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Sofitel London Heathrow

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Sofitel London Heathrow
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10,025 Reviews from our TripAdvisor Community

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Showing 9,639: English reviews
Nice, France
Reviewed 25 April 2016

This is a great hotel within walking distance of Terminal 5 at Heathrow. This saves a great deal of time and means that you don't have to mess with those pesky Hotel Hoppa buses. Although the hotel is on the top end of the price bracket, the facilities are excellent. There are often good deals at off-peak times. The restaurant...

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1Thank Briannice
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Briannice Thank you for taking the time to review our hotel following your recent stay with us. I am glad to read that you had a great stay at the Sofitel London Heathrow and that you were particularly pleased by your experience in our Food and Beverages outlets, where you found the quality of the food to be excellent....

Washington DC, District of Columbia
Reviewed 25 April 2016 via mobile

I was only recently introduced to Sofitel Heathrow a year ago and I think it is the best kept secret at Heathrow. The rooms are excellent, scrumptious food, and the convenience to the airport is unbelievable.

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1Thank tapsbp
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear tapsbp, Thank you for taking the time to share your comments with the Trip Advisor community. Such great comments are a delight to read and I am pleased to know that your recent stay at Sofitel London Heathrow met all your expectations. Our location is indeed convenient as we are directly connected to Heathrow Terminal 5 via a covered...

Calgary, Canada
Reviewed 25 April 2016

The Sofitel is extremely convenient and comfortable. There is nothing I can think of that I would change about the rooms. They are very quite despite the airport location. The many services are also excellent. If only it were less expensive.

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1Thank artslover
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear artslover, Thank you for taking the time to share your comments with the Trip Advisor community. I am thrilled to read that your stay at the Sofitel London Heathrow met all your expectations. I am glad to read that you found our location extremely convenient, being directly connected to Heathrow Terminal 5 via a covered walkway and that you...

Petaluma, California
Reviewed 24 April 2016

Location was great - convenient to wake up and walk to the the terminal. Accomodations were good and appreciated how quiet the property was during my stay. Hotel staff were welcoming and sincere. The food at the Vivre restaurant was good but the service was unpleasant. Will definitely stay during short layovers and willing to give the restaurant a second...

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Helpful?
2Thank SYKRohde
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear SYKRohde, Thank you for taking the time to review our hotel following your recent stay with us. I am delighted to read that you found our ambassadors to be welcoming and sincere and that you found our location to be very convenient. It is also good to know that your bedroom met all your expectations and that you found...

Osmate, Italy
Reviewed 24 April 2016

Always a good and convenient hotel at heathrow. Clean and elegant. Food not extraordinary but good enough... Would definitely stay again in my next business trip to London. Didn't have time for the spa but it looked nice!

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1Thank arwenie
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear arwenie, Thank you for taking the time to share your comments with the Trip Advisor community. I am thrilled to read that your stay at the Sofitel London Heathrow met all your expectations. I am pleased to read that you enjoyed many aspects of your stay, from the convenience of our location, to the cleanliness and elegance of our...

Reviewed 24 April 2016

A very restful stay between flights from Terminal 5 at Heathrow. A short walk from the Arrivals Area and a quick elevator journey leads you to a great Airport Hotel. The staff were very welcoming and extremely helpful.

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1Thank Marianna B
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Marianna B, Thank you for taking the time to review our hotel following your recent stay with us. Such great comments are a delight to read and I am pleased to know that Sofitel London Heathrow met all your expectations, from the convenience of our location, to the service delivered by our ambassadors. We consider our staff to be...

Atvidaberg, Sweden
Reviewed 23 April 2016

Location is good, but the rest was average. Not very welcoming or helpful, the place seems very unorganized. The food is however fantastic and never a let down. But everything else was below the standard of what I had expected from the Sofitel.

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Helpful?
Thank 277isabelle
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear 277isabelle, Thank you for taking the time to review our hotel following your recent stay with us. I am pleased to hear that you enjoyed the convenience of our location and that you found our food to be fantastic. However, I am disappointed to read that the rest of your expectations was just average, please accept my sincerest apologies....

Moscow, Russia
Reviewed 23 April 2016

Very good solution for business trip and Meetings accommodation. Rooms and all facilities are perfect. Very nice two restaurants with good quality food and personal for services. Very comfortable Meeting Room New York

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1Thank Mikhail B
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Mikhail B, Thank you for taking the time to review our hotel and how highly you rated your review our hotel following your recent stay with us It is a pleasure to read that your recent stay at the Sofitel London Heathrow met all your expectations and that you particularly enjoyed our two restaurants which you found the quality...

Reviewed 23 April 2016

I gave this a rating of "4" and maybe it should have been "5" but this is my thinking. This an above average airport hotel. Most of the other airport hotels, such as in Miami, know that they have a captive audience, and frankly, they don't care. This was NOT the case with the Sofitel. But, the room was a...

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1Thank mmyers3395
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear mmyers3395 Thank you for taking the time to share your comments with the Trip Advisor community. First and foremost please accept my sincere apologies for the challenges you encountered with our shower during your stay with us, As Trip Advisor is totally anonymous, I would be grateful if you could at your convenience contact our Guest Relations department at...

London, United Kingdom
Reviewed 23 April 2016

The Sofitel is attach to T5 by a bridge and is an oasis at Heathrow. So many of the other hotels are genuinely awful but this one is great value for men...clean and well appointed. The rooms were a good size and the food and drink offerings were good and nicely priced. Even if you are flying from T 2/3/4...

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1Thank tom w
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear tom w, Thank you for taking the time to review our hotel following your recent stay with us. Such great comments are a delight to read and I am pleased to know that your expectations are met on your recent stay and that you particularly enjoyed the convenience of our location being directly connected to Terminal 5 via a...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Perrier-Jouet Champagne bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: $235 - $470 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Heathrow 4*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Sofitel London Heathrow Hounslow, Greater London
Hotel Style:
#1 Luxury Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#1 Spa Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
114 questions
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was fabulous and the bed extremely comfortable”
 of 5 bubbles Z4092DUjoem, 23 Feb 2017 | Read review
“All are good and spacious ”
 of 5 bubbles chrissy292016, 20 Feb 2017 | Read review
“If two are staying how about two shower gels rather than one.”
 of 5 bubbles richard_lust, 20 Feb 2017 | Read review
“We find traveling with a long charger cable useful as there are no plug ins near the bed for phones, iPads, etc.”
 of 5 bubbles 947kimberlyw, 19 Feb 2017 | Read review
“I think they would all be first class, albeit we did get upgraded.”
 of 5 bubbles 563tubbyc, 18 Feb 2017 | Read review
5 of 5