Hilton Garden Inn London Heathrow Airport
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About
#14 of 37 hotels in Hounslow
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Hilton Garden Inn London Heathrow Airport hotel offers the perfect accommodations for all travelers flying to/from all Heathrow terminals. The Hoppa Bus routes and Hatton Cross Underground Station are within easy walking distance, providing convenient access to central London. The underground station is also just one stop from Terminals 2 and 3, and two stops from Terminals 4 and 5; making your journey to catch a flight quick and hassle free. Check the latest arrival/departure times with our live flight information screens. Feel at home in a comfortable, air-conditioned guest room at this hotel near Heathrow Airport. Stay connected with complimentary WiFi at the spacious, well-lit work area and watch Freeview channels on the flat-screen TV. Stay productive in the 24-hour business center and plan an event for up to 60 people with ten meeting rooms. Energize with the latest exercise equipment in the complimentary 24-hour fitness center. Enjoy a variety of food and beverage options at this London hotel near Heathrow Airport. Unwind with your favorite drink in the relaxed bar, before enjoying a delicious three-course meal at Jack's. Grab a coffee and a tasty treat to go from our all-day coffee lounge or shop.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Car park
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Vending machine
Car hire
Taxi service
Banquet room
Meeting rooms
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Desk
Housekeeping
Room service
Safe
Flatscreen TV
Bath / shower
Telephone
Iron
Laptop safe
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English, Russian, Spanish, Arabic and 5 more
Location
Contact
Eastern Perimeter Road Hatton Cross, Hounslow TW6 2SQ England
Getting there
Car HireSee all Hounslow car hire
3295Reviews150Q+A100Room tips
Reviews
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Most Recent
All the members of Hilton Garden inn Hotel Heathrow were very friendly. We are glad that we choose this hotel. Especially we had a chance to be a part of the regular complimentary event and had fabulous time with great hospitality of Mrs. Harriet Cornes and even our 5 year old son had a great sleep with a special massage done by magical fingers of Sylwia Momont. All employees beginning from reception to service and housekeeping , were very naive , helpfull and provide a perfect hospitality. For long stays we absolutely recommend this hotel because besides of the glorious crew , self laundry cleaning and drying opportunity is provided for a reasonable price. Thanks to all team for everything.
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Review collected in partnership with Hilton Garden Inn
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
I wanted to write a review to complement the hotel on some excellent service I received recently. I messaged the hotel via the Hilton app at about midday on the day of my stay to ask what time my room would be available for check in. They messaged back immediately to say that they could offer me a room straight away, this was several hours before the official check-in time (3pm). The room they checked me into was an upgrade on the room I had originally booked, and it was very clean, quiet and comfortable. The Hilton app works really well if you want to use digital key - if you don't want to see or speak to anyone during your entire stay then you don't have to. Having said that, the staff here are extremely friendly, and even the cleaning staff never fail to smile and say good morning. I have stayed at numerous hotels in the Heathrow area over the years and this is my favourite, simply because the staff seem genuinely interested in providing great service to their customers, something which is generally lacking amongst the major chains.…
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Date of stay: May 2021Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
Helpful
Response from Richard Lee, General Manager at Hilton Garden Inn London Heathrow Airport
Responded 17 May 2021
Thank you for taking a moment to share your review, I am delighted that you enjoyed your recent stay and especially that our App & DIgital Key solutions made your experience easier. We offer a range of tools so that guests can have a fully contactless experience if they wish, but of course, our bright & friendly team are always on hand to assist and serve those guests who still prefer a traditional experince. We hope that you will choose HGI Heathrow again in the future and we look forward to welcoming you back. Kind Regards, Richard Lee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a good hotel for the one night we stayed there before our 7:30 am departure. The reception staff was very nice during check in and made sure we had a shuttle lined up to the airport for our early morning flight. The room service food was very good as well. The room was a good size for 3 and comfortable enough and clean. Given how long it would have taken to get from central London to Heathrow, it was a good call going to this hotel before leaving.
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Date of stay: March 2023
Value
Location
Service
Room Tip: Good idea to book this place if you are leaving Heathrow with an early flight.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Excellent, amazing, delicious breakfast variety, very very friendly staff and servers at the restaurant. Delicious lunch and dinner! Room service is excellent. I enjoyed my stay here. Hotel Decor and layout is modern and stylish! Great
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
For an airport, functional hotel I was happily surprised. Staff were friendly and helpfully allowed me a late check out when my daughter missed her flight. Decent breakfast buffet too. All in all good value.
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
A lovely modern hotel, great friendly staff and a suitable location obviously for airport use but also for my trip in to Twickenham as the underground has station right next to it. The breakfast was excellent and the room extremely comfortable
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Review collected in partnership with Hilton Garden Inn
Date of stay: March 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed 1 night at £103 but billed £630...even though sorted on check out making me late gor meeting, I was still over charged. Rang to complain and operative put phone down when could not answer why I was over charged. Poor customer engagement.
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Comfortable, clean rooms, though long walk from Terminal 3 (via underpasses which can be busy), so-called Runway View rooms disappointing (hardly see runway in ours) and bar service a disgrace. Ordered 2 glasses of decent Chenin Blanc (@£14 / glass + 12.5% SC + tip expected!), only to watch the barman fill one glass, but bottle ran out for second, so he reached for the French 'cheapie' and completed glass. Waiter delivered! I stormed back to bar and demanded to see the new bottle he had opened to complete the second glass - red cheeks and a new bottle was duly opened for a new second glass! An absolute disgrace! On check out, reported the inclident to Management, who instead of re-imbursing us for the wine, merely deducted the 12.5% SC!
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Richard Lee, General Manager at Hilton Garden Inn London Heathrow Airport
Responded 1 week ago
Thank you for sharing your feedback and I am sorry that your stay did not meet your expectations on this occasion. I have sent you a direct message to check some of the details in this review and verify which hotel you stayed in. Our hotel is located at Hatton Cross on the Eastern Perimeter Road of the airport so we are not connected to the airport or within walking distance of Terminal 3 and there is no underpass or walkway, so I think the location you are describing might relate to another property. If you did stay with us then I would appreciate if you could contact me or one of our management team with the details of your stay so we can look into the issue in the bar, however, we do not stock Chenin Blanc in our bar or restaurant so this would again suggest that you might have stayed in a different hotel. Kind Regards, Richard Lee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A big thank you to Kayleigh at reception who gave us such a good welcome and was able to check us in to our room having had a 13 hours flight from Singapore. This was so much appreciated by my wife and I. Thank you Kayleigh and we will always use Hilton Garden at Heathrow. Martin Terrell
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Richard Lee, General Manager at Hilton Garden Inn London Heathrow Airport
Responded 1 week ago
Thank you for sharing your feedback, my team and I are delighted that you enjoyed your recent stay at HGI Heathrow and we hope to welcome you back to HGI Heathrow again in the future. Kind Regards, Richard Lee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I enjoyed my stay here and the customer service was exceptional. The rooms were clean and the staffs were very helpful. Their chef Pinky was also very friendly and I would recommend this hotel to anyone wishing to visit sometime in the future.
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Richard Lee, General Manager at Hilton Garden Inn London Heathrow Airport
Responded 2 weeks ago
Thank you for reviewing & recommending our hotel, we are pleased that you enjoyed your recent stay and especially the service from our team. I will pass on your kind comments to Pinky and the rest of my team and we will all look forward to welcoming you back to HGI Heathrow again in the future. Kind Regards, Richard Lee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$105 - US$145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jurys inn heathrow hotel hounslow, jurys hotel heathrow, jurys hotel hounslow
FORMERLY KNOWN AS
Jurys Inn London Heathrow
LOCATION
United KingdomEnglandGreater LondonHounslow
NUMBER OF ROOMS
364
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Claim Your ListingHILTON GARDEN INN LONDON HEATHROW AIRPORT: UPDATED 2023 Hotel Reviews, Price Comparison and 942 Photos (Hounslow, Greater London) - Tripadvisor
Frequently Asked Questions about Hilton Garden Inn London Heathrow Airport
Which popular attractions are close to Hilton Garden Inn London Heathrow Airport?
Nearby attractions include Xscream Escapes (5.5 km), Be At One - Richmond (8.0 km), and Strawberry Hill House & Garden (6.7 km).
What are some of the property amenities at Hilton Garden Inn London Heathrow Airport?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Garden Inn London Heathrow Airport?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Hilton Garden Inn London Heathrow Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn London Heathrow Airport?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Garden Inn London Heathrow Airport?
Conveniently located restaurants include La Dolce Vita, OXBO Heathrow, and Steak And Lobster Heathrow.
Does Hilton Garden Inn London Heathrow Airport have airport transportation?
Yes, Hilton Garden Inn London Heathrow Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Garden Inn London Heathrow Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn London Heathrow Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Garden Inn London Heathrow Airport?
The staff speaks multiple languages, including English, Spanish, Italian, Russian, Hindi, Polish, and Greek.
Are there any historical sites close to Hilton Garden Inn London Heathrow Airport?
Many travellers enjoy visiting York House Gardens (7.0 km), Syon House and Park (7.4 km), and Ham House (7.7 km).