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Sofitel London Heathrow

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Sofitel London Heathrow
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10,001 Reviews from our TripAdvisor Community

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Showing 9,616: English reviews
Winchester, United Kingdom
Reviewed today NEW

Staying st the Sofitel is a pre-flight treat for us. We enjoy the cocktails from the bar, the food at the restaurants has always been top quality (especially the steak) and the staff are very accommodating around a small child. The facilities are excellent and everything from check-in to arranging transport is as simple as it could possibly be. Whether...

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Helpful?
Thank Kimberly W
Hornchurch Essex
HOTEL’S FAVOURITE REVIEW
Reviewed 12 January 2017 via mobile

Stayed here for 1 night before flying off from Terminal 5. The hotel has a direct access link straight into terminal 5. We reserved a Club level luxury room which was very very good. The room itself was very spacious. Beautiful granite topped bathroom which had both bath tub and a glazed walk in shower. Internet access through the hotels...

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2Thank sibbo10
About Hotel's Favourite Review
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear sibbo10, Thank you for taking the time to review the Sofitel London Heathrow Hotel. It’s a pleasure to read that you enjoyed your stay with us. Indeed our Club Millesime offers complimentary refreshments and food selections from light continental breakfast, afternoon tea to evening canapés and we are very glad that you particularly appreciated it. We thank you for...

Holsworthy, United Kingdom
Reviewed today NEW

Very warm welcome. Excelent service at reception on arrival and departure. Restaraunts and cafe were great, well worth the visit. Room relaxing, quiet and bed ....well I we t to sleep as my head met the pillow.

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Thank totty-13
Titchfield, United Kingdom
Reviewed today NEWvia mobile

Stayed here for one night with the parking option recently, lovely hotel and fantastic location for terminal 5, room was very clean, bed was comfortable. Has a gym and spa. Even though this hotel is more expensive than others, if I fly early morning from T5 again, Sofitel will be my choice.

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Thank PLonsdale850
Dubai, United Arab Emirates
Reviewed yesterday NEW

Excellent two night stay before a flight. Room was excellent, high quality finish, very comfortable - even down to the desk and chair in the room (great if you have a lot of work to do). Accompanied by superb facilities - Tea 5 (a must for lunch or afternoon tea) and the gym / spa.

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Thank Tubby C
Northern California
Reviewed yesterday NEW

We flew in from California (10 hour flight) and had 20 hours in London before our flight to Nairobi. We chose to stay at the Sofitel, and it worked out well. The hotel is connected to Terminal 5 by a walkway, no taxi or shuttle required. Our room was comfortable and quiet. We had a room service dinner that was...

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Thank MaestraM
Milton Keynes, United Kingdom
Reviewed yesterday NEW

Great rooms, quality food, spacious lounge, amazing/friendly staff, and a nice choice of restaurants. Unique look and feel to the hotel too. All of this topped with being in the perfect location makes it a perfect hotel.

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Thank abzadi
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear abzadi Thank you for taking the time to review the Sofitel London Heathrow. It is a pleasure to read your comments and that you were so pleased with our hotel and dining outlets. I am also delighted that you found the hotel very clean and have mentioned that excellence is present throughout. Thank you again your feedback and we...

Belfast, United Kingdom
Reviewed yesterday NEWvia mobile

My husband and I spent one night here en route from Belfast to visiting family in England. As platinum members of Accor we enjoyed an upgrade to a superior room, club lounge access and a free drink in the Sphere Bar. The level of service was excellent everywhere we went including the La Belle Epoche restaurant where we enjoyed French...

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Thank Helene G
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Helene G Thank you for taking the time to review the Sofitel London Heathrow following your recent stay with us. It is a pleasure to read that you enjoyed your time at our hotel and were able to take advantage of our fantastic Club Lounge due to your Platinum Le Club status - thank you for your continued loyalty....

London, United Kingdom
Reviewed yesterday NEW

First time at Sofitel Heathrow. Usually fly from Gatwick. Prefer the Gatwick Sofitel. I found Heathrow Sofitel easy to locate park. Reception staff very helpful.Great facilities. Not so easy to get from hotel to T2

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1Thank LyndonLynch
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear LyndonLynch Thank you for taking the time to review Sofitel London Heathrow. I'm glad that you enjoyed your first stay with us and I hope we will have the pleasure of welcoming you back again when you are next flying out of Heathrow. Yours Sincerely, James Berry – General Manager Sofitel London Heathrow

Leeds, United Kingdom
Reviewed yesterday NEW

This is a brilliant place to stay if using T5, a five minute walk to the bag drop. Good restaurant with a nice menu and a decent cocktail bar. Rooms are comfortable, quiet and very well appointed. We also booked car parking with the stay. Nights stay and 12 nights parking £120 for two. On our return the desk could...

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1Thank Beltabout
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Beltabout Thank you for taking the time to share your detailed review of Sofitel London Heathrow following your recent stay with us. I am glad that our hotel was convenient for you flying out from Terminal 5 and you were happy with your room being comfortable and well appointed as well as making use of our parking facilities. Whilst...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Perrier-Jouet Champagne bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: $236 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Heathrow 4*
Number of rooms: 605
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, ACCOR, Cheap Tickets, Travelocity, Hotels.com and Jetsetter so you can book your Sofitel London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Sofitel London Heathrow Hounslow, Greater London
Hotel Style:
#1 Business Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#1 Spa Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
114 questions
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over a year ago

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Questions? Get answers from Sofitel London Heathrow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We find traveling with a long charger cable useful as there are no plug ins near the bed for phones, iPads, etc.”
 of 5 bubbles 947kimberlyw, 19 Feb 2017 | Read review
“I think they would all be first class, albeit we did get upgraded.”
 of 5 bubbles 563tubbyc, 18 Feb 2017 | Read review
“Executive lounge is pretty much perfect. Free breakfast and lounge access. Much. Enter value for money than the studio ”
 of 5 bubbles abzadi, 18 Feb 2017 | Read review
“Only stayed in a standard no complaints from us.”
 of 5 bubbles Beltabout, 18 Feb 2017 | Read review
“Empty minibar was disappointing! Felt like I wasn't to be trusted....”
 of 5 bubbles S6640UFandys, 17 Feb 2017 | Read review
5 of 5