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Mercure Sydney International Airport

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Mercure Sydney International Airport
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1,917 Reviews from our TripAdvisor Community

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Showing 1,830: English reviews
Greater Melbourne, Australia
2 reviews
Reviewed 5 days ago NEW

I was travelling with a friend and had booked a room with 2 beds. When I checked in I was told my original room was unavailable and I had been upgraded to an executive suite - however the suite only had one bed, something that was not mentioned when the key was handed over. I ended up sleeping on a... More 

Helpful?
Thank Sharyn K
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 5 days ago NEW

We stayed one night in November on the way back from New Zealand so that we could catch a morning flight. Our room was comfortable and the location for the airport is good. One problem we had was getting a shuttle bus from the airport as nobody answered the phone. Hard to believe but we called twice with no reply!!... More 

Helpful?
Thank sanruk
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 days ago NEW via mobile

Now these guys know how to treat an Accor member! Upgraded room, Fruit platter in my room on arrival, special members only section for breakfast! Amazing! Rooms were clean and well appointed, staff were friendly and attentive, and it was well priced for Sydney. Will stay again in a heart beat.

Helpful?
Thank ColinWalker00
New South Wales, Australia
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 6 days ago NEW

We are repeat patrons of the Mercure Sydney Airport, staying here most times prior to our holidays overseas. The location is conveniently close to the International Airport. The Rooms are clean, spacious and the bed is very comfortable. We are Gold Accor members and get extremely wonderful service and upgrades. The Restaurant serves delicious meals and the buffet breakfast is... More 

Helpful?
Thank DianaGalongNSW
Santa Marta, Colombia
Level Contributor
56 reviews
3 hotel reviews
Reviewed 1 week ago via mobile

Nice bed, nice food, average service quality, bad wifi and not many options for watching tv. Shuttle service to the airport was quite good, the driver seemed to have a bad day, however it was fast and on time.

Helpful?
Thank Geovanny B
Corrimal, Australia
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago

My visiting overseas friend and I enjoyed our stay at the Mercure very much. Our room was spacious and comfortable, dinner delicious and breakfast as expected from an Accor hotel - great! We spent time chatting in the lounge area and both staff members we spoke to were very friendly and welcoming. Service throughout was great and I enjoyed the... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank scottiedogWoonona
London, United Kingdom
Level Contributor
259 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 424 helpful votes
Reviewed 2 weeks ago

This is definitely a transit hotel only. The breakfast was bad quality for AUD$27. The staff in the reception was rude! The elderly receptionist was giving me a really bad attitude when she claimed there was no room available for me. Then there was a mini bar charge on a bottle of complimentary water! I phoned the reception and a... More 

Helpful?
1 Thank DrSYu
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago via mobile

Stayed here on an overnighter between flights. Room was comfortable. Beds were OK. No free shuttle to or from the airport. Staff were friendly and helpful. A "weight for age" transit hotel as expected close to any airport. Just really needed a comfortable bed and I was not dissapointed.

Helpful?
Thank Lakehouse15
MSIA-General_Manager, General Manager at Mercure Sydney International Airport, responded to this review

Dear Lakehouse15, We appreciate you taking the time to provide this feedback after your stay with us at the hotel. We are pleased to hear you had a comfortable and relaxing stay and that our friendly team were able to assist you. The airport shuttle offered on site does incur a $6AUD charge each way to and from the airport.... More 

Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago via mobile

Everyone here was delightful, great and thorough service. But - what sort of hotel doesn't have free wifi for guests in 2016??? That was a big dampener especially for an airport hotel. Bar and restaurant also close early. Rooms are functioning but perhaps a bit dated. Serves its purpose for a place to rest your head. Airport shuttle is easy... More 

Helpful?
Thank Brrigid O
MSIA-General_Manager, General Manager at Mercure Sydney International Airport, responded to this review

Dear Brrigid O, We appreciate you taking the time to provide this valuable feedback after your staff with us at the Hotel. We are pleased to hear your enjoyed your time at the Hotel and that your stay was comfortable and convenient. Wifi is complimentary for guests in the Bar and Lobby area but does incur a charge to use... More 

Sydney, Australia
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

Very comfortable rooms nice and clean. Lovely area to have drinks. Breakfast variety too choose from. Will stay here again. Been traveling for a few weeks and found people in NSW not so friendly than the Queensland people😆

Helpful?
Thank Annelien V
MSIA-General_Manager, General Manager at Mercure Sydney International Airport, responded to this review

Dear Annelien V, Thank you for taking the time to provide this valuable feedback after your stay with us, we really do appreciate it. We are pleased to hear you had a comfortable and relaxing stay and that our team were able to accommodate to your every need. We look forward to welcoming you back to the Mercure Sydney International... More 

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Mercure Sydney International Airport is conveniently located near both the international and domestic airport terminals, adjacent to the 18 hole Kogarah Golf Club and only 15 minutes from the city centre. Situated on the Cooks River and surrounded by parklands, the hotel features 271 modern accommodation rooms with no disturbance from plane take off or landing. Convenience is ensured with Wolli Creek train station a 5 minute walk away as well as a Bar and Restaurant on site. ... more   less 

Additional Information about Mercure Sydney International Airport

Address: 22 Levey St, Wolli Creek, Rockdale, New South Wales 2205, Australia
Region: Australia > New South Wales > Greater Sydney > Rockdale > Wolli Creek
Price Range: $178 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Sydney International Airport 4*
Number of rooms: 271
Reservation Options:
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Also Known As:
Mercure Sydney Airport Hotel Wolli Creek
Mercure Wolli Creek
Mercure Hotel Sydney Airport
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Sydney International Airport staff and other travellers.
8 questions
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Questions? Get answers from Mercure Sydney International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the airport are my favourite.”
 of 5 bubbles DianaGalongNSW, 28 Nov 2016 | Read review
“I suppose the higher the floor the quieter the room however noise was not an issue for us when we stayed”
 of 5 bubbles sueliv, 31 Oct 2016 | Read review
“I'd opt for a north-facing higher floor (7-9)”
 of 5 bubbles mccorquinn, 26 Oct 2016 | Read review
“Make sure you get a higher floor, the bottom ones are not remodeled, its very disgusting”
  • There is no separation with the shower and rest of the bathroom. so ridiculous. dont slip guys.
  • wavy tiles, all the water from the shower flows to the toilet drain, not shower drain
  • I thought it would be hard to stain a blue-ish gray carpet
 of 5 bubbles 346cindyl, 3 Oct 2016 | Read review
“Make sure it is unoccupied before entering!”
 of 5 bubbles CarmineJC, 30 Aug 2016 | Read review
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