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Sofitel London Heathrow

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Sofitel London Heathrow
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10,152 Reviews from our TripAdvisor Community

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Showing 9,761: English reviews
Reviewed 28 April 2016 via mobile

I chose the Sofitel at heathrow airport because we came in early one morning and were flying out early the next morning. It's so easy to get from one terminal to terminal 5 where the Sofitel is. It takes about 29 minutes between walking and the train. The soundproofing on the hotel is amazing. You don't even know you're at...

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1Thank Lf66
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Lf66, Thank you for taking the time to share your comments with the Trip Advisor community. It is a pleasure to read that your recent stay at the Sofitel London Heathrow met all your expectations and that you particularly enjoyed the convenience of our location as we are directly connected to Heathrow Terminal 5 via a covered walkway, offering...

Bristol, United Kingdom
Reviewed 27 April 2016

stayed there 100s of times. Good as it gets.Affordable luxury. get an upgrade for a small extra and sign up for the club lounge. Seriously good buffet from 6pm and open bar (get as plastered as you like) plus breakfast. They'll let you use the spa facilities with Jacuzzi, sauna etc free of charge if you can convince them you're...

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3Thank colin_lyons05
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Dr. Lyons Thank you for taking the time to review our hotel following your recent stay with us and for being a regular guest of our hotel. Such great comments are a delight to read and I am pleased to know that you always enjoyed our Club lounge facilities where you were particularly satisfied by the quality of the...

Scottsdale
Reviewed 27 April 2016

With this current trip I have visited 153 countries so have stayed in many hotels. We transit through London at least twice a year and for many years have stayed here and on each visit we love it more and more. Starting with the perfect location with direct walking access from Terminal 5, the receptionists are always friemdly and accomodating,...

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Thank PeterAZ
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear PeterAZ Thank you for taking the time to review our hotel following your recent stay with us. It has been wonderful reading your good comments, I am happy that you enjoy our location finding it convenient as we are directly connected to Heathrow Terminal 5 via a covered walkway, offering easy access to all the transport links going into...

San Francisco, Mexico
Reviewed 27 April 2016

I stayed in Sofitel one night on my way to Jordan. The hotel is so easy to get to if you are in terminal 5. I was checked in very promptly and went to my room. Although the hotel has no view or historical value, it is located in a perfect place. My guest and I went to eat at...

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1Thank Mahin H
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Mahin H, Thank you for taking the time to share your comments with the Trip Advisor community. The Sofitel London Heathrow is the only hotel directly linked to T5 Heathrow Airport via a covered link-bridge. The hotel offers an easy access to travellers arriving by air, road, and underground or by Hoppa bus and just 21 minutes from central...

Wendover, United Kingdom
Reviewed 26 April 2016

Stay here before early morning flights and it couldn't be more convenient. A quick walk across a bridge into the terminal. It can be expensive if booked late but the rooms are excellent. The hotel is a luxury hotel with luxury prices. Service very good, the club lounge is a bit soulless decor wise, but staffed by a very friendly...

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3Thank goonerdspa66
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear goonerdspa66, Thank you for taking the time to share your comments with the Trip Advisor community. I am thrilled to read that found our location most convenient being directly connected to Heathrow Terminal 5 by a short covered walkway also providing an easy access to all Heathrow terminals. I am also glad to note that found our Ambassador in...

Australia
Reviewed 26 April 2016

This was a pretty good airport hotel stay. The warm welcome was appreciated after a very long trip to get there. I booked online with accor hotels so the rate was reasonable. The direct connection to terminal 5 made finding the hotel and actually getting there a breeze. Our only disappointment was the view from our 3rd floor room was...

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1Thank Coorong
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Coorong, Thank you for taking the time to share your comments with the Trip Advisor community. I am pleased to read that you are a loyal Accor member and enjoyed the warm welcome at Sofitel London Heathrow. I am glad that you particularly found our location most convenient being directly connected to Heathrow Terminal 5 by a short covered...

Pembroke
Reviewed 26 April 2016

The most comfortable hotel bed, world class service and very friendly staff. What more could you ask for. Everything is set up to make the hotel stay as easy and effortless as possible, which is what you are after when travelling.

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3Thank Mark H
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Mark H, Thank you for taking the time to review our hotel following your recent stay with us. Such great comments are a pleasure to read I am pleased that your stay at Sofitel London Heathrow met all your expectations. It is wonderful to note that you enjoyed our serviceand found all our ambassadors to be friendly and efficient....

Derby
Reviewed 25 April 2016

When it's only glass and it doesn't open. If you like to breathe fresh air, phone the hotel and book a room with a window you can open. If they have no such rooms, think twice before you book. Room is very clean though, bed comfy and no noise from airport despite being so close to T5.

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1Thank DebandJonathan
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear DebandJonathan Thank you for taking the time to share your comments with the Trip Advisor community First and foremost please accept my sincere apologies as I was disappointed to read about your experience on your last visit. I am sorry to read the inconvenience caused by the window closed in your bedroom. As we are located in an airport...

Malton
Reviewed 25 April 2016

Super hotel, especially if travelling from T5 early in the morning. It only takes a couple of minutes to get from the hotel to T5 and it's all under cover. The beds must be the best ever and if you have time the breakfast is excellent and great value when compared with say Giraffe.

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2Thank Harrywelburn
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Harrywelburn Thank you for taking the time to share your comments with the Trip Advisor community I am glad to read that you had a great stay at the Sofitel London Heathrow and that you particularly enjoyed the quality of our Sofitel “My Bed “ which you found most comfortable. It is also good to know that you had...

London, United Kingdom
Reviewed 25 April 2016

Stayed for 2nights. It was my hubby's birthday. Booked a spa session for both of us. We really enjoyed our stay. Husband said we should go to the hotel more. We missed it already and can't wait to going back.

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Thank Ayomid
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Ayomid, Thank you for taking the time to share your comments with the Trip Advisor community. I am thrilled to read that your stay for on the special occasion of your Husbands Birthday was a wonderful experience. I am pleased that you enjoyed your session at our Spa and are looking forward to your next stay at Sofitel London...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Le Bar Parisien invites you to experience classic and trendy cocktails, as well as Champagne selection, and the Tea 5 salon serves delicious cakes and lunch options. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: $235 - $515 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London Heathrow 5*
Number of rooms: 605
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, ACCOR, Cheap Tickets, Travelocity and Jetsetter so you can book your Sofitel London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Sofitel London Heathrow Hounslow, Greater London
Hotel Style:
#1 Romantic Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#1 Spa Hotel in Hounslow
#1 Business Hotel in Hounslow
#2 Green Hotel in Hounslow
#2 Family Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
119 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles ErinLeary, 15 Mar 2017 | Read review
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5 of 5