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Surf Ranch Hotel & Resort

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Surf Ranch Hotel & Resort
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248 Reviews from our TripAdvisor Community

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Showing 221: English reviews
South Lake Tahoe, California
Reviewed 3 days ago NEW

Located about a mile out of town was relaxing. They had a shuttle into town every 3 hours with last one picking up at 9 pm, taxi after that. Pool area and staff were great. Rooms were so so. Shower head didn't put out much water, needed to be replaced or cleaned. Told 2 managers and nothing. I was told...

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Helpful?
Thank yagi2travel
Reviewed 4 days ago NEW

If you want to be easily welcomed into the beauty of life in Nicaragua but aren't quite ready to go "full hostel mode" and sleep on a cot inches away from 10 other travelers in one hot room... if your idea of adventure means you do NOT have plush wall to wall carpet, cable TV, and your hair done perfectly...

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Helpful?
Thank Susan Q
lukeboychuk, Owner at Surf Ranch Hotel & Resort, responded to this review

Dear Guest Wow! Great review, thank you. It is great to see guests sharing their true experiences at the Surf Ranch. We are always working to improve and reviews like this show us we are on the right track. Thank you again, it was great to meet you, and we look forward to your return. Thank you.

Jackson Hole, Wyoming
Reviewed 1 week ago

It took me 15 emails with the owner to coordinate the cross border shuttle between Costa Rica and Nicaragua advertised on the Surf Ranch's website. It should have been much easier. For anyone looking to do this in the future, save yourself the time (and money...the Surf Ranch charges $10 extra per person) and book directly with Caribe Shuttle. The...

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Helpful?
Thank MMM0519
lukeboychuk, Owner at Surf Ranch Hotel & Resort, responded to this review

Dear Guest Thank you for staying with us at the Surf Ranch. You mention that it took 15 emails however I can count 4. We recently teamed up with a cross border shuttle and you were our first guests with us acting as the middle man to get the shuttle to pick you up from Liberia and bring you across...

Reviewed 1 week ago via mobile

Besides the pool there is nothing good about this "resort". The rooms are dark with no wifi, the a/c leaks a puddle on the floor, the toilets don't always flush and on our last morning the shower, which hardly worked to begin with, stoped completely mid-shampoo! I felt sorry for the staff who were mostly very friendly. The owners or...

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Helpful?
Thank Kelsey B
lukeboychuk, Owner at Surf Ranch Hotel & Resort, responded to this review

Kelsey Thank you for staying with us. I looked up your reservation, but I can't find anything recently, so you must have stayed with us awhile ago, as these problems sound like what we had in the past with some of the rooms. The rooms have been all renovated. The rooms are not dark and they all have WiFi. The...

Reviewed 1 week ago via mobile

We love our time in surf ranch, the place is in a good location, just a short ride outside of town, but also close to the beaches (remanso and hermosa), we really enjoyed the pool and relaxing in the chairs, not only is it quite hot at nigth , but the air conditioners in the bedrooms also help to make...

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Helpful?
Thank pertnica
lukeboychuk, Owner at Surf Ranch Hotel & Resort, responded to this review

Dear Guest Thank you for staying with us at the Surf Ranch Hotel & Resort. It was great to meet you and I am glad to see that you had an amazing vacation with us, we are honored. Looking forward to your return.

Tola, Nicaragua
Reviewed 2 weeks ago

My wife and I were fortunate to manage a resort in Nicaragua and while living there we were able to travel to the surrounding areas to visit other hotels and resorts. We saw that Surf Ranch had some amenities that were much different from the usual hotels and decided to take a look. We sure were glad that we did....

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Helpful?
Thank Taylor M
lukeboychuk, Owner at Surf Ranch Hotel & Resort, responded to this review

Dear Guest Thank you for staying with us. Thank you for the great review and we hope to see you again soon in the near future. Thank you.

Kitchener, Canada
Reviewed 4 weeks ago

As others have said, this is not in San Juan Del Sur, however, I understood that when I booked. Be aware that it is not walkable, and you will need a shuttle or your own vehicle to get there. The common areas, pool and palapa bar are very nice and well represented by the pictures. Rock wall, skateboard park, Voce...

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Helpful?
1Thank Tyzun
lukeboychuk, Owner at Surf Ranch Hotel & Resort, responded to this review

Dear Guest Thank you for staying with us at the Surf Ranch. Yes on our website and listings, it shows the resort is 3km from downtown, with free shuttles, but we are the closest resort to the surf beaches. If staying in town you need to drive past the resort on the way to the surf beaches, as there is...

Reviewed 4 November 2016 via mobile

First of all, we made a huge mistake with my girlfriend. We booked 5 nights to this resort and moment we have done that booking, I started reading other people reviews and i was like can this be true? Yes i know, that was my own stupidity to book the room before i even read those reviews. But anyway our...

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Helpful?
Thank Miro M
lukeboychuk, Manager at Surf Ranch Hotel & Resort, responded to this review

Dear Guest It is great to hear that you had no complaints about the resort itself, and it is too bad you did not stay to experience that full Surf Ranch experience that our guests have come to love. As we talked about through email, our hotel has cancellation policies, the same as all hotels, and also you booked a...

Reviewed 15 September 2016

We loved our stay! The staff was beyond polite and it is at a great location. We loved the jungle feel away from the city with only a 5 minute drive into town. Get the all inclusive alcohol package because the local beer (Tona) and Rum (Flor de Cana) are absolutely delicious and you'll want more! We would recommend the...

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Helpful?
Thank Brynn M
lukeboychuk, Owner at Surf Ranch Hotel & Resort, responded to this review

Dear Guest Thank you for staying with us at the Surf Ranch, as well as the great review! We look forward to your return in the near future. Thank you.

San Francisco, California
Reviewed 14 September 2016

Spent 5 days at the Surf Ranch..really nice place with AC'd rooms. The first room I had (#3) had a horrid stench in the bathroom but the fine folks at the front desk were able to move me the next day (shout out to Adolfo!). The staff in general were super friendly and helpful. I took the all inclusive deal...

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Helpful?
Thank Deedz415
lukeboychuk, Owner at Surf Ranch Hotel & Resort, responded to this review

Dear Guest Thank you for your recent stay at the Surf Ranch. It is an honor to see that you had an amazing time and that our staff attended to any issues at hand. Thank you for staying with us and we look forward to hosting you again. Thank you.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Surf Ranch in San Juan Del Sur, features Nicaragua's largest skateboard park, rock climbing wall, private gym, airbag jump, volleyball court, world class restaurant & bar, swimming pool & swim up bar, poolside cabanas, standard rooms, villas, and deluxe condos. The Surf Ranch offers many extreme sports and activities such as surfing, skateboarding, sailing, fishing, yoga, rock climbing and more. ... more   less 

Additional Information about Surf Ranch Hotel & Resort

Address: Empalme de El Valle, 991.5 m al Este, San Juan del Sur 47008, Nicaragua (Formerly Surf Ranch Action Sports Resort)
Region: Nicaragua > Rivas Department > San Juan del Sur
Price Range: $87 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Surf Ranch Hotel & Resort 3*
Number of rooms: 26
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Questions & Answers

Here's what travellers have asked, with answers from Surf Ranch Hotel & Resort staff and other travellers.
7 questions
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Questions? Get answers from Surf Ranch Hotel & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the deluxe condo was the best!”
 of 5 bubbles magisan03, 19 Aug 2016 | Read review
“Ask for a room with a safe.”
 of 5 bubbles 654neilw, 29 Jun 2016 | Read review
“standard room was perfect for me”
 of 5 bubbles Globalgoddess316, 15 Jun 2016 | Read review
“Need to get the building in the front”
 of 5 bubbles Charles404, 15 Apr 2016 | Read review
“Go on the 2nd floor.”
 of 5 bubbles kemberlyh2015, 9 Apr 2016 | Read review
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