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The Lensbury

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The Lensbury
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413 Reviews from our TripAdvisor Community

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Showing 392: English reviews
New York City, New York
Reviewed 11 January 2017

Stayed here for business in September. It was pretty close to airport, had no issues getting an uber to from and around. I stayed in one of the newer renovated rooms and found it small but comfortable. Restaurant was ok, service was good. Hotel staff was very helpful

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Helpful?
Thank spinal73
kathyslambert, Sales Co-ordinator at The Lensbury, responded to this review

Thank you for your comments following your stay at The Lensbury. We are well located for Heathrow Airport and not too far from Central London either. We have a variety of different room types here so something for everyone from standard single or double rooms to our our executive and deluxe rooms. We pride ourselves on our friendly, helpful staff...

Frankfurt, Germany
Reviewed 1 January 2017 via mobile

Super location very close to Kingston, Twickenham and Richmond. The room we had was comfortable and quite spacious. I had an issue with the softness of the bed and when this was escalated, the hotel staff were quick to find a solution. The breakfast was tasty and plentiful (Fijian rugby team were staying at the hotel which was an added...

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Helpful?
Thank Von_Smiles
kathyslambert, Sales Co-ordinator at The Lensbury, responded to this review

Thank you for your comments. I am glad your enjoyed your stay and found the staff to be friendly and helpful. I am sorry you were disappointed by eating in the same restaurant in the evening as breakfast. I am sure this must be the situation in many hotels. We will be undergoing some more changes at The Lensbury soon...

Glasgow, Scotland
Reviewed 30 December 2016 via mobile

Had a decent stay here. Single room adequate for a couple of nights. Staff on the whole friendly apart from bar staff on the Sunday night who shut the bar at 10.50pm and refused us and about 15 others drinks. Could be wrong but I thought 4* hotels had to serve drinks 24hrs to residents? Good breakfast with a decent...

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Helpful?
Thank GlobalTraveller26
kathyslambert, Sales Co-ordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent stay. I am glad your accommodation was comfortable and that the staff were mostly friendly. Regarding drinks at the bar, our license is only until 10.30pm on a Sunday evening. We do offer a limited 24 hour service to residents which is available via the Hotel Reception. The bar...

Richmond, United Kingdom
Reviewed 26 December 2016

My partner and I have just spent Christmas Day at the Lensbury and had a really wonderful time. We had a beautiful room and although we didn't have much of a view, it was very comfortable and clean, with a great shower, tea/coffee making facilities and a very comfortable bed. The Christmas dinner was an amazing experience. The dining room...

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Helpful?
Thank Catherine T
kathyslambert, Sales Co-ordinator at The Lensbury, responded to this review

Thank you for your kind comments following your recent stay at The Lensbury. I am glad you enjoyed your Christmas with us and had a wonderful time. I am sorry about the Rum Baba and will mention it to the chef for another time. Please come back and stay with us again and tell your friends and colleagues about The...

Reviewed 23 December 2016

Stayed here recently for just one night. Considering the "reputation" of this place and the price paid the room was a bit of a let down, very small and a bit grubby. Breakfast was OK but no better than I have experienced and similar priced places. Lots of waiters running around in the breakfast room but that did not necessarily...

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Helpful?
Thank Yompy
kathyslambert, Sales Co-ordinator at The Lensbury, responded to this review

Thank you for your comments following your recent stay at The Lensbury. I am sorry you were disappointed with your room. Some of our rooms are a little smaller than in some hotels but they are well appointed and clean. There are larger rooms available - superior and executive rooms - for a small supplement. Breakfast is always included in...

Province of Modena, Italy
Reviewed 14 December 2016

Nice hotel with a good friendly professional service. The rooms are clean, confortable, with the all necessary to connect your lap top. Good level breakfast, price in line. Wonferful park and possibility to enjoy a special jogging close to the river.

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Helpful?
Thank Casta-70
kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent stay. Our staff do their best to ensure everyone has the best service we can offer and we have invested heavily in the facilities over recent years so I am glad you enjoyed your stay. Please come back and stay with us again and tell your friends and colleagues...

Reviewed 6 December 2016 via mobile

I have just had a company christmas lunch at the Lensbury. The food and service very good .the staff helpful.the l grounds are wonderful with views down to the river thames. The lounge and bar warm and comforable on the whole a pleasant experience in this Genteel Hotel.

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Helpful?
Thank Michael S
kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your kind comments. Please come back again and tell your friends and colleagues about us too.

Cardiff, United Kingdom
Reviewed 3 December 2016

We stayed in one of the refurbished rooms and it was really lovely. We had stayed in a truly awful hotel the week before so this was a very pleasant change. Room had everything you could want - big fluffy towels - fantastic shower - coffee machine as well as kettle - bottled water and fresh milk in the fridge...

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Helpful?
Thank Sallythewelshgirl
kathyslambert, Sales Co-ordinator at The Lensbury, responded to this review

Thank you for your kind comments following your recent stay at The Lensbury. I am so pleased you enjoyed your visit, please tell your friends and colleagues about us and we look forward to welcoming you back soon.

Welwyn, United Kingdom
Reviewed 27 November 2016

Stayed here for one night whilst attending a meeting at nearby LGC. Lovely entrance with courteous staff. Very slow lift, so took stairs to second floor room. Free wifi, room good size with double bed, desk, coffee/tea making facilities including biscuits. Bed a little hard; shower only with rickety door, good selection of lemony toiletries. Very poor selection of bread...

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Helpful?
Thank Stephen B
kathyslambert, Sales Co-ordinator at The Lensbury, responded to this review

Thank you for your comments following your recent stay at The Lensbury. I am glad you enjoyed your visit on the whole although I accept that you were a little disappointed with a few details such as the breakfast and hard bed. I do hope it didn't spoil your stay and that you will be back to stay with us...

Cambridge, United Kingdom
Reviewed 20 November 2016

My husband, our six-month old baby and I stayed in The Lensbury in mid-November. The hotel is in a great location and has a very pleasant breakfast room overlooking the river. But this is where positive aspects of our stay there end. The room itself was the biggest disappointment - it was tiny. Too small for one person, let alone...

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Helpful?
Thank awb216
kathyslambert, Sales Co-ordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent stay. I am glad you enjoyed your stay especially the location and breakfast in particular. I am sorry to hear you were disappointed with the size of the bedroom. Our standard rooms are a little smaller than in some hotels as The Lensbury was not originally built as a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Lensbury is a 4 star hotel and conference centre located on the banks of the River Thames at Teddington in South West London. Conveniently close to major attractions such as Hampton Court Palace, Kew Gardens and Twickenham Rugby Stadium, The Lensbury offers a good standard of accommodation, extensive leisure facilities and quality dining. The Lensbury is just 20 minutes by train from central London and 25 minutes by car from London Heathrow Airport and close to links for the M3 and M4 motorways.The property has its own car parking for 200 cars, complimentary WiFi throughout and 25 acres of grounds and gardens for you to enjoy.It truely is London's hidden gem on the Thames. ... more   less 

Additional Information about The Lensbury

Address: Broom Road, Teddington TW11 9NU, England
Region: United Kingdom > England > Greater London > Teddington
Price Range: $175 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Lensbury 4*
Number of rooms: 171
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Also Known As:
Lensbury Hotel Teddington
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Questions & Answers

Here's what travellers have asked, with answers from The Lensbury staff and other travellers.
8 questions
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Billericay, United Kingdom
3 months ago
london, United Kingdom
7 months ago
Houston, Texas
Greater London, United Kingdom
over a year ago

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Questions? Get answers from The Lensbury staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms are located in an additional block, where I stayed, which was quiet, but a little further from main reception”
 of 5 bubbles melaniec919, 27 Jan 2017 | Read review
“ask for one of the refurbished rooms”
 of 5 bubbles Sallythewelshgirl, 3 Dec 2016 | Read review
“I found the 3rd floor quiet even at the front of the building.”
 of 5 bubbles busyquizzer, 8 Nov 2016 | Read review
“We were on the side facing the gardens and river - woke up to see the sunrise”
 of 5 bubbles Hilary311250, 7 Nov 2016 | Read review
“Make sure you get a room with air conditioning!”
 of 5 bubbles TurnerFamilyOz, 23 Oct 2016 | Read review
5 of 5