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Renaissance London Heathrow Hotel

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Renaissance London Heathrow Hotel
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1,351 Reviews from our TripAdvisor Community

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Showing 1,287: English reviews
Hong Kong, China
Reviewed 25 June 2016

Apparently this hotel knows how to take a reservation, it just doesn't know how to hold the reservation, and that's really the most important part. Upon arriving around 11pm, I noticed a crowd of about 10 people at the front desk. I soon found out that everyone had booked a room yet the hotel had no available rooms. Not only...

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Helpful?
3Thank SteeleSM
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear SteeleSM, Thank you for taking the time to review your recent stay at Renaissance London Heathrow Hotel. Please accept my sincere apologies for the problems you encountered on your arrival at the hotel. As TripAdvisor is anonymous may I please ask you to contact me at Stephen.clayton@reniassanceheathrow.co.uk with your contact details so I can fully investigate the points you...

Reviewed 24 June 2016

I checked in to this hotel in advance for business. I arrived at the hotel (in my rental car) to find the parking charge would be £30 for the night. I decided to drop the car back early so not to pay this extortionate charge so I left my bags (2 large suitcases and a laptop with the concierge who...

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Helpful?
Thank Andy H
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Andy H, Thank you for taking the time to review your recent stay at Renaissance London Heathrow Hotel. Please accept my apologies for problems you experienced with the handling of your luggage. As TripAdvisor is anonymous may I please ask you to contact me at stephen.clayton@reniassanceheathrow.co.uk with your stay details so I can fully investigate this matter? Please note...

Thornton-le-Moor, United Kingdom
Reviewed 23 June 2016 via mobile

Room very fresh and clean. Really well equipped. Miles of corridors though so beware if you don't want to be too far from the lifts. Parking at hotel but £15 per day. On hoppa bus route for terminals. I didn't bother with breakfast, so can't comment on the restaurant.

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Helpful?
Thank Avocettoo
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Avocettoo, Thank you for taking the time to review your recent stay at Renaissance London Heathrow Hotel. I’m pleased you enjoyed your stay and found the rooms to be fresh, clean and well equipped. Please note for future reference that we are always happy to allocate rooms closer to the lifts. Please make this request at reservations stage or...

Virginia Beach, Virginia
Reviewed 22 June 2016

We arrived after a very long day of travel from France. The room type we reserved was not what we expected, but Sarah at the front desk was most pleasant and attentive. She took ownership of the situation and was kind enough to upgrade our room so the family would be comfortable. The hotel was very busy, but the front...

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Helpful?
Thank TheHotelGuy
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear TheHotelGuy, Thank you for taking the time to review our hotel following your recent stay. I’m delighted you enjoyed your stay at Renaissance London Heathrow Hotel and I would like to thank you for your feedback. I know Sarah and the team will be delighted when they read your review! We look forward to welcoming you back the next...

Aarhus, Denmark
Reviewed 22 June 2016 via mobile

Close to the terminals, easy access with shuttle bus. Nice and well decorated room, with all the facilities you need. One of the best places to stay for an overnight airport day. Can highly recommend this hotel. Nothing negative all just perfect.

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2Thank Kenneth B
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Kenneth B Thank you for taking the time to review your recent stay at Renaissance London Heathrow Hotel. I’m delighted you enjoyed your stay with us and we look forward to welcoming you back to the hotel in the near future! Yours sincerely, Stephen Clayton General Manager | Renaissance London Heathrow Hotel LIVE LIFE TO DISCOVER!

Reviewed 21 June 2016 via mobile

After its very recent refurbishment this Heathrow hotel must be one of the best in the area. Open and friendly staff complement the quiet (impressive considering the runway is <200m away) but efficient atmosphere. Simply one of the best airport hotels I've stayed in.

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Helpful?
1Thank Andrew B
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Andrew B Thank you for taking the time to review your recent stay at Renaissance London Heathrow Hotel. I’m delighted you enjoyed your stay with us and we look forward to welcoming you back to the hotel in the near future! Yours sincerely, Stephen Clayton General Manager | Renaissance London Heathrow Hotel LIVE LIFE TO DISCOVER!

Reviewed 21 June 2016 via mobile

I stayed with family mid week as we visited Windsor and Ascot. The checkin staff were attentive and friendly. We ate in the bar on the first night and the waiter was really good and helpful with the menu choices. We called for extra pillows and they were delivered promptly. Rooms spotless and well serviced. All of the staff and...

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2Thank Reddog4nffc
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Reddog4nffc, Thank you for taking the time to review your recent stay at Renaissance London Heathrow Hotel. I’m delighted you enjoyed your stay with us and we look forward to welcoming you back to the hotel in the near future! Yours sincerely, Stephen Clayton General Manager | Renaissance London Heathrow Hotel LIVE LIFE TO DISCOVER!

Telford, United Kingdom
Reviewed 21 June 2016

Stayed here for one night before our flight to Canada, great hotel and location is great for the airport. Staff friendly and rooms are adequate for a short stay. We had dinner and breakfast in the hotel which was also very good. Would definitely recommend this hotel to friends and family.

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1Thank Carole S
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Carole S, Thank you for taking the time to review your recent stay at Renaissance London Heathrow Hotel. I’m delighted you enjoyed your stay with us and we look forward to welcoming you back to the hotel in the near future! Yours sincerely, Stephen Clayton General Manager | Renaissance London Heathrow Hotel LIVE LIFE TO DISCOVER!

Australia
Reviewed 20 June 2016

Stayed one night before flying out from the airport. Was a great hotel, room bigger than I have experienced before in most 'airport' hotels. Understand renovations were completed early 2016, everything seemed new and very clean. Pillow was a bit flat, but everything else perfect. Good options for meals also. Will use again.

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1Thank Eric W
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Eric W, Thank you for taking the time to review your recent stay at Renaissance London Heathrow Hotel. I’m delighted you enjoyed your stay with us. Please note for future reference we are happy to supply additional pillows on request. We look forward to welcoming you back to the hotel in the near future! Yours sincerely, Stephen Clayton General...

Mumbai
Reviewed 20 June 2016

Okay not too much to add except this is awesome hotel for business stays Pros- Newly refurbished rooms - It feels great the moment you enter the room. Great Breakfast - There is wide variety of items . this ensures you dont get bored ,if you are staying for more than 2-3 days Great service - the staff were super...

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Helpful?
Thank Jagdish U
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Jagdish U, Thank you for taking the time to review your recent stay at Renaissance London Heathrow Hotel. I’m delighted you enjoyed your stay with us. We look forward to welcoming you back to the hotel in the near future! Yours sincerely, Stephen Clayton General Manager | Renaissance London Heathrow Hotel LIVE LIFE TO DISCOVER!

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Discover a modern oasis at the Renaissance London Heathrow Hotel. With a prime airport location and stylish accommodations, our hotel is ideal for both business and leisure travelers. We offer spectacular runway views, soundproof hotel rooms and easy access to central London. ... more   less 

Additional Information about Renaissance London Heathrow Hotel

Address: Bath Rd, Hounslow TW6 2AQ, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: $134 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance London Heathrow Hotel 4*
Number of rooms: 710
Reservation Options:
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Also Known As:
Renaissance Hotel London Heathrow
Renaissance Hotel Hounslow
Renaissance Hounslow
Hounslow Renaissance
Renaissance Heathrow
Renaissance London Heathrow Hotel Hounslow, Greater London
Hotel Style:
#2 Luxury Hotel in Hounslow
#2 Spa Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance London Heathrow Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms that face the Airport runway offer stunning views of the planes as they come and go and the best vantage point is from the 3rd Floor”
 of 5 bubbles 203petero, 20 Feb 2017 | Read review
“quieter rooms”
 of 5 bubbles Meltonc, 19 Feb 2017 | Read review
“Runway view”
 of 5 bubbles bibsEastAnglia, 18 Feb 2017 | Read review
“The view from rooms facing the runway are amazing”
 of 5 bubbles CaptPiconne, 14 Feb 2017 | Read review
“Ask for view of planes”
 of 5 bubbles phillomas, 14 Feb 2017 | Read review
5 of 5