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Homewood Suites by Hilton Lancaster

526 reviews
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Traveller (74)
Room & Suite (37)
Dining (13)
Overview
  • Excellent61%
  • Very good27%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton Lancaster
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (526)Write a Review
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All reviewsfull size refrigeratorsmall kitchenbreakfast and dinnerseparate bedroomliving areafamily vacationthe sofa bedgreat staywafflesadjoining roomshot breakfastfront desk staffwould stay here againminute drivedutch wonderlandexercise roombasketball court
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121 - 125 of 521 reviews
Reviewed 8 September 2016

The pillows at this hotel needs to be firmer and the mattress was very uncomfortable. When we checked in we were not greeted at H Honors members. We have request the gift that was given to those who checked in under the program.More

Review collected in partnership with Homewood Suites by Hilton
Thank Harold J
Response from Tiffany T, Front Office Manager at Homewood Suites by Hilton LancasterResponded 10 September 2016

Thank you for taking the time to share your thoughts regarding your recent stay the the Homewood Suites Lancaster. On our beds you will always find two feather pillows and two non-feather pillows as is the standard at Homewood Suites. I am sorry that our...More

Reviewed 7 September 2016

We got a suite with two double beds and a sofa bed. Everything was clean and in working order. I had heard the Wifi wasn't good, but we experienced no problems with connecting or staying connected. The indoor pool was nice, although we had to...More

Thank Diane C
Response from Tiffany T, Front Office Manager at Homewood Suites by Hilton LancasterResponded 9 September 2016

Thank you for taking the time to share thoughts about your recent stay at our property. I am very pleased you enjoyed your stay with us during your visit to Lancaster, PA. I am also happy that you were able to take advantage of our...More

Reviewed 2 September 2016

4 on business travel. We arrived early and the staff went out of their way to find rooms before normal check in time. Alla at the front desk was extremely pleasant. One afternoon, we asked if we could use a projector and they let us...More

Thank sdfink
Response from Tiffany T, Front Office Manager at Homewood Suites by Hilton LancasterResponded 9 September 2016

Thank you for your comments regarding your recent stay with us. Here at the Homewood Suites Lancaster we make strive to honor every guest request and deliver exceptional customer service. I am please to see that our entire staff did so during your stay with...More

Reviewed 26 August 2016

Lancaster Homewood Suites was wonderful! Clean, friendly staff, nice complimentary breakfast and evening social, and the rooms were very comfortable! A/C worked wonderfully so we got a great night sleep in the summer unlike some stuffy hotelsMore

Review collected in partnership with Homewood Suites by Hilton
Thank 676kendrah
Response from Tiffany T, Front Office Manager at Homewood Suites by Hilton LancasterResponded 10 September 2016

Thank you for sharing your stay experience with us. We are very happy that you found spending the night at our "home" as comfortable as sleeping in your own. The next time you return to Lancaster, we looking forward to sharing our "home" with you...More

Reviewed 24 August 2016

Excellent location, service was above expectation. Only thing to change could be more variety at evening social and breakfast Front desk was excellent and very knowledgable. They gave me directions to dinner( restaurant and beer distributor)pool was a little too warmMore

Review collected in partnership with Homewood Suites by Hilton
Thank Jerome D
Response from Tiffany T, Front Office Manager at Homewood Suites by Hilton LancasterResponded 10 September 2016

Thank you for sharing your comments with us regarding your stay at the Homewood Suites Lancaster. It is our goal to meet and exceed our guest's expectations every time and we are very pleased that our staff delivered exceptional customer service. It would be our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$156 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Lancaster
#7 Romantic Hotel in Lancaster
#10 Family Hotel in Lancaster
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$156 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Lancaster
#7 Romantic Hotel in Lancaster
#10 Family Hotel in Lancaster
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (74)
Room & Suite (37)
Dining (13)
Pool & Beach (1)
Questions & Answers
Ask a question
cdarl
12 September 2016|
AnswerShow all 5 answers
Response from Tiffany T | Property representative |
The sleeper sofa in our guest rooms is full size.
0
Votes
carolynj305
14 November 2015|
AnswerShow all 2 answers
Response from Jerome D | Reviewed this property |
100% non-smoking property
0
Votes
carolynj305
14 November 2015|
Answer
Response from AvonIN | Reviewed this property |
This is a non-smoking hotel. Not sure where the nearest smoking hotel is, but maybe check out the Garden Inn nearby.
0
Votes
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12
Room Tips
"Unplug the refrigerator if you don't need it."
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"I would avoid the 1st floor to avoid noise from the lobby and parking lots."
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"Hallways are long, so request a room closer to elevator if guest has difficulty walking"
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"They were addressing a leak on the "left" and there was some ceiling damage in the hallway"
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