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Extended Stay America - Philadelphia - Horsham - Welsh Rd.

75 reviews
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Traveller (3)
Room & Suite (5)
Dining (1)
Overview
  • Excellent40%
  • Very good22%
  • Average16%
  • Poor16%
  • Terrible6%
Travellers talk about
“grab and go”(10 reviews)
“sam's club”(2 reviews)
“safe area”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Family Rooms
Kitchenette
Pets Allowed
2.5 Star Hotel
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (75)Write a Review
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All reviewsgrab and gosam's clubsafe areafull size fridgefree wificomfortable bedoatmealnice staywalking distancewalmarttubphiladelphia
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11 - 15 of 74 reviews
Reviewed 20 February 2017 via mobile

I stayed in the second floor for about 3 days. I stayed at the extended stay on dresher road that's about five minutes away from this one and I will say that I'd rather be at the dresher rd location! The front desk service is...More

Thank d_j2704
Reviewed 4 October 2016

On check in the smell in the corridor was a mixture of cooking and old pizza. Thankfully our room did not smell (although our nonsmoking room's bathroom smelled of smoke) WIFI only worked 1/2 the time.More

Thank tenrn
Response from Manager_11525, Manager at Extended Stay America - Philadelphia - Horsham - Welsh Rd.Responded 11 October 2016

Thank you for the feedback about your stay at our hotel. I sincerely apologize that our services were not satisfactory. In response to your feedback, I am sharing your comments with our team so we an work on doing a better job of eliminating odors....More

Reviewed 25 July 2016

Dave provided excellent customer service at the reception desk. We were weary when we arrived and weren't sure if we needed two or three rooms, with five of us in the group. He showed us the rooms and helped us make the decision. Rooms were...More

Thank 206JanF
Response from Manager_11525, Manager at Extended Stay America - Philadelphia - Horsham - Welsh Rd.Responded 29 July 2016

The staff and I read your comments about your stay with us. We appreciate the kind comments about Dave and his excellent service; however, we apologize that breakfast was not to standard. I discussed your comments with the team, and we are reviewing our inventory...More

Reviewed 10 July 2016

Not a very good stay here. I do have to say that the manager credit our nights stay. The room was very dirty. Hair was left all over the bathroom. The fridge had a drink left over from someone before us. A jugs of tea...More

Thank ssheilmn
Response from Manager_11525, Manager at Extended Stay America - Philadelphia - Horsham - Welsh Rd.Responded 21 July 2016

I appreciate you bringing your experience to our attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the cleanliness was not to our standard. Your comments were reviewed by the staff, and we will review...More

Reviewed 9 June 2016

The room was nice for a one night stay. Linens and Curtains could use an update but otherwise everything else was comfortable. The kitchen was cool and I like how they provided the utensils. Cons: Refrigerator leaked a little, but then stopped. WiFi never connected.More

Thank Jennifer J
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - Horsham - Welsh Rd.Responded 14 June 2016

Jennifer - Thank you for your review. We are sorry to hear about the issues you experienced with our free Wi-Fi. We will work with our team to ensure it is working properly moving forward. We are glad that you enjoyed your comfortable room and...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Room amenities
Microwave
Details
Price range
US$72 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$72 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (3)
Room & Suite (5)
Dining (1)
Hotel & Grounds (7)
Bathroom (1)
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Room Tips
"If you want a clean room, clean beds, clean bathroom and need a kitchen stay here!"
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"Allows pets and smoking. You'll hear occasional barking and smell smoke. I'm a smoker and dog owner..."
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"Upper floor!"
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"-Rooms on the north side are quieter -Higher floors have less noise form the A/C and the people coming in..."
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