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Sofitel London Heathrow

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Sofitel London Heathrow
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10,167 Reviews from our TripAdvisor Community

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Showing 9,776: English reviews
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Fonsorbes, France
Reviewed yesterday NEWvia mobile

Ideally located, modern, trendy and comfortable hotel for your layovers in LHR. Can be ideal to organize meetings and conferences. Good restaurant for fine dining. Unfortunately like many French owned and operated hotels service is unfortunately not up to the standards you will enjoy in other hotel chains. For frequent travelers it means don't count on upgrades or special treatment...

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Helpful?
Thank Lifepak
Southend-on-Sea, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 19 January 2017

Spent a night here before we flew out to Rio. Check in was quick and we got to our room which was on the first floor and looked into the courtyard. The rooms are spacious and the bed very comfortable with plenty of pillows. There was no noise from any of the aeroplanes taking of and landing. We had a...

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2Thank Southendwesthamfan
About Hotel's Favourite Review
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Southendwesthamfan, Thank you for taking the time to review our hotel following your recent stay with us. It is a pleasure to read that you have commended our staff so highly for their excellent service and were particularly pleased with our bedrooms and various dining facilities. Our location is indeed convenient as we are directly connected to Heathrow Terminal...

Bristol, United Kingdom
Reviewed yesterday NEW

The bed isn't attached to anything i.e. a headboard or the wall and is moving about, whether we want to or not! Only one pillow each, so had to ask for more on being shown our room. No robes. TV keeps switching itself off. Good job we're getting up early to catch our flight - for that reason, we can't...

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Helpful?
Thank LibertyPip
Luxembourg City, Luxembourg
Reviewed yesterday NEW

A really good experience with friendly staff and great room service! The. Check in was friendly and the rooms were clean and in good condition. We were able to check in early which was very helpful. We ordered room service which was really tasty and came quickly.

Review collected in partnership with this hotel
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1Thank SarahP8852
Abu Dhabi, United Arab Emirates
Reviewed yesterday NEW

Great hotel to stay in if you've got an early flight the next day. Comfortable and relaxing. Dinner was delicious. The only thing I was alittle disappointed with was the breakfast. I would definitely stay here again when I'm flying out of Heathrow.

Review collected in partnership with this hotel
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1Thank 929tokab
Redmond, Washington
Reviewed yesterday NEW

I always love staying here. We try to stay here the night before flying back to Seattle after European trips so we aren't rushed a the airport in the morning. Beds are super comfortable, air conditioning in rooms, love the toiletries in the bathroom. Fully equipped rooms. Buffet breakfast is to die for and we always have that - even...

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1Thank konalou15
Rio de Janeiro, Brazil
Reviewed yesterday NEW

The location is perfect for those travelling from London Heathrow terminal five. The restaurant - La Belle Epoque - is outstanding. The people serving breakfast at the other restaurant is not so kind as the ones at Belle Epoque. The Sphere Bar has a cold atmosphere as the people serving at it.

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1Thank roberto_duha66
Fleet
Reviewed yesterday NEWvia mobile

Had a wonderful Afternoon Tea at the suitably named Tea 5. Food was superb, and the attentiveness by our waiter Gulshan was first class. Whilst the hotel is situated at Terminal 5, the experience couldn't have been any less 'airport'. One happy mother at the end of the Tea, and would certainly recommend!

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1Thank Missioner72
Oslo, Norway
Reviewed 2 days ago NEW

Arrived late on a Friday night, check-in was painless and I even got a free upgrade without even asking. The room was clean, quiet and relaxing. Spacious bathroom. The bed was very comfortable. I was almost tempted to miss my flight because of this bed!

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2Thank vaiper
Maidstone, United Kingdom
Reviewed 2 days ago NEW

Great hotel good location expensive in comparison to other local hotels A little noisey on 1st floor Great service very clean but lacked 5 stars for me Great food just pricey more a £150 room price not over£200

Review collected in partnership with Accorhotels.com
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Thank Kevin R

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Le Bar Parisien invites you to experience classic and trendy cocktails, as well as Champagne selection, and the Tea 5 salon serves delicious cakes and lunch options. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: $234 - $514 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London Heathrow 5*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Sofitel London Heathrow Hounslow, Greater London
Hotel Style:
#1 Romantic Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#1 Spa Hotel in Hounslow
#1 Business Hotel in Hounslow
#2 Green Hotel in Hounslow
#2 Family Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
120 questions
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Big enough. Good spacious Bathroom but shower area is too small.”
 of 5 bubbles roberto_duha66, 26 Mar 2017 | Read review
“check with reception if the room is internal”
 of 5 bubbles ali1965, 24 Mar 2017 | Read review
“Massive hotel so do some research online .”
 of 5 bubbles jaredg286, 21 Mar 2017 | Read review
“The Prestige Suite isn't cheap but it is luxurious so if you can, you really should.”
 of 5 bubbles SarahW137, 20 Mar 2017 | Read review
“We were on the 2nd floor and our room was great.”
 of 5 bubbles ErinLeary, 15 Mar 2017 | Read review
5 of 5