ibis budget London Heathrow Central
700 Bath Road Hertz House, Hounslow TW5 9TW England
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US$68
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About
#16 of 37 hotels in Hounslow
Location
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Service
Value
Travellers' Choice
Our London Heathrow Central hotel is perfect for hassle free flying, just a short taxi or car ride from the airport, and located near local shops where you can grab any last minute essentials. Whether you are staying for business or pleasure, good connect ions into central London mean it is a convenient place to rest your head before making an onward journey. Hungry? Enjoy international dishes in our on-site restaurant, which is open 24-hours a day. Whether it's lunch, dinner or a snack, there's something to suit every taste in our comfortable and convenient eatery. Choose from various rooms including family rooms and settle in as soon as you arrive. With free Wi-Fi, comfy ibis beds, and an all-you-can-eat breakfast for less, the ibis Budget London Heathrow Central is an ideal choice that doesn't cost the earth.
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Property amenities
Parking
Wifi
Paid wifi
Bar / lounge
Airport transportation
24-hour security
Non-smoking hotel
24-hour front desk
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Taxi service
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Room features
Air conditioning
Housekeeping
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighbourhood
Budget
Languages Spoken
English, Hindi
Location
41Car recommended
Grade: 41 out of 100
15Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
700 Bath Road Hertz House, Hounslow TW5 9TW England
Getting there
Car HireSee all Hounslow car hire
2911Reviews73Q+A100Room tips
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I spent 1 night here , getting to the hotel and leaving to go to terminal 5 Heathrow is a hassle and concern . I waited over a hour and a half for a hotel hoppa bus at Heathrow to get to the ibis budget hotel. I had to get to terminal 5 early the next morning, the first hotel hoppa left at just after 4.30am from an hotel a short walk away it did not arrive until 05.20am , do not rely on hotel hoppa the timetable is a work of fiction. This service isn't cheap £11 return. The hotel is OK except there was a weird noise in the room and corridor, a surging gurgling sound of running water ; very disturbing. Check-in was OK, I didn't have anything to eat so I can't comment on the food. Probably won't stay here again due to difficulties getting from and too Heathrow.
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Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at ibis budget London Heathrow Central
Responded 3 weeks ago
Dear Guest, We would like to thank you for your review. Thank you for your kind words our reception team works hard to deliver an exceptional guest experience and your positive feedback acts as motivation for our team members to continue providing excellent service. We will be sure to pass on your comments. However, we are sorry that you did not find the shuttle service to be convenient for you and we have duly taken note of your remarks and will share them with the shuttle bus company. We look forward to welcoming you back on a future trip. Best regards, Janine H. Weiss, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived early in the morning at the hotel from a flight from Thailand. Before we could check in we decided to get breakfast at the hotel. I went in and paid for breakfast for both of us. Then 5 minutes later I´m attacked by a hotel staff member and accused loud of stealing and not paying for breakfast. LOUD again and again she accuses me of stealing and causing a big sean. I calmly explain to her that I already paid but that only escalated her psychotic behavior. I ended up having to prove in detail that I paid which was possible when other hotel staff came. Being humiliated and exposed to her psychotic behavior caused we left the hotel. Ibis Hotel is no place for a disturbed young girl like her to be working.
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Date of stay: February 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Upon our recent stay to this hotel we were awoken in the night by a stranger stood in our room at 2am. I heard the door and sat up to see a man standing with a phone light at his feet. I was scared and span around to check my family were safe and when I reached to turn the light on, our unexpected and unwelcome guest has disappeared. I ran to the door, checked through the spy hole to find the corridor lights on but no guest. I immediately contacted rceepiton to check if an extra key card had been issued in error. Although we received an apology for the unprofessionalism, we did not get an explanation. To later find out it had happened to other guests on the same night, I was unsure if the whole security system was down or whether this was not such a coincidence. I was then informed that it was actually a member of the night reception team and alarm bells rang for me. Something just didn't sit right with me. If that was the case, surely when seeing me wake in fear, a sincere apology would have been given immediately, at the least, before exiting the room. The fact that we were unable to go back to sleep that night, have had disrupted sleep since this occurance and the hotel do not answer calls or emails regarding the matter is inexcusable. How many others did not wake up. upon a strange man entering their room and what would have happened if I had not heard the door. Not a secure or safe place!…
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Hotel- cmanager, Owner at ibis budget London Heathrow Central
Responded 5 weeks ago
Dear Isamar, I treat all feedback with the utmost seriousness and I am currently investigating this matter. Please feel free to contact me on HB987-GM@accor.com to discuss this further. Kind regards, Janine H. Weiss, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was clean and comfortable. Room was nice and warm, bedroom was nice, no issues. Good location for Heathrow. about 20 minutes walk to nearest tube station. Only 2 small lifts for the entire property, so the downstairs could be crowded at times waiting for an elevator.
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Date of stay: February 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at ibis budget London Heathrow Central
Responded 20 Feb 2023
Dear Guest, Thank you for taking the time to share your review. It is rewarding to know that you had an enjoyable stay. Please accept our apologies for any extra waiting time for the lift, this can occasionally occur during peak times when we are fully booked. We hope to welcome you back again. Best wishes, Janine H. Weiss, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room stunk of cirgettes then cleaners had tried to cover it up by air fresher making it ten times worse . So if you had a respiratory condition be careful There was a dripping pipe which kept us awake Stay 6 hours that was enough. £12 to park Plus easy for the airport - but wouldn't stay there again
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at ibis budget London Heathrow Central
Responded 12 Feb 2023
Dear Emma, Thank you for taking the time to share your feedback. We regret to read that your stay was not completely pleasant. We do regret that you did not make us aware of any issues while on-site as we could have moved you to another room. We hope you will consider staying with us again in the future. Best regards, Janine H. Weiss, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was busy but very clean. Rooms were huge with a massive space that could accommodate a dining table (not sure why?) Bed was not great, bit hard and it had a horrible creak to it when you reposition yourself. Breakfast was good, plenty of options for everyone.
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Date of stay: February 2023Trip type: Travelled with friends
Room Tip: Good amount of parking (£12 per 24hrs or less for shorter stays)
Convenient location for airport....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at ibis budget London Heathrow Central
Responded 12 Feb 2023
Dear Andy Bee, Thank you for taking the time to review your stay. We are pleased that you appreciated the high standards which we strive to uphold. We are however sorry to hear that the bed was not quite to your liking. We hope to welcome you back. Kind regards, Janine H. Weiss, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
For a “budget”hotel it’s fantastic. Staff attentive, rooms very clean and breakfast lovely especially the sausages! Don’t be put off by the “budget” part of this hotel it certainly doesn’t feel like anywhere near budget! If you want a clean room to put your head down after a nice day out whether it be rugby at Twickenham or a day out in London look no further than this hotel…
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at ibis budget London Heathrow Central
Responded 12 Feb 2023
Dear Deborah, Thank you very much for sharing your positive review. We take pride in catering to our guests’ needs the best way we can and appreciate your kind words about the high standards and quality service which we strive to uphold. We are delighted that everything met your expectations during your time with us. We look forward to seeing you again soon, Kind regards, Janine H. Weiss, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Where do I even begin! The toilet door was not closing due to broken latch. It would keep opening even though close the door. So by the time I entered the shower the door was wide open. Complained about this at the reception, manager came back with a spoon to use as a stopper! Which did not work. Then they gave me cardboard from an amazon delivery box to use as door stopper. They promised to move me to a different room the next day, but when I went to the reception the next day, I was told I was late to come back to the reception so they cant offer me another room. I managed to get a door stopper. The manager refused to compensate me or even move me to a different room. Second problem - I hurt my neck sleeping on the pillow they provided. They would not change the pillow, as they dont have a substitute one available. Manager told me that door not closing was not health and safety issue so they cant refund my money. But my neck pain was clearly health issue! Which she would not consider too. Third issue - Mixer tap in toilet was a joke, we either had piping hot water or freezing cold water. Staying in this hotel was nightmare, I can’t trust Ibis hotel anywhere ever again. I warn others to clearly avoid this hotel at any cost. There are better ones close by, use them.…
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at ibis budget London Heathrow Central
Responded 12 Feb 2023
Dear Guest, Thank you for taking the time to share your review. We regret that your stay fell short of your expectations and would like to extend our apologies for any inconvenience. Nonetheless, thank you for bringing these to our attention; this gives us the opportunity to be alerted to certain issues and make necessary improvements to our services. Best regards, Janine H. Weiss, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terrible location, unhelpful staff, building is falling apart and barely any amenities. Every time I went to reception, people were complaining or demanding their money back. Building works are loud, there is no working temperature control in the rooms and the walls are paper thin. The room has no hairdryer and the kettle looked dangerous. There’s a number you can text for assistance, I did this and never got a reply. When I happily left the terrible hotel, I had a £400 charge on my account with no exploration. I called and was told I broke the TV, which I never used! I’m now having to take them to court because of their complete incompetence. I stay at a lot of hotels at Heathrow for work, this is by far the worse and I will never return.
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Date of stay: February 2023Trip type: Travelled on business
Room Tip: Go somewhere else- Premier Inn is much nicer.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at ibis budget London Heathrow Central
Responded 15 Feb 2023
Dear Matt, Thank you for taking the time to share your feedback. We do charge for any room damages and we were advised by our housekeeping team that the TV was found damaged after your departure. However, I treat all feedback with the utmost seriousness and I am currently investigating this matter. Please feel free to contact me at HB987-GM@accor.com. Kind regards, Janine H. Weiss, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff were very good, especially Abdul. The room is small but fine fora night for an early flight. The bed was okay, pillows goos and really nice bath products. The hotel is easy to get to by public transport to and from Heathrow Airport. We did have an issue with the shower with drainage which flooded the bathroom. It meant that the shower time was cut short.Hotel reception were informed but nobody came to sort it out. Abdul was helpful and we decided that we didn’t want maintenance to sort it out as we wanted an early night. We were offered a complimentary breakfast. The room was clean. Amin was helpful with public transport information. Good place to stay for early flights from Heathrow.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Good and reasonably priced restaurant.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at ibis budget London Heathrow Central
Responded 27 Jan 2023
Dear Rusha, Thank you for taking the time to share your review. We are pleased that you had a pleasant stay with us and appreciated our high standards. We are also glad to hear that our location was convenient for you. Our team appreciates your kind words as we work hard to deliver an exceptional guest experience and your positive feedback acts as motivation for our team members to continue providing excellent service. We are sorry to hear of the issues you had with your shower but pleased to learn that a solution was offered. We hope to welcome you here again. All the best. Janine H. Weiss, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$69 - US$92 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
travelodge heathrow central hotel hounslow
FORMERLY KNOWN AS
Travelodge London Heathrow Central
LOCATION
United KingdomEnglandGreater LondonHounslow
NUMBER OF ROOMS
307
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Claim Your ListingIBIS BUDGET LONDON HEATHROW CENTRAL: UPDATED 2023 Hotel Reviews, Price Comparison and 322 Photos (Hounslow, Greater London) - Tripadvisor
Frequently Asked Questions about ibis budget London Heathrow Central
Which popular attractions are close to ibis budget London Heathrow Central?
Nearby attractions include Bar Kahva (0.1 km).
What are some of the property amenities at ibis budget London Heathrow Central?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and airport transportation.
What food & drink options are available at ibis budget London Heathrow Central?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at ibis budget London Heathrow Central?
Yes, parking is available to guests.
What are some restaurants close to ibis budget London Heathrow Central?
Conveniently located restaurants include Cafe Restaurant Moniz, The Queen's Head, and Priya's Tandoori Limited.
Does ibis budget London Heathrow Central have airport transportation?
Yes, ibis budget London Heathrow Central offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at ibis budget London Heathrow Central?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to ibis budget London Heathrow Central?
Many travellers enjoy visiting York House Gardens (6.8 km), Syon House and Park (6.7 km), and Ham House (7.6 km).
Is ibis budget London Heathrow Central accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.