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Extended Stay America - Philadelphia - Horsham - Dresher Rd.

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Extended Stay America - Philadelphia - Horsham - Dresher Rd.
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120 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Miami, Florida
Reviewed yesterday NEW

Great location for offices near by. Clean rooms. Helpful staff. Great price. Easy access, very safe. Convenient. Will recommend to others to stay at this particular hotel if you are in the area. Limited breakfast items, great coffee.

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Helpful?
Thank tipocloud
orlando fl
Reviewed 6 days ago NEW

It was everything they promised, CLEAN, wifi was very good. Definitely will stay again when visiting family in the area. Coffee and packaged muffins in the morning, which was perfect for us. We were headed out with family. BUT in your room is a complete kitchen, full sized refridg, stove top cooking and micro - Perfect for a family.

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Helpful?
Thank megan1000
00esa, General Manager at Extended Stay America - Philadelphia - Horsham - Dresher Rd., responded to this review

Thank you for evaluating your stay at Extended Stay America - Philadelphia - Horsham - Dresher Rd. Nothing is more important than your satisfaction so we are glad to know how happy you were with your well-maintained room with a kitchenette and the facilities we offer, during your Thanksgiving visit. We appreciate your business, and look forward to seeing you...

Cleveland, Ohio
Reviewed 6 days ago NEW

We booked a two night stay and boy are we sorry we did. This place is Filthy. They absolutely do not clean their rooms. After driving 5.5 hours we arrived and checked in. We go to our room and I wanted to take a shower. I went into the shower and it had hair strewn all over the shower. The...

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Helpful?
Thank Ceinoh
00esa, General Manager at Extended Stay America - Philadelphia - Horsham - Dresher Rd., responded to this review

Our intention is to always provide our guests with a memorable stay and the superior quality of our brand. Our housekeeping team is stepping up their game to ensure all rooms and suites are properly serviced and inspected prior to the arrival of our next guest. We hope you will give us another chance to provide the excellent hospitality and...

Reviewed 1 week ago

I'm from Delaware and I work up this end that is why I am up here - so last night it was raining to beat all and I didn't want to go through a two hour ride home so I decided to stay overnight here. What a mistake my problem was sacrificing money for quality. The hotel was cheap and...

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Helpful?
Thank Michael C
00esa, General Manager at Extended Stay America - Philadelphia - Horsham - Dresher Rd., responded to this review

Thank you for selecting our hotel. We sincerely apologize for the issues you describe and that you were not able to get a good nights sleep. This is not the type of first impression we want our guests to have, which also leaves a negative last impression. We would like another opportunity to provide you with type of stay you...

A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

This is my third (3rd) and final stay at this hotel. The doors are not handicap accessible. You provide handicap parking and handicap accessible rooms but not the doors to enter or exit the building. It is difficult to maneuver opening the door with a cane and luggage!

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Helpful?
Thank A TripAdvisor Member
00esa, General Manager at Extended Stay America - Philadelphia - Horsham - Dresher Rd., responded to this review

Thank you for choosing to stay with us once again. We are glad you enjoyed your overall stay, but we truly apologize for not being able to live up to your expectations. We appreciate your comments as they will only help us improve, and also regret the inconvenience caused. Thank you once again, we sincerely hope you give us another...

Reviewed 27 October 2016

The personnel working at this location are very helpful and caring about each individuals stay at the hotel. They were concern that I needed anything they would supply with needed towels and plastic bads even soap.

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Helpful?
Thank Alex K
00esa, General Manager at Extended Stay America - Philadelphia - Horsham - Dresher Rd., responded to this review

We are delighted you chose to stay with us at Extended Stay America - Philadelphia - Horsham - Dresher Rd. We appreciate your wonderful comments about our team. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience. Reviews like yours make it all worthwhile. Thank you for being our guest, and...

Harrisonburg, Virginia
Reviewed 24 October 2016

Got to the hotel at 6:15 pm and found a line in the lobby of 5 people everyone in line was real mad and was talking about just how long it took to get a room ? After 45 min in line and most of the time the person at the counter " named Prince" would just walk away ?...

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Helpful?
Thank W1290BQfrankm
00esa, General Manager at Extended Stay America - Philadelphia - Horsham - Dresher Rd., responded to this review

Thank you for sharing your feedback. I was disappointed to learn that there were issues at check-in, and I apologize for the delays. However, in times of high occupancy, slight delays may occur. I am reviewing your feedback with my management team so we can redouble our efforts to meet our check-in goals. We appreciate your patronage and would welcome...

Philadelphia, Pennsylvania
Reviewed 20 October 2016

Upon entering my room, I noticed the window was open. I closed the window and turned on the air. It was at this point that I noticed dozens of bugs on the window sill. Most were dead; a few were on their last breath - which tells me that management/housekeeping knows of the bug problem and has sprayed. But this...

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Helpful?
Thank travels4pleasure
00esa, General Manager at Extended Stay America - Philadelphia - Horsham - Dresher Rd., responded to this review

Cleanliness is a basic expectation and based on your feedback we failed to deliver. We apologize we did not provide you with a better experience. We will take your comments to make the necessary corrections needed to have our guests enjoy their stay and want to come back again and again. We invite you to give us another opportunity to...

Jacksonville, North Carolina
Reviewed 18 October 2016

Worked for airlines over 10 years and traveled a lot, seen many rooms. This was worse room ever. Checked in, went to room. Not clean at all, crumbs (large) all over floor. Unmade bed, dirty, smelly. Many cigarette burns in dirty rug. Holes/stains in blankets/sheets. Workers walking around from room to room... think there is more going on than hotel...

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Helpful?
1Thank Richard P
00esa, General Manager at Extended Stay America - Philadelphia - Horsham - Dresher Rd., responded to this review

Thank you for your review of our hotel. We strive to provide you with fresh, clean accommodations, and I am disappointed this did not occur during your stay. Please accept my apology and know that we take our commitment to cleanliness seriously and will be looking into the feedback you provided. I hope this isolated incident will not deter you...

Eagle Bay, New York
Reviewed 10 October 2016

Got in at 7pm. Check in was at 3pm. Gave us our keys, went to room, door was open and room not clean. Desk clerk had followed us up to floor, called the housekeeper who was coming down the hall with some towels for another room. Housekeeping did not speak english and desk clerk had to use cleaners phone to...

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Helpful?
1Thank Judy T
00esa, Manager at Extended Stay America - Philadelphia - Horsham - Dresher Rd., responded to this review

Thank you for taking the time to share your feedback. Please accept our apologies for problems with your room and any inconvenience caused by moving to a new one after your arrival. Our rooms are subjected to strict standards of cleanliness, and what you described is not acceptable, or normal at our hotel. Please know this is not usual for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast
Official Description (provided by the hotel)
Cash payments will not be accepted for stays less than 5 nights. ... more   less 

Additional Information about Extended Stay America - Philadelphia - Horsham - Dresher Rd.

Address: 537 Dresher Rd, Horsham, PA 19044-1995 (Formerly Homestead Studio Suites)
Region: United States > Pennsylvania > Horsham
Price Range: $85 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Philadelphia - Horsham - Dresher Rd. 2.5*
Number of rooms: 136
Reservation Options:
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Also Known As:
Homestead Studio Suites Philadelphia-Horsham-Willow Grove Hotel Horsham
Homestead Studio Suites Horsham
Homestead Horsham
Homestead Suites Horsham
Horsham Homestead Suites
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Philadelphia - Horsham - Dresher Rd. staff and other travellers.
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Questions? Get answers from Extended Stay America - Philadelphia - Horsham - Dresher Rd. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ours was quiet, SO I really have nothing to add here.”
 of 5 bubbles megan1000, 3 Dec 2016 | Read review
“Great location when traveling to Phiadelphia”
 of 5 bubbles alexkT3451EF, 27 Oct 2016 | Read review
“Stay Away from this place !”
 of 5 bubbles W1290BQfrankm, 23 Oct 2016 | Read review
“Don't book here!!!”
 of 5 bubbles 3judyt, 10 Oct 2016 | Read review
“Stay elsewhere.”
 of 5 bubbles BeckyVogt, 28 Jul 2016 | Read review
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