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The Cornwall Hotel, Spa & Estate

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The Cornwall Hotel, Spa & Estate
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1,944 Reviews from our TripAdvisor Community

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Showing 1,933: English reviews
Chichester, United Kingdom
Reviewed 4 weeks ago via mobile

Arrived really late at night and left in the morning so didn't get time to sample the spa but I'm sure it would have been lovely. Very friendly but professional hotel, well run and nicely laid out. Dinner was OK but to be honest not really up to scratch for a 4 star hotel. Mussels looked great but had no...

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Helpful?
Thank Jess C
CornwallHotel, General Manager at The Cornwall Hotel, Spa & Estate, responded to this review

Thank you for your comments. I am pleased you enjoyed your overnight stay on the whole but disappointed we missed an easy win at breakfast with a bit more attention to detail....I hope we get the opportunity to rectify this on your next visit. JLF

Swindon, United Kingdom
Reviewed 4 weeks ago via mobile

I stayed here for business and what a lovely hotel and friendly staff! The hotel is gorgeous in a sublime setting- the rooms were lovely and the bed and pillows was one of the most comfortable I have slept in! The food was superb along with the service! I have to come back for business on a regular basis some...

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Helpful?
Thank AngelaNev
CornwallHotel, General Manager at The Cornwall Hotel, Spa & Estate, responded to this review

Thank you for your comments. Wow! what a review, thanks.....if you are wanting to stay on a regular basis why not contact the reservation manager to discuss booking in your dates asap. JLF

Reviewed 5 weeks ago via mobile

I have stayed here a few times and quite like the place. The rooms are quiet and comfortable. I find this hotel follows a common trend in hotels do lately, the rooms are over heated so you need to request an extra sheet to sleep under or remove the duvet from the duvet cover otherwise you'll keep waking up because...

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Helpful?
Thank Sam K
CornwallHotel, General Manager at The Cornwall Hotel, Spa & Estate, responded to this review

Thank you for your comments. I really liked your objective review....the heating is difficult to get right as it is personal choice, particularly in the nine White house (main house) which are the only rooms that still have radiators, the rest (fifty-four rooms with balconies) are hand controlled and effective through the air conditioning unit. We do try to back...

Reviewed 5 weeks ago

Hotel in general is a standard 4 star in a very good location. We received a nice upgrade as we had to shorten our stay that was prepaid. I can't say that check in was a 5 star experience as a receptionist didn't even lift her head up when we walked in. Did not explain much about the hotel and...

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Thank Svetlana N
CornwallHotel, General Manager at The Cornwall Hotel, Spa & Estate, responded to this review

Thank you for your comments. You raise a valid point about the Junior suite bathroom and layout which I will look at, but I am pleased that on the whole you enjoyed the hotel during a very busy period for us which will always throw up challenges but I am delighted that James our new leisure manager has hit the...

Woods
Reviewed 22 February 2017

Have had three previous stays which have been very good. Our visit this time was still enjoyable but marred by attention to detail lacking, In particular housekeeping. Bin in 2nd bedroom still had litter in it, first bedroom mattress had broken spring, lounge area upstairs tv unit was very dusty and sofas were In need of a change with stains...

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Helpful?
Thank Paul M
CornwallHotel, General Manager at The Cornwall Hotel, Spa & Estate, responded to this review

Thank you for your comments. I am pleased that overall, you enjoyed your stay, I apologize for falling below our normal standards, I will discuss this with the Housekeeper to ensure that standards of supervision are maintained for this level of hotel complex. JLF

Bristol, United Kingdom
Reviewed 21 February 2017 via mobile

Stayed for one night, really nice bedroom although the plug on the bath didn't work (minor to be fair). I didn't use the spa although I did use the gym which was quite small and busy. There is a swimming pool and sauna etc. There is a bar and a la carte menu, they only had a pasta dish as...

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Helpful?
Thank Neil A
CornwallHotel, General Manager at The Cornwall Hotel, Spa & Estate, responded to this review

Thank you for your comments. I will review our vegetarian offering with the chef in light of your comments...thank you. JLF

Falmouth, United Kingdom
Reviewed 21 February 2017 via mobile

Didn't have to travel far for a little bit of Luxury, rooms were beautiful clean and huge ! Driving up the small Road leading to the hotel transported us to the country birds singing with and green green views ! Only negative the spa was fully booked but that speaks volumes about how good it is ! We will defiantly...

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Thank boy1010
CornwallHotel, General Manager at The Cornwall Hotel, Spa & Estate, responded to this review

Thank you for your comments. I am delighted you enjoyed your stay....we are looking at different ways to expand the spa to give us more capacity....but please talk to us well in advance of your next stay so we can get you booked in. JLF

Eastleigh, United Kingdom
Reviewed 21 February 2017

The hotel has been extended via cabin type rooms set behind the building in the hill side, rooms were comfortable if slightly dated, I thought it could have been cleaner, the room door was a little grubby as was the toilet door, other than that it was good, we ate in the Elephant restaurant the first night and the meal...

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Helpful?
Thank Mark C
CornwallHotel, General Manager at The Cornwall Hotel, Spa & Estate, responded to this review

Thank you for your comments. We do have a rolling programme of painting/touching up each day, so I will try and focus on the room you stayed in...you are right about half-term, the spa was at full capacity and has been booked for some time in advance. JLF

Reviewed 20 February 2017 via mobile

Stayed here for one night and what a delightful place to stay we didn't use the spa but the room was brilliant and spacious and the evening meal was to die for I had the mussels for starters and rump stake for main absolutely lovely, then went to the bar after with the log fires best thing was they had...

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Thank Dave D
CornwallHotel, General Manager at The Cornwall Hotel, Spa & Estate, responded to this review

Thank you for your comments. Pleased to see you enjoyed your one night to the max! See you next year! JLF

Derby, United Kingdom
Reviewed 20 February 2017

Stayed in main building as we thought the weather might have been bad but should have stayed in a lodge as there was access to main building from these through a corridor, we enjoyed the spa,pool and gym, cooked breakfast first morning great but the sausage the second morning was awful not to the standard so a bit hit and...

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Helpful?
Thank 57pinklady
CornwallHotel, General Manager at The Cornwall Hotel, Spa & Estate, responded to this review

Thank you for your comments. Pleased to see you enjoyed your stay..I will check with the chef to see if he is experimenting with his sausage suppliers....otherwise I am stumped at the inconsistency. JLF

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
A stunning four-star hotel, woodland homes to buy or rent and a luxurious spa set in 43 acres of glorious Victorian parkland – The Cornwall Hotel, Spa & Estate is a true haven, within touching distance of many of the county’s most popular beaches and attractions. ... more   less 

Additional Information about The Cornwall Hotel, Spa & Estate

Address: Pentewan Road | Tregorrick, St Austell PL26 7AB, England
Region: United Kingdom > England > Cornwall > St Austell
Price Range: $141 - $421 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Cornwall Hotel, Spa & Estate 4*
Number of rooms: 65
Reservation Options:
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Hotel Style:
#1 Business Hotel in St Austell
#2 Romantic Hotel in St Austell
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Questions & Answers

Here's what travellers have asked, with answers from The Cornwall Hotel, Spa & Estate staff and other travellers.
15 questions
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St Austell, United Kingdom
Truro, England, United Kingdom
4 months ago
Truro, England, United Kingdom
4 months ago
Halifax, United Kingdom
7 months ago

See all questions (15)

Questions? Get answers from The Cornwall Hotel, Spa & Estate staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just state your preference and hopefully you will not be disappointed”
 of 5 bubbles colinm491, 29 Mar 2017 | Read review
“Upgrade to a superior room - well worth it!”
 of 5 bubbles JeanJ474, 28 Mar 2017 | Read review
“Great location for local attractions.”
 of 5 bubbles 586jacquij, 27 Mar 2017 | Read review
“Ask for the new rooms outside the main hotel, ( not for those with walking difficulties)”
 of 5 bubbles jokinder, 19 Mar 2017 | Read review
“Ask for a second floor room. Not for the view (which you will be lucky to get) but to get a decent night sleep”
 of 5 bubbles seeme507, 18 Mar 2017 | Read review
5 of 5