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Perran Sands Holiday Park - Haven

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Perran Sands Holiday Park - Haven
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1,496 Reviews from our TripAdvisor Community

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There are newer reviews for Perran Sands Holiday Park - Haven
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Showing 1,493: English reviews
Preston, United Kingdom
Reviewed 18 June 2016 via mobile

Arrived at reception and took almost an hour to check in. Of we went to find our £40 per night euro pitch. Finally found it, still wishing we had not! It was next to what looked like a refugee camp, this park's touring is expensive and rubbish, we did complain but no one is interested. AVOID!!!!!!

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Helpful?
3Thank lisa m
PerranSands, Manager at Perran Sands Holiday Park - Haven, responded to this review

Lisa m Thank you for taking the time to review your holiday with us here at Perran Sands. We always appreciate our guests feedback and always love to hear of ways that we can clarify our guests concerns and improve our park. Our Euro pitches are overlooking 550 acres of sand dunes and our camp site of which we have...

Shrewsbury, United Kingdom
Reviewed 16 June 2016 via mobile

Booked here as use to stay at Ponsmere hotel which is no longer there much to the delight of some of the staff I felt! We were impressed with the check process and organisation and on checking in we had been given an upgrade to a newer standard and we loved the caravan(290) Downsides is the wifi and network phone...

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Thank aej1982
PerranSands, Holiday Experience Team Member at Perran Sands Holiday Park - Haven, responded to this review

Hello aej1982 Thank you for taking the time to provide us with feedback on your holiday with us at Haven Perran Sands. We are very happy to hear that you enjoyed your stay in one of our Newer Standard Grade of Accommodation. I am very sorry to read that you feel the phone signal and wifi is a downside to...

england
Reviewed 16 June 2016

Im really sad to be writing this review but feel i have too.we have been 3 times previously and was brilliant however a marked downhill difference.Caravans are looking tired we had a platinum which is meant to be the best however very shabby compaed to previous years,infact very grubby,sofas were dirty,doors were splattered with something as were kitchen units,spent an...

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2Thank ninEngland
PerranSands, Holiday Experience Team Member at Perran Sands Holiday Park - Haven, responded to this review

Hello ninEngland Thank you for taking the time to review your holiday with us Here at Perran Sands. We appreciate all of our guests reviews as we are continually working to ensure our guests here have a positive experience. It appears that on this occasion we have failed you. Within our Surf Bay Bar and Restaurant. We are sincerely sorry...

St Austell, United Kingdom
Reviewed 14 June 2016

Just returned from a long weekend at this camp with my daughter and 2 children 7 & 4. We have stayed at many Haven sites in the past and we were very impressed with this one. The facilities were grouped together very sympathetically so that even if the weather was not good getting from say swimming to a restaurant was...

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Thank jpks
PerranSands, Manager at Perran Sands Holiday Park - Haven, responded to this review

Thank you for taking the time to review your holiday with us here at Perran Sands. All of the team here at Perran Sands have important roles ensuring our guests receive a personal touch during their stay with us. We have a friendly team, dedicated to making memories for our families choosing to spend their hard earned family time with...

Bristol, England, United Kingdom
Reviewed 14 June 2016

myself and 3 others went to haven site over the may half term 2016. on arrival we were told to park and go to check in , we went Friday to Friday and checking was so much more easier no long queues. the rep was very pleasant and showed us a map of were we were going to be. Having...

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Helpful?
Thank Helen C
PerranSands, Manager at Perran Sands Holiday Park - Haven, responded to this review

Thank you for taking time to review your holiday with us and choosing Perran Sands as your preferred holiday destination to spend your precious family time. We have a dedicated team who take pride in ensuring our guests have a pleasant and memorable experience here with us and that your best days are ahead. Our restaurants produce only locally sourced...

Manchester, United Kingdom
Reviewed 13 June 2016

We really enjoyed the location of the site and our caravan (deluxe variety) was lovely, clean and spacious. What we didn't realise though was just how steep the walk down to the beach actually was. It is far from disabled and child friendly. My two children are 3 & 4 and we really struggled getting down and back up with...

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Helpful?
Thank Claire A
PerranSands, Manager at Perran Sands Holiday Park - Haven, responded to this review

Thank you for leaving us feedback, We appreciate all of our guests reviews as we are continually working to ensure our guests here have a positive experience. It appears that on this occasion we have failed you within our Surf Bay Bar and restaurant and we will certainly be investigating this with our Surf Bay management team as it is...

staffordshire
Reviewed 12 June 2016

We returned yesterday after a weeks stay. Myself, husband, mother and 3 year old daughter. After using many Haven site over the past 2 years we were a little disappointed with this park. The location is excellent for days out and very close to Perranporth beach which is lovely. Deluxe accomodation was a little disappointing we were greeted with baked...

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Helpful?
Thank Hayley1Staffordshire
PerranSands, Manager at Perran Sands Holiday Park - Haven, responded to this review

Hi Hayley1Staffordshire Thank you for taking the time to review your holiday here with us at Perran Sands Holiday Park. We at Perran Sands work exceptionally hard to leave you with fantastic memories and we apologise that you felt disappointed on this occasion, this is certainly not the impression we wish to give our guests so please accept a personal...

Reviewed 11 June 2016 via mobile

Aside from the high prices for activities and drinks on the park complex, it's not a bad place. The caravan was situated in Chy An Mor part of the park and we had stunning views of the sea. The beach is beautiful. The caravan was clean and comfy. It didn't have a balcony which would have been superb but I...

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1Thank Paul L
PerranSands, Holiday Experience Team Member at Perran Sands Holiday Park - Haven, responded to this review

Hello Paul L. Thank you for taking the time to leave us your feedback, we really appreciate all feedback good and bad as it helps us to improve our services and facilities. I’m terribly sorry to hear that you thought the prices were high for activities and drinks, I will most certainly pass your feedback onto our complex team for...

Southampton, United Kingdom
Reviewed 10 June 2016

Spent a week here during the Easter holidays (April 2016). We hired a two bed chalet for a week which was lovely. Very warm, snug and spacious. Lounge was very comfy with a huge sofa and kitchen area was a lovely size. The only gripes I would have would be a squeaky bed, slightly dated bathroom and bedroom drawers/cupboards and...

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2Thank clairey16
PerranSands, Holiday Experience Team Member at Perran Sands Holiday Park - Haven, responded to this review

Hello Clairey16 Firstly let me say thank you for taking the time to leave us your lovely comments; we are all really pleased to hear that you have had a wonderful holiday here at Perran Sands. I am so pleased that you found your Chalet warm and snug however I’m sorry about your bed being squeaky. For future reference if...

West Midlands, United Kingdom
Reviewed 10 June 2016

We arrived monday and returned friday (today). We are a couple so didnt really enjoy the entertainment however we did play bingo and it did seem to be good entertainment for familys. The club house is only small but was very relaxing. The location is beautiful but you do have to drive out to other towns as not much in...

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Helpful?
2Thank Charl Y
PerranSands, Team Leader at Perran Sands Holiday Park - Haven, responded to this review

Hello Charl Y Firstly let me start by saying thank you for taking the time to leave your fantastic feedback about your recent stay at Riviere Sands. I am very sorry to read that you did not enjoy the entertainment; our Entertainments Team do their utmost to cater for all ages. I am so pleased that you did enjoy the...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Great for:• Surfing, sunbathing and picnicking• Uncrowded, relaxed atmosphere • Discovering nearby NewquayWith our large sandy beach and huge ocean waves, our surf school makes Perran Sands a great spot for surfing beginners. And if you’re a bit more experienced or just want to try another challenge then we’re just a few miles from Newquay and some of the best surfing beaches in the UK. We’ve got even more excitement for you to try on our park thanks to sporty facilities like our climbing wall, indoor and outdoor fun pools with a water flume and our adventure golf course. We’ve also got a great range of Safari Tents, Yurts and Geo Domes which are well worth checking out. ... more   less 

Additional Information about Perran Sands Holiday Park - Haven

Address: Perranporth TR6 0AQ, England
Region: United Kingdom > England > Cornwall > Perranporth
Price Range: $63 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Perran Sands Holiday Park - Haven 5*
Number of rooms: 500
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Also Known As:
Perran Sands Holiday Park Hotel Perranporth
Perran Sands Holiday Park Perranporth
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Questions & Answers

Here's what travellers have asked, with answers from Perran Sands Holiday Park - Haven staff and other travellers.
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Questions? Get answers from Perran Sands Holiday Park - Haven staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the caravan we stayed in was literally a two minuet walk to the fantastic beach”
 of 5 bubbles garyj278, 15 Nov 2016 | Read review
“Self Catering Deluxe Chalet is perfect for families.”
 of 5 bubbles 676louiseh, 18 Oct 2016 | Read review
“avoid school holidays if possible”
 of 5 bubbles NormanJB, 17 Oct 2016 | Read review
“this was a caravan and more better than a hotel”
 of 5 bubbles nmorris789, 12 Oct 2016 | Read review
“make sure you book a superior caravan, deluxe was so basic and not what was advertised to us on the website.”
 of 5 bubbles Bossjord, 6 Oct 2016 | Read review
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