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OYO Osterley Park

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764 Great West Road, Isleworth, Hounslow TW7 5NA England
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Traveller (38)
Room & Suite (21)
Dining (6)

About

Location
Cleanliness
Service
Value
Whether you're just flying in and out of London from Heathrow or want to experience the natural beauty of Kew Gardens, OYO Osterley Park is a handy place to stay. And, if you're into sports, Twickenham Rugby Stadium is also less than three miles away. Set on a tree-lined street, this down-to-earth hotel has a restaurant and bar where you can enjoy Indian and continental cuisine. It also offers free on-site parking, free Wi-Fi and a 24-hour reception. In your room you'll find home comforts such as a satellite TV, ironing facilities and a private bathroom with a hairdryer.
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Property amenities
Free parking
Parking
Free internet
Wifi
Bar / lounge
Meeting rooms
Non-smoking hotel
24-hour front desk
Restaurant
Vending machine
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Room features
Bottled water
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Languages Spoken
English, Arabic, Hindi, Portuguese

Location

Full view
50Car recommended
Grade: 50 out of 100
25Restaurantswithin 1 km
1Attractionwithin 1 km
42Reviews0Q+A5Room tips
Traveller rating
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  • 23
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Popular mentions
sarenax a wrote a review Jul 2021
1 contribution
Disappointed!!!!! We had our wedding book at Osterley park hotel and didn’t turn out how we wanted it. We asked for tea and coffees which were not given. The owner had always been so rude to us just wanted to take our money and not help us. He made us pay for food tasting, which he told us is included in the price you pay. Didn’t let us take home any of the food that was given on the wedding day. He promised us everything before the wedding and nothing was delivered he promised us welcome drinks which were not provided. The decor was not what we wanted he had just put anything up. Javed was not organised and does not know how to plan a wedding. The bridal room had toe nail clippings on the floor it was messy an eaten apple was left in the room. There was hardly any parking on the day of the weddding. No one came to check on us and ask if we were ok and if everything was being organised we had to do that all! We also asked for baby high chairs and they didn’t give us any even though they had it in the next room!! He just wanted to take our money and didn’t make us feel like it was our wedding day. Please don’t waste your money on this venue it may look good on the inside but overall we had the worst experience with javed. AVOIDDD! BAD MANAGEMENT!!!!!
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Date of stay: July 2021Trip type: Travelled with family
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Greg K wrote a review Nov 2020
1 contribution1 helpful vote
Booked to stay there 1st November, received confirmation of booking, turned up to be told the hotel has been shut for 4 months and not due to open until next year. Even though there were people everywhere and there are reviews from October 2020. Utter nonsense!
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Date of stay: November 2020
Service
Trip type: Travelled on business
1 Helpful vote
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Paula david wrote a review Oct 2020
Pontypridd, Wales, United Kingdom7 contributions7 helpful votes
From the moment you arrive you are put at ease by the friendly and helpful staff ,a quick and easy check in experience and on to your newly refurbished room ,which is very large ,comfortable contemporary furniture ,and a very large wide screen tv ,a comfortable bed ,and a very quiet and restful nights sleep ,lots of hot water and great shower .Plus FREE parking which in London hotels is so important ,and the tube is only 10 mins walk away ,and all for a really affordable price ,im so pleased ive found this Hotel Im in west london regularly so will be returning .
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Date of stay: October 2020
Rooms
Location
Service
1 Helpful vote
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Sonia C wrote a review Jul 2020
1 contribution2 helpful votes
When I arrived at the hotel I was greeted by the rudest most unhelpful man at reception I have ever met at a hotel. He looked up and me and said I don’t have your reservation. I showed him the confirmation email of my booking and that the money had come out of my account. He just looked at me blankly and said it’s not on my computer. I said do you want to check the confirmation number to which he did whilst huffing and puffing only for it to be there. But no apology. The key cards always stop working. They only seem to let you in once and then stop working. And every time I’d have to go back to reception to say my keys not working, the same man would Take the card stare at me then say bye. Every time I’d say I’m not checking out , my card doesn’t work. The hotel has huge construction going on and drilling ALL day. Something they did not advertise or offer to give a discount because of. So working all night and trying to sleep during the day was out of the question as the noise was too much. When I arrived back to the hotel in the evening, a staff member saw me indicating to pull into the car park and started pulling the gate forward to close it. I said politely excuse me , I’m staying at the hotel. He proceeded to scream at me and tell me to use the other entrance. You would have no idea there was two entrances as this other entrance is slightly down the road and not signposted so you would even know it was an entrance. The room had no drinking water in them, or tea bags etc. There were no toiletries , not even a bar of soap. The room was clean but very very dated and smells stale. The housekeeping staff don’t knock on the door they just open it and there’s no latch on the door to be able to stop this. Overall it’s as if they hate there guests and don’t want them to stay there!
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Date of stay: July 2020Trip type: Travelled on business
2 Helpful votes
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Furbykiller2013 wrote a review Mar 2020
Woodville, United Kingdom30 contributions38 helpful votes
The above says it all. Everyone who works at this hotel simply needs to realise they are in a SERVICE industry. Worst example of hotel service I've seen in 20 years of business travel. Far better option available especially with the current situation If I was the hotel owner I would be massively worried about the current staff actually driving away much needed business.
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Date of stay: March 2020
Location
Cleanliness
Service
Trip type: Travelled on business
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PRICE RANGE
US$56 - US$177 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel osterley park, osterley park isleworth
FORMERLY KNOWN AS
Osterley Park Hotel
LOCATION
United KingdomEnglandGreater LondonHounslowIsleworth
NUMBER OF ROOMS
59
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Frequently Asked Questions about OYO Osterley Park
Which popular attractions are close to OYO Osterley Park?
Nearby attractions include The Red Lion (1.1 km), The Woodlands Tavern (1.1 km), and Jurassic Kingdom (0.8 km).
What are some of the property amenities at OYO Osterley Park?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
What food & drink options are available at OYO Osterley Park?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at OYO Osterley Park?
Yes, free parking is available to guests.
What are some restaurants close to OYO Osterley Park?
Conveniently located restaurants include Ballucci, Coach and Horses, and Syon Coffee House.
Which languages are spoken by the staff at OYO Osterley Park?
The staff speaks multiple languages, including English, Portuguese, Hindi, and Arabic.
Are there any historical sites close to OYO Osterley Park?
Many travellers enjoy visiting London Museum of Water & Steam (3.2 km), York House Gardens (4.0 km), and Syon House and Park (1.7 km).