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Park Grand London Heathrow

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Kershaw House 449 Great West Road, Hounslow TW5 0BY England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (261)
Room & Suite (200)
Dining (56)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 04/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 04/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 34 hotels in Hounslow
Location
Cleanliness
Service
Value
Welcome to the novel and finest jewel in our treasure trove, a resplendent retreat near Heathrow, stands this newest four star hotel, that offers the grandest and most hospitable welcome. Come relax and rejuvenate in the highest echelons of exquisite luxury and finesse. In the most convenient reach from all terminals at Heathrow Airport, and with easy links into the city, relax and unwind as you enjoy the utmost and unrivalled levels of excellence, finesse and luxury in a spotless record of top notch hospitality. At Park Grand London Heathrow we are always ready to serve, and then some more. Begin your London experience, in the finest and best way!! Finesse and grace at the Park Grand London Heathrow, presented with an expertise that is almost magic. Inspired to please those who expect nothing less than the best, every nuance at Park Grand London Heathrow is a definite cut above the rest. With the most emphatic attention to comfort, elegance and notes of opulent, extravagant and eclectic grace, come enjoy a tranquil stay that is aimed to please and appease
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Parking
Wifi
Restaurant
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighbourhood
Quiet
Languages Spoken
English, Hindi

Location

Full view
63Somewhat walkable
Grade: 63 out of 100
38Restaurantswithin 1 km
3Attractionswithin 1 km
1468Reviews20Q+A100Room tips
Traveller rating
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  • 109
  • 50
  • 54
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Popular mentions
sfuhere wrote a review 2 Jan
uk657 contributions524 helpful votes
Most people staying here will probably be going to or from Heathrow, so they will have their passport on them, but I didn't. When you arrive, there are enormous signs all over reception saying, "Photo ID required". I'd booked my stay with ebookers, and paid in advance, and didn't have my driving licence either - like most people, I don't carry it around with me. I did present my debit card and a work ID with my photo on it. There was much discussion between the people at reception and visits to the manager at the back but I was told it was no good, I had to have valid photo ID, meaning a passport or driving licence. They were polite but insistent. I actually thought there was a real risk I wouldn't get my room, despite having paid for it! I pointed out that there is no legal requirement to carry these documents around, or indeed any form of ID, but they said the police had instructed them to get it for security reasons. In the end, after what seemed like an eternity, they let me check in. It was a bizarre and unwelcome experience. I did feel I had to fight for it, but I have to say the room was lovely. Good value, spacious, clean and pleasant. However, the check in experience was so unexpected that it rather spoilt my stay. They weren't rude to me, don't get me wrong, but I found the whole thing rather unnerving and a bit weird. It has never happened to me in any hotel in Britain before. If I was abroad I would understand it, but then again, I would have my passport then. To be fair to them, I checked the blurb on the website and it did say that government ID may be required. So you've been warned. This hotel has been used as a quarantine hotel and it would be good for that, with the big rooms and location. I found it good for tube travel into London from Osterley on the Piccadilly line, though it's a long journey into town. It's 10-15 minutes' walk from the tube. The immediate area is busy but very safe. It's also relatively close to Osterley Park, a National Trust property. The hotel is right under the Heathrow flight path for landings but is very well insulated, so the traffic and aircraft noise won't be an issue. Just remember to pack your passport or driving licence - or at least take a photo on your phone.
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Date of stay: December 2021
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Brian McKeon wrote a review Dec 2021
Lydden, United Kingdom20 contributions43 helpful votes
I booked a stay at this hotel in March 2022 via booking.com- last night I received an email stating the booking had been cancelled at my request. I did not cancel the booking so called the hotel where surprisingly there was no one working that managed reservations, yet the email had been sent minutes before. I then sent a message via booking.com’s messaging system. This had the booking reference and PIN code to the hotel to show I was a genuine customer. No one has bothered to respond to this email to explain why my booking was cancelled. I would not book this hotel as you will find you have no accommodation to stay in.
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Date of stay: December 2021Trip type: Travelled solo
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Kostantinosma wrote a review Dec 2021
1 contribution
The overall impression of the hotel was excellent. During my stay, the staff and security personnel showed the required professionalism and understanding. My only suggestion is for the hotel to consider providing a better selection of TV channels to view.
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Date of stay: December 2021
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Rabark Bakare wrote a review Dec 2021
3 contributions
I enjoyed the services of the hotel. Good Food. Prompt response to request and Fast internet access and Good Laundry Services The staff were courteous and Friendly. I will visit again. Receptionist: Monica
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Date of stay: December 2021Trip type: Travelled solo
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Marksk99 wrote a review Dec 2021
England, United Kingdom1 contribution
Given the difficulties brought by the whole Quarantine Hotel situation I thought the hotel staff and G4S were very good. Whenever we asked for anything this was provided, with promptness and professionalism. The food was OK but the Curries were far better than the breakfast. The breakfast sausage was OK and the butter was almost always melted, importantly the food was always warm and well cooked. Monica on reception, like all the staff, was very friendly and accommodating. The facilities were basic but everything worked.
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Date of stay: December 2021
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PRICE RANGE
US$71 - US$152 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Best Western Plus Park Grand London Heathrow
LOCATION
United KingdomEnglandGreater LondonHounslow
NUMBER OF ROOMS
124
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Frequently Asked Questions about Park Grand London Heathrow
Which popular attractions are close to Park Grand London Heathrow?
Nearby attractions include Jungle V.I.P (0.9 km), The Arts Centre, Hounslow (1.1 km), and Treaty Shopping Centre (1.1 km).
What are some of the property amenities at Park Grand London Heathrow?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Park Grand London Heathrow?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Park Grand London Heathrow?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Park Grand London Heathrow?
Conveniently located restaurants include Sahara Grill Hounslow, Bulstrode Pub Bul Bar Restaurant, and Thyme.
Are there opportunities to exercise at Park Grand London Heathrow?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Park Grand London Heathrow?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Grand London Heathrow offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Park Grand London Heathrow?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Park Grand London Heathrow?
Many travellers enjoy visiting London Museum of Water & Steam (5.2 km), York House Gardens (4.4 km), and Syon House and Park (3.5 km).