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Sofitel London Heathrow

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Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Sofitel London Heathrow
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10,551 Reviews from our TripAdvisor Community

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Showing 10,138: English reviews
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Reviewed yesterday NEW

I booked afternoon with for my mother and I was left pleasantly surprised with the exceptional service we received. I came along with dietary needs which were a bit awkward and despite booking very last minute, the team catered for them. We was served by a charming young handsome indian waiter who looked after us throughout. Not only was he...

Thank Hardeep K
Washington DC, District of Columbia
Reviewed 2 weeks ago via mobile

I stayed here for about 10 hours after a transatlantic morning arrival flight, hoping to refresh before my evening flight to the Middle East. The location of the hotel is very well marked (I missed the marking after exiting T5 though). It is not a long walk to the entrance which itself sets a mood of relaxation. Check-in was extremely...

2Thank Patricia H
About Hotel's Favourite Review
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Patricia H, Thank you very much for taking the time to leave us a review of your recent stay here at Sofitel London Heathrow. It is wonderful to learn that you had a smooth and efficient check-in which enabled you to get settled in to your room and relax between flights. We do indeed offer a day room rate...

Melbourne, Australia
Reviewed yesterday NEW

A beautifully soft bed in a quiet well appointed room was just what was required after a long flight from Australia. The location so near the airport was real bonus as was the availability of a good gym.

Review collected in partnership with this hotel
Thank Cathy N
Denbighshire, United Kingdom
Reviewed yesterday NEW

We arrived early (noonish) but were shown to our room right away without any early occupancy surcharge. Very highly appointed unlike most airport hotels and it's an easy walk from the LHR T5 arrivals hall. Staff friendly & competent. Rooms decent size and very quiet despite being right on the airport! Great breakfast. Repeat..Great breakfast. Pricier than most of the...

Thank DavidSFUK
Hexham, United Kingdom
Reviewed yesterday NEW

We have stayed at most of the Heathrow hotels over the years, but the Sofitel is certainly the best when it comes to location. Being attached to T5, means that there is no worry whether you will make it to the airport in time! The hotel is very comfortable and the staff are excellent. Champagne cocktails are to be recommended!

Thank Seatroutfisher-1
Toronto, Canada
Reviewed yesterday NEW

On May 26th attempted to enter the Club Millesime at Sofitel London Heathrow. It was closed. The explanation was: for security reason. Not easy to believe as members of Priority Pass are ok to fly but are not ok to relax on a sofa. From the reviews I see this has happened before. Check if thy are open before your...

Thank Wojtek2424
Chorley, United Kingdom
Reviewed 2 days ago NEWvia mobile

Stayed here when my wife and I were connecting through Heathrow airport. Friendly helpful staff, very clean, fast check in and out, perfect for what we needed. Just what is needed from a airport hotel, very happy

Thank ChristopherO1980
Rehovot, Israel
Reviewed 2 days ago NEW

After missing a flight connection at Heathrow because of bad weather at our origin, we stayed here overnight since we couldn't get a flight to our destination until the next day. Our room had a comfortable king bed and a wonderful lounge chair. Thick terry-cloth robes were provided, as well as slippers. (My only complaint relating to these is, that...

1Thank coffeemavenswife
Reviewed 2 days ago NEW

Ideal for short or long stay. Excellent Customer Service, room was clean and tidy, bed was comfortable. Suited us for a relaxing evening before our trip. Can't comment on the food but from the comments heard from other people that was of a good standard.

Review collected in partnership with this hotel
1Thank steviep341
Naples, Italy
Reviewed 2 days ago NEW

Very good hotel. Very good rooms and very clean bath rooms. Convenient location for business in Heathrow area. Very friendly and supportive people. Not all European TV channels are available. Not even upon request.

Review collected in partnership with this hotel
Thank michela333

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11/06/2017 12/06/2017
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  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Le Bar Parisien invites you to experience classic and trendy cocktails, as well as Champagne selection, and the Tea 5 salon serves delicious cakes and lunch options. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: $212 - $475 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London Heathrow 5*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Sofitel London Heathrow Hounslow, Greater London
Hotel Style:
#1 Luxury Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Spa Hotel in Hounslow
#2 Green Hotel in Hounslow
#2 Family Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
123 questions
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel transport desk can arrange a car to other terminals”
  • Room
SusanneIndonesia, 24 May 2017 | Read review
“While it is extremely quite, most rooms have internal Atrium View ...nothing wrong For longer stays ask for exterior window rooms -- they are usually a premium”
cpatel50, 24 May 2017 | Read review
“We have stayed in several different rooms and they have all been lovely and clean and well presented. Comfy beds too”
stephenrO5663VI, 23 May 2017 | Read review
“Book in advance to get a better deal.”
482yulian, 22 May 2017 | Read review
“Room very quiet - car parking view but windows well sound proofed and Hotel has a quiet Zen like feel. .”
keeptrucking, 21 May 2017 | Read review
5 of 5
US$161* /night
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