I've always enjoyed staying at the London Terminal Four Hilton. It has always been a good experience. They have such attentive and welcoming staff, especially Sumara, Ayesha, Merica and Natalie who serve at the fantastic breakfast. Thank you very much.
Great stop at the hotel. Very quiet for obvious COVID-19 reasons. Helpful staff both on the front desk and in the restaurant. Service with a smile. Lovely meal with the speciality burger served with fries. Very tasty. Duck was well presented served with berries/sweet potatoes. Was described as delicious. Date/ginger dessert was fab served with butterscotch ice-cream as was bread and butter croissant pudding. Staff booked us on the bus to the airport T5 which is 15 minutes away. Much better hotel than Hilton at Manchester. Good deal on park/fly. Rooms very clean- King deluxe. Would stop again.
Don’t ever book this hotel with an expectation that it’s convenient to get here from the airport. No signage whatsoever and it took nearly 90 minutes to get there from Terminal 2 using Heathrow’s ridiculous heathrow “express”(!) service. Will never make this mistake again.
Very conveniently located with comfortable beds, great restaurant and welcoming staff. Had a reunion with family I haven’t seen in over 15 years and this. hotel was perfect for it. Restaurant had good selection of wines and food. Excellent breakfast.
I must say out of all the Hilton’s around Heathrow airport, I have stayed in them all. This hotel is by far my favourite. Firstly the location, you can walk from terminal 4 tube station which is an added bonus. The rooms and lobby area and restaurant are all modern, the executive lounge is very spacious and has so much variety and great place to work or relax, also sprits and selection beer and wine, not to mention the food available. Probably one one of the best I’ve visited. The other thing that really stood out at this hotel was the customer service, every single employee I spoke with really went above and beyond and I really mean this from checkin, to breakfast team. Nothing is ever to much inconvenience and the hotel will do everything to ensure you have a memorable stay. Finally special mention to Kalvind from the bar team, absolute credit to your company and Aesha at breakfast very friendly and always wanting to help and finally a lady with blonde hair I think a supervisor at reception, truly amazing at her job and very welcoming. If your looking for an airport hotel, I’d highly recommend this one, I will be back again and I’m looking forward to it. …
Was there for one night on a business trip. Room was spacious and clean with all extra you would need like kettle and ironing board etc.. Staff at the reception were really helpful. Didn't have breakfast but the dinner area looked really nice. Would want to go back again.
Amazing short stay; I booked this hotel to attend an urgent work event in London early the following morning. It was a late booking so I had to travel from Norfolk (too late to get a train). I checked in after midnight and welcomed with the same effervescence from the front of house staff that I'm sure they would have had hours earlier when most people would check-in. My room was very comfortable; fantastically quiet and complete blackout ensured an amazing few hours sleep before needing to get up early to get into Kensington the following morning. The bed was comfortable with a great ambient temperature and everything I might need available to me. The rooms were clean and had a very premium feel. The hotel is also very convenient for the Terminal 4 Piccadilly line underground station for trains directly into London swiftly. Just remember to alight at Hatton Cross on the return journey. After a very successful trip into London, on my return the concierge (Paul) was able to facilitate an area for me to change before continuing my car journey (I needed to change due to the severe weather warning in place) and very kindly arranged a complimentary parking exit for me, for which I am very grateful. The flexibility of the location and comfortable stay with a premium accommodation for a competitive price earns a top review and I would not hesitate to return.…
After been stranded in the airport for more 7 hours, tired and quite upset at a horrible service by BA I arrived to the Hotel with a have to say not the best attitude in the world! Mao first words: Welcome sir, please relax and enjoy our hospitality! After that my day change a had a drink at the bar, room was clean, confortable and breakfast was great! Now I head back to the airport knowing that at least a had a pleasant stay at Hilton! Thank you Mao, is because of people like you that I stay at Hilton around the World!
Lovely breakfast staff. Kuldeep. Lavisha. Aisha and sumaira. All Lovely and cheerful. I was told on the phone by the reception team that I would not be charged for parking as I'm a team member so I decided to book this hotel. Upon arrival I was told something else and was charged £25. I wasn't happy at all since I could have easily stayed at any other hotel with free parking as I wasn't even travelling and needed a mini break at any hilton hotel in London . That was the only disappointing part of the trip as I had to pay for someone else's incorrect information.
Clean comfortable room. Easy quick check in. We enjoyed a reasonably priced tasty evening meal in the restaurant. The hotel was a 3 min walk to terminal 4 where you could catch the shuttle to other Heathrow terminals.
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