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Sofitel London Heathrow

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9,566 Reviews from our TripAdvisor Community

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Showing 9,188: English reviews
Manchester, United Kingdom
Reviewed 10 March 2016

Great staff, superb location, lovely bathroom and facilities, very quiet, comfy bed, a great place to stay. Had a drink in the Champagne Bar which we enjoyed, only downside, no bar snacks at weekend.. Would recommend this to anyone flying in or out of Heathrow.

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Helpful?
2Thank carol g
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to share your comments with the Trip Advisor community. I am thrilled to read that you had a great experience at the Sofitel London Heathrow and that your bedroom met all your expectations. Our location is indeed convenient as we are directly connected to Heathrow Terminal 5 via a covered walkway, offering...

New York City, New York
Reviewed 9 March 2016

Location close to airport good for transfers though away from all! It's a little bit far from city center so you really do not feel like you are in London. The staff are friendly and very helpful. Eating at the hotel though is a big challenge as the choice is limited. Getting to the hotel from arrivals is quite a...

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Helpful?
Thank brunomaboja
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. First and foremost please accept my apologies as I was disappointed to read that your experience on your last visit did not meet your expectations. However, I am pleased to read that you enjoyed the service delivered by our ambassadors throughout your...

Chicago, Illinois
Reviewed 9 March 2016

This is a comfortable, friendly and convenient hotel when either arriving late at Heathrow or departing early. We stay here often, especially when taking a day flight from the US and arriving late at night.

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Helpful?
1Thank Sharon B
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. It is a pleasure to read that your stay at the Sofitel London Heathrow met all your expectations and that you particularly enjoyed the convenience of our location being as we are directly linked to Terminal 5 and also that you found...

Cornelius, North Carolina
Reviewed 9 March 2016

Super convenient for catching a next day connection. Although the hotel is at the airport, it did not feel like it. It was everything we could have asked for, and all we expected from Sofitel. Excellent value .

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Helpful?
1Thank bmarkiz
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. Such great comments are a delight to read and it is good to know that you enjoyed the convenience of our location and that all your expectation are met. I would like to thank you for your feedback and we look forward...

Canterbury, United Kingdom
Reviewed 9 March 2016

When you have an early flight, and you don't want to miss it AND you have to fly from Terminal 5, this is the ideal solution. Location, location, location is only part of it: the restaurants are good, too.

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Helpful?
2Thank Ken K
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to share your comments with the Trip Advisor community. Our location is indeed convenient as we are directly connected to Heathrow Terminal 5 via a covered walkway, offering easy access to all the transport links going into Central London and to the other Heathrow Terminals. It is also good to know that...

Shefford, United Kingdom
Reviewed 9 March 2016

Convenient for terminal and station. great rooms good food will definitely use again. Staff very friendly and good class of service. Restaurant served best beef cheek I've had in a long while not the usual quick airport food

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Helpful?
1Thank Melissa S
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. I am thrilled to read that you enjoyed many aspects of your stay particularly our restaurants which you found to serve the best beef cheek, and the ambassadors to be friendly and good class of service. Your feedback has been shared with...

Tel Aviv, Israel
Reviewed 9 March 2016

We spent 2 nights at this excellent hotel on transit to our final destinantion. The location is perfect. the rooms are big and very clean., the service was excellent and the breakfast fantastic. We recommend very strongly to use this hotel

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Helpful?
2Thank josephgQ7743OZ
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. It is good to know that you enjoyed many aspects of your stay, from the convenience of our location, big and clean rooms, excellent service from the ambassadors throughout your stay, to the breakfast which you found to be excellent. Thank you...

Lossiemouth, United Kingdom
Reviewed 9 March 2016

This is a great hotel within easy access of the hotel, unlike most airport hotels you don't really feel you are at an airport. Rooms are very luxurious pretty quiet and the food is a very high standard too. Will be our first choice when flying from here anytime in the future.

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Helpful?
1Thank roycec660
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. I am glad to read that you were pleased by many aspects of your stay, from the rooms which you found to be luxurious and quiet to our restaurants where you found the food to be very high standard. Our location is...

Milton Keynes, United Kingdom
Reviewed 9 March 2016

This has to be one of the most convenient hotels at LHR, especially if you're flying from T5 which is connected via a short tunnel walkway and lift ride. For The other terminals you just go to the station in T5 and catch one of the trains. some are free! The hotel is exactly as you'd expect from Sofitel. It's...

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Helpful?
1Thank Martin R
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. I am pleased to read that your stay at the Sofitel London Heathrow met all your expectations and that you particularly enjoyed the convenience of our location, being directly connected to Terminal 5 via a covered walkway. It is also good to...

Guatemala City, Guatemala
Reviewed 9 March 2016

Good price - value equation. In comparison with other good airports hotels this is a good choice. Well located. It was easy to walk to it in T5 and took a taxi to go to T3 Fast check inn and check out. You can have a good meal

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Helpful?
1Thank Rodrigo T
SofitelT5, Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. I am thrilled to read that you had a great experience at the Sofitel London Heathrow and that we met all your expectations and you enjoyed the room, location and a good meal. Our location is indeed convenient as we are directly...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Perrier-Jouet Champagne bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: $224 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Heathrow 4*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Sofitel London Heathrow Hounslow, Greater London
Hotel Style:
#1 Business Hotel in Hounslow
#1 Spa Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
106 questions
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over a year ago

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Questions? Get answers from Sofitel London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Comfort and Convenience Great way to Start or End your Holiday”
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 of 5 bubbles 646tedw, 6 Dec 2016 | Read review
“They are all good. ”
 of 5 bubbles Miamiusa1, 4 Dec 2016 | Read review
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 of 5 bubbles ianmaggs, 4 Dec 2016 | Read review
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