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All reviewsfull kitchenbedroom suitesesame placebusiness parkapartment feelrooms are hugebusiness tripplatinum membersitting areayogurtthe staff was friendly and helpfulthe room was nicebed was very comfortablepropertyjoycedishwashercouch
On the two separate occasions I spoke with Mark (who works in the kitchen area), he was always cordial and very helpful Eventhough he was wrapping up after the happy hour each night, he provided me with the items I needed (condiments, ice, etc). His...More
Thank Steven D
Response from Michelle T, Manager at Residence Inn by Marriott Philadelphia Willow GroveResponded 5 November 2015
Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. Thank you for your kind words. I'm glad you enjoyed your stay and the hotel. I will pass along your feedback to my...More
Nice spacious rooms with a kitchen and all utensils. Breakfast was good spread and timely. Some major improvements would be to have kettles in each room, and a Multiport USB charger on updated in room alarm clocks since its 2015 and even basic cars have...More
Response from GMWillowGrove, General Manager at Residence Inn by Marriott Philadelphia Willow GroveResponded 28 October 2015
Thank you so much for the kind words about our property and our staff !!
I appreciate the suggestions on how to make our property better for all of our guests and look forward to any future visits.
I was on a trip that really all I was in the room for was to sleep. The beds are really comfortable. The hotel it's a 20 minute drive from Sion Jiu Jitsu where I spent most of my time. It was nice to have...More
Response from GMWillowGrove, General Manager at Residence Inn by Marriott Philadelphia Willow GroveResponded 16 October 2015
I am happy that you were pleased with our bedding and our hotels location. As you mentioned, all of our rooms have kitchens with full refrigerators for our guests convenience.
Thank you for taking the time to write this review and we look...More
After enjoying a great day on the field with our travel team, our group descended on the lobby to watch a MLB playoff game only to have the manager swoop in at 10:00 on a Saturday night and close the room and turn off the...More
Thank Dennis G
Response from GMWillowGrove, General Manager at Residence Inn by Marriott Philadelphia Willow GroveResponded 12 October 2015
Dear Dennis G,
Thank you for the feedback concerning your recent visit to our hotel and I appreciate the opportunity to address your comments.
First, I understand your concern that we needed to ask your group to vacate our gatehouse area at 10:00 PM. However,...More
This was our first time staying in this type of hotel. The room was large with a nice kitchen area. We had a fireplace, sofa, big relaxing chair, and comfortable bed. We like to walk so took advantage of the large parking lots for nearby...More
Thank Lee Y
Response from GMWillowGrove, General Manager at Residence Inn by Marriott Philadelphia Willow GroveResponded 1 October 2015
Dear Lee Y,
I appreciate the review you wrote concerning your recent visit to our hotel. As you noted, our rooms are larger that the typical hotel room with a full kitchen and sitting area. As you also stated, a portion of our rooms do...More