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Quality Inn and Suites

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110 Reviews from our TripAdvisor Community

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Showing 110: English reviews
New England
Level Contributor
525 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 1 week ago

Quality Inn in Johnstown is conveniently located to the highway - but on the outskirts of Johnstown. It is relatively inexpensive - but: - the breakfast is mediocre - the bathroom is Motel grade - and they have inadequate electrical outlets for connecting devices - you have to crawl on the floor under the desk.

Helpful?
Thank riny
lehighton, pa
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 week ago

Beds were hard, very uncomfortable pillows. No stand for a suitcase. Very loud HVAC, had to turn it off. We could hear doors slam shut when other guests left or entered their rooms. Continental Breakfast was barely minimal. Elevators are located at the ends of the building with no center stairs. Very inconvenient!

Helpful?
Thank carLehighton_Pa
Chicago
Level Contributor
138 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 2 weeks ago via mobile

The hotel was everything you could need for a night or two. The hotel is old, bathrooms, showers, bed, and all furniture was old. However, everything was clean, the bed was extremely comfortable, and the staff was very friendly. My first room smelled like smoke, so they changed me without any hesitation. Overall good experience! If they rehabbed the hotel... More 

Helpful?
Thank ap123Chicago
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

The front desk person Donna was awesome she was very helpful and quick! The bed was a little hard and water pressure was a little low but we would stay there again. The hotel was easy to get to and close to everything.

Helpful?
Thank Tracy B
Baltimore, Maryland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 October 2016

Was a dump.Smelled of smoke everywhere,and carpet seemed filthy.We did not unpack.We had stayed at several other wonderful hotels in area that had no openings,and opted to sleep in hospital chairs until we returned home.They added a charge for a safe that we did not need.Badly needs renovation.Hampton was much nicer and cheaper.

Helpful?
Thank Legogranny
Rehrersburg, Pennsylvania
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 September 2016 via mobile

Spent weekend here for business. Good accommodations. Room was nice and pool/hot tub were a plus. There is also a nice lounge area. Very close to several good eating places. Only negative was weekend breakfast only starts at 7AM which doesn't work for people who have to leave by 7AM.

Helpful?
Thank Eric R
Johnstown, Pennsylvania
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 September 2016

After staying here last Labor Day weekend and having an amazing experience, we booked again for Labor Day weekend 2016 and the second time around was even better!! Mandy and her team once again provided us with friendly service, a super clean and comfortable room (love the pillows here!) and a fantastic breakfast to start our days. The kids had... More 

Helpful?
Thank Picker413
MANDY K, General Manager at Quality Inn and Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 August 2016

Arrived early but no problems here. Donna was great and extremely helpful. Coffee and pastries waiting in the lobby is a nice touch. Room was nice, clean and wifi worked well until everyone else checked in later, then it really slowwwwwwed down. Worked well early morning again. Breakfast was the usual fair, except the fried eggs are scary looking. You... More 

Helpful?
Thank Jim G
MANDY K, General Manager at Quality Inn and Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, MANDY LEE... More 

Grand Rapids, Michigan
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 August 2016

Recently stayed here for 2 nights. Staff was friendly and courteous and rooms were comfortable. Not too many frills but accommodations were good. Location is central to many restaurants as well as highways. Breakfast was adequate, reasonable selection. No problems with parking or room overall. Would stay here again!

Helpful?
Thank MemberSWMI
Newtown, Pennsylvania
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 11 August 2016 via mobile

We were originally given a room on 2nd floor and it smelled like dogs. We don't have pets and have allergies. Went back down and the switched us to 4th floor but I wished they would ask if you would be ok with a pet friendly room before putting you in there. Felt like they were trying to get those... More 

Helpful?
Thank TPop-Traveler
MANDY K, General Manager at Quality Inn and Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Nestled in the Laurel Highlands region, the Comfort Inn & Suites® hotel is less than one mile from the University of Pittsburgh at Johnstown. This Johnstown, PA hotel is minutes from the Johnstown Flood National Memorial, the Cambria County War Memorial Arena, the Pasquerilla Performing Arts Center concert hall and the Johnstown Inclined Plane, the world's steepest vehicular inclined plane.The John Murtha Johnstown-Cambria County Airport is only three miles away. The Johnstown Industrial Park is one mile from the hotel.A movie theater and a variety of restaurants and cocktail lounges are minutes away. Be sure to visit the on-site Comfort Zone lounge, featuring a wide-screen television. ... more   less 

Additional Information about Quality Inn and Suites

Address: 455 Theatre Dr, Johnstown, PA 15904-2842
Region: United States > Pennsylvania > Johnstown
Price Range: $159 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn and Suites 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Comfort Hotel Johnstown
Comfort Inn And Suites
Comfort Inn Johnstown
Johnstown Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn and Suites staff and other travellers.
1 question
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Altoona, Pennsylvania

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Questions? Get answers from Quality Inn and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another motel.”
 of 5 bubbles carLehighton_Pa, 20 Nov 2016 | Read review
“Lots of truck traffic in the area.Servicing Walmart.”
 of 5 bubbles Legogranny, 18 Oct 2016 | Read review
“This is a smoke-free hotel and pet friendly, which is an A+ when choosing a hotel.”
 of 5 bubbles 217evas, 9 Aug 2016 | Read review
“If you're traveling with kids, request a room on the top floor. It's quieter.”
 of 5 bubbles 135sharil, 8 Aug 2016 | Read review
“i believe all rooms are the same”
 of 5 bubbles vickieDOTcom, 23 Feb 2016 | Read review
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