We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
1 Swan Street, Isleworth, Hounslow TW7 6XA England
Expedia.com
Hotels.com
Travelocity
Orbitz.com
eDreams
Booking.com
View all 15 deals
Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveller (9)
Dining (10)

About

#1 of 2 Speciality lodging in Isleworth
Location
Cleanliness
Service
Value
Good to know
HOTEL CLASS
Property amenities
Parking
Free High Speed Internet (WiFi)
Internet
Bar / lounge
Restaurant
Non-smoking hotel
Room features
Iron
Flatscreen TV
Bath / shower
Complimentary toiletries
Room types
Non-smoking rooms
80Reviews1Q+A6Room tips
Traveller rating
  • 47
  • 15
  • 10
  • 2
  • 6
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Steve P wrote a review Dec 2021
Southampton, United Kingdom653 contributions242 helpful votes
The Swan Inn is a medium sized corner location mock-Tudor Fuller's pub built around the middle of the 18th century. It is located between a shopping street and The Thames, opposite a pleasant green which commemorates the bombing of Isleworth during the Second World War. The pub is spacious and relaxed, has charm, and the large leaded mock Tudor windows let in plenty of light. The pub was not busy over the weekend; during the day it was mostly empty, and though there were people during the evening, it was quiet, and no noise came up to our room. The rooms can be accessed from the pub, or via a separate outside door. Our room was spacious and comfortable, with a bunk bed for our daughter, and twin beds for us. We prefer a double bed. This was the first time I had slept in a single bed for many years. It was comfortable, and I didn't fall out, but I would have preferred more space. The view was of the green. We found the room suited us, and there was a plentiful supply of tea and coffee (no hot chocolate, but we bring our own), though a little low on milk. The bathroom is rather tired and in need of refurbishment. The lock is hanging off, the toilet leaks, and there are stains on the wall, but the Triton shower was good, and there was a plentiful supply of toiletries. The radiator throws off a lot of heat, and was still on when we went to bed, so we turned it off. This meant the room was rather cold by the morning, and when we turned on the radiator it took a while to heat up, so we got out the heater from the wardrobe, but that wasn't working. These little issues, which are an indication of sloppy management, were accumulating but overall we were still enjoying the stay. The barmaid of the night before, part Italian and part Romanian, was really delightful, and her bubbly and friendly nature added to the pleasure of staying. Breakfast, however, was almost a complete disaster, and was only saved by the sweet nature of the waitress. We arrived at the breakfast room at 8am, with just two other parties in the room. No staff. No guidance as to what to do. We asked one of the other parties what the set up was, and they said we should help ourselves to the cereal, toast and coffee, and then wait to give our order for the cooked breakfast to the waitress. There was very music, mostly East European, sometimes rap. Inappropriate and way too loud. At 8.15 the waitress came in and delivered a meal to one of the parties, then rushed back to the kitchen, briefly stopping as a table with one of three new arrivals who had called her over, before heading back to the kitchen. She did not look at anyone else. At 8.30 I went to the kitchen to enquire about our breakfast. A man inside shrugged and said there was only one staff (surely there was two - him and the woman) and she was doing what she could. Poor customer service. If a customer has been waiting for half an hour just to speak to a member of staff, and is then driven to come to the kitchen, the first thing should be an apology, then an offer to sort the situation quickly. I also asked if the music could be turned down. Eventually the waitress came to see us. She was very smiley and apologetic. She was a little taken aback that we were non-meat eaters, and struggled for a moment to think what she could offer us. I suggested scrambled egg and mushrooms, and she then began to engage with the idea, and offered suggestions. I asked again about the music, and she turned it down. At 9am we got our cooked breakfast. This was an hour after we had entered the breakfast room (the main bar). We had considered a number of times just leaving because we wanted to get a move on, and if it been a business day we could not have waited that long. We noted a number of other people gave up on being served, and left after helping themselves just to the buffet. But we were glad we waited because the waitress had really made an effort with our veggie breakfast, and had done some imaginative things with various vegetables, While the wait was excessive, she kind of made it acceptable with her charm and her willingness to please. We left her a £5 tip. Bless her. So. This inn has a number of issues, and really needs management that will ensure the rooms are better maintained, that the breakfast is better organised, and that all staff are given customer service training. A note on each table that there is a buffet service, that there is only one waitress and she helps out in the kitchen so people may wait over an hour before being served a cooked meal, would at least give customers some idea of what to expect. However, the charm of the staff (apart from the man in the kitchen), the useful location, and the charm of the building plus the comfort of our room, means that we would certainly be happy to come back here. Especially at the price of under £65 for a family of three, with breakfast.
Read more
Date of stay: December 2021
1 Helpful vote
Helpful
Share
pearson2016 wrote a review Aug 2021
Nuneaton, United Kingdom53 contributions26 helpful votes
Excellent location. Superb food and drinks, great ambiance. A delightful escape from the hassle and bustle of inner London. We thoroughly relaxed in our comfortable room and reenergised. This is definitely on our list of places to return to. The staff were efficient, helpful and delightful. We purchased paintings that were the work of a member of the team and thoroughly enjoyed our stay. A truly pleasurable experience. Thanks to all of the staff.
Read more
Date of stay: August 2021Trip type: Travelled with family
Helpful
Share
Michelle wrote a review Jul 2021
Winchester, United Kingdom1 contribution
Just arrived home after a two night stay at the Swan. I would recommend a stay there to all my friends and family. Both me and my partner received the most excellent service and we had a wonderful time. The staff were extremely welcoming, friendly and attentive. Our room was both clean and pleasant and the Thai cuisine deserves an extra special mention for it’s outstanding quality. We were very reluctant to have to return home
Read more
Date of stay: July 2021Trip type: Travelled as a couple
Helpful
Share
Marianne C wrote a review Jul 2021
1 contribution
Popped to the swan inn for lunch and a drink and had a wonderful time. The team there are very welcoming and their service excellent. Choice of drinks had improved since my last visit and the Thai kitchen is superb. We were able to sit in the pleasant beer garden and while away a few hours comfortable through both sun and rain as is common in the British summer. In the past in the summer we have used the other local pubs on the river but the garden at the swan inn was so much nicer largely due to the very lovely team working there.
Read more
Date of stay: July 2021Trip type: Travelled with family
Helpful
Share
Drew 1 wrote a review Jul 2021
London, United Kingdom8 contributions1 helpful vote
Disgraceful & homophobic I popped in last Sunday on my way home from a very enjoyable evening out with my freinds to use the toilet, I asked bar staff if I could use the toilet, which they replied yes. Once in toilet I was having a wee when a tall stocky fat bloke with dark hair, with beard who was about 6 feet tall, came in to the toilet behind me & stood at the urinals on the other wall, then decided to start pushing me whilst I was having a wee, I asked him what his problem was & he said what's my problem, I tried to leave but he blocked the door way, he that punched my in the mouth 3 times, then let me go, luckly he was soo drunk no damage was done, I then approached the barman to tell him I had been assaulted in the toilet, he told me I imagined it & shrugg it off, I used to go there for Sunday roasts but put me off going there again, in fear of my safety, so will not be going back again.
Read more
Date of stay: July 2021Trip type: Travelled solo
Helpful
Share
Previous
123456
PRICE RANGE
US$67 - US$92 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandGreater LondonHounslowIsleworth
NUMBER OF ROOMS
4
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about The Swan Inn
Which popular attractions are close to The Swan Inn?
Nearby attractions include Syon House and Park (1.2 km), The Red Lion (0.8 km), and Richmond Lock and Weir (0.9 km).
What are some of the property amenities at The Swan Inn?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Swan Inn?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Swan Inn?
Yes, parking is available to guests.
What are some restaurants close to The Swan Inn?
Conveniently located restaurants include Hei Hing Cafe & Noodle Bar, Ballucci, and Cinnamon Lounge.
Are there any historical sites close to The Swan Inn?
Many travellers enjoy visiting London Museum of Water & Steam (3.2 km), Hampton Court Palace (7.3 km), and York House Gardens (2.3 km).