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Having been a Marriott rewards member for years now, I must say my biggest disappointment is the lack of knowledge and desire to make guests with disabilities as comfortable as other Marriott guests. Yes, construction was an inconvenience, and I can honestly say I was...More
Response from Bob M, Area General Manager at Fairfield Inn Philadelphia Valley Forge/King of PrussiaResponded yesterday
Thank you so much for your feedback. Please accept my apologies for the trouble you endured while here. As you stated, we are in the closing stages of our total hotel renovation where all of our guest rooms were refurbished. I would love...More
Keeping this hotel open for guests during the major renovation/construction works is ruining the Marriott image/reputation. The promise by hotel manager that the works would be completed in September does not hold. The works are far from finished and even an October finish seems doubtful....More
Response from Bob M, Area Manager at Fairfield Inn Philadelphia Valley Forge/King of PrussiaResponded 4 weeks ago
Thank you for your feedback. I appreciate you making time to write. I am sincerely sorry that you did not enjoy your stay due to the construction work occurring. I do apologize that the work was not done yet. Our expectation is that...More
The room was great, it was recently renovated. The staff were friendly and helpful.
However, because the lobby was closed for renovation, we had to use vouchers for breakfast and go to a neighboring hotel to eat. If I had known that we were going...More
Thank Kirsten S
Response from Bob M, Manager at Fairfield Inn Philadelphia Valley Forge/King of PrussiaResponded 10 September 2017
Thanks very much for your feedback. We really appreciate all of your comments and are happy to know that you enjoyed our new room and friendly staff. Renovations such as ours are always challenging to do when the property is open as certain...More
When booked it was advertised as "Lobby Renovation" however the whole hotel is under renovation with corridors and lifts impacted. Location good next to mall and breakfast vouchers for next door were a plus, staff very helpful however I'd give it a miss until the...More
Response from Kelly M, General Manager at Fairfield Inn Philadelphia Valley Forge/King of PrussiaResponded 23 August 2017
Thank you for offering your feedback and for complimenting the staff. Our renovation will be complete in October. I hope we see you back on your next trip!
I just finish a three day stay at this hotel. And if you are planning on going here for the next several month cancel your reservation now.
The hotel should be closed down there is so much construction going on it's a mess here. My...More
Response from Kelly M, General Manager at Fairfield Inn Philadelphia Valley Forge/King of PrussiaResponded 14 July 2017
I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires essential renovations in...More
US$128 - US$225 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Green Hotel in King of Prussia
Non-Smoking Rooms ,
Number of rooms
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King of Prussia
Also Known As
Fairfield Inn Valley Forge/King Of Prussia Hotel King Of Prussia ,
I walked it ftom the hotel to the mall. The only thing I didn't particularly like was at night, the car park is dark and wide open. There is a ring road all around the mall so yes you have traffic to watch for but there... More
I walked it ftom the hotel to the mall. The only thing I didn't particularly like was at night, the car park is dark and wide open. There is a ring road all around the mall so yes you have traffic to watch for but there isn't a lot of it.