of the buildings and walking paths were well kept. Its a little off the main road but that makes road noise less. plenty of choices for food near there and grocery...

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Helpful?
2Thank Eric H
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Eric H, Thank you for taking the time to write about your exprerience here at our hotel. With our goal being the complete satisfaction of all of our guests, it is rewarding that you had an enjoyable visit. We look forward to serving you in the future. Sincerely, Al Jaskel

Van Alstyne, Texas
Reviewed 17 March 2015

Excellent staff! House keeping is good under severe weather conditions. Great price for what you get. Very quiet,safe neighborhood and convenient to major highways. The physical layout is more like a lodge than a typical hotel. While some rooms are located above the reception/lobby, most are in separate 4 rooms to a building. Great for privacy if you do not...

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3Thank Isaac B
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Issac B, Thank you so much for your generous comments about our hotel and in particular about the service you received. Our goal is complete guest satisfaction and it is rewarding to see our hospitality efforts noticed. I also appreciate the detailed description of our hotel and the many propery features that our guests can enjoy while staying here....

Pembroke Pines, Florida
Reviewed 27 February 2015

I'm a platinum member and I always feel like this place exceeds our expectations! From the welcoming front desk to the excellent breakfast buffet ....this place is a first class hotel! I like the residence Inn concept offering guests a small condo! The property is very clean and the property inside and out is lovely! It's people like Joyce, antoinette...

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3Thank david b
A_Sigley_AGM, Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Thank you very much for the kind review. I am glad that our staff and our property have been able to provide you with a home away from home feeling. I will be sharing your comments with our staff and acknowledging each who has made your stay(s) pleasurable. I also want to thank you for your loyalty to our hotel...

Reviewed 17 February 2015

When you hear that a hotel is owned/operated by Marriott, you automatically visualize a certain level of class and elegance. That is not present at this location. This property looks like it was an old, really old, outdoor apartment complex that Marriott purchased for cheap and converted. The hotel has about 15 separate buildings, which are not in numbered in...

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Helpful?
Thank ZachTheReviewer
A_Sigley_AGM, Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear ZachTheReviewer, Thank you for staying with us and taking the time to write a review for our property. I understand that the design and layout of our hotel did not appeal to you and I do apologize for that. This property was built as a Residence Inn and designed for long term guests to give them a feel of...

Leeds, United Kingdom
Reviewed 18 November 2014

Which is to say it's somewhat in the middle of nowhere; though of course perfectly suited for any one of the industrial units that are located around it. The rooms are huge and very clean and tidy, the TVs are fully stocked with all the channels you'd possibly want, and the market at reception stocks all the staple food stuffs...

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Helpful?
1Thank Matt P
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Matt P, Thank you for taking the time to review our hotel. I appreciate your generous comments about the size of our guest rooms and the many amenities we offer our guests. As you noted, our hotel is located in a very quiet setting which many of our guests enjoy. We value your business and look forward to your...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about Residence Inn Philadelphia Willow Grove

Address: 3 Walnut Grove Drive, Horsham, PA 19044
Region: United States > Pennsylvania > Horsham
Price Range: $148 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Philadelphia Willow Grove 3*
Number of rooms: 118
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Also Known As:
Residence Inn Philadelphia Willow Grove Hotel Horsham
Residence Inn Horsham
Horsham Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Philadelphia Willow Grove staff and other travellers.
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Questions? Get answers from Residence Inn Philadelphia Willow Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's quiet so no worries.”
 of 5 bubbles PAZ_12, 29 Nov 2016 | Read review
“Rooms near the back are close to the Maintenance Office and the staff can be a bit noisy come housekeeping time.”
  • 2 BR - View to Second Bedroom
  • 2BR - Living room area
  • 1 BR - Living area w/pullout sofabed
  • 1 BR - View to Bathroom
  • 1BR- View to Kitchen/Dining area
  • 1 BR Suite - Sleep area
 of 5 bubbles V2591KIlisas, 31 Jul 2016 | Read review
“No elevators, so request ground floor if accommodation needed for ambulation issues.”
 of 5 bubbles LizAnn55, 23 May 2016 | Read review
“2 bedroom suites are great and not much more expensive”
 of 5 bubbles adampS2230DN, 6 May 2016 | Read review
“Near the boar house!”
 of 5 bubbles davidb681, 9 Feb 2016 | Read review
5 of 5