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Eden Resort & Suites, BW Premier Collection

3.4 km from Lancaster centre
  • Free Wifi
  • Free Parking
  • Pool
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222 Eden Road, Lancaster, PA 17601-4216
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4,408 Reviews from our TripAdvisor Community

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Brooklyn
Reviewed yesterday NEW

My husband and I stayed here as part our 4th year anniversary getaway. We only stayed two days and one night but it was such a good stay. When we arrived to the property, the landscaping and the overall exterior were excellent. Upon entering the hotel I was very pleased with how pristine everything looks. The carpets? No lint. The...

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Helpful?
Thank WriterKass
Roaring Spring
Reviewed 4 days ago NEW

I am from Philadelphia, and I cannot tell you how much I enjoyed my week-long stay at this hotel. The room was amazing with every electronic connection you could possibly imagine. The bed was perfect. The room, bathroom, restaurants and hotel are immaculately clean and cared for. The hotel staff and the various restaurant's wait staff are terrific. Honeslty, this...

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Helpful?
1Thank Kurt M
Coopersburg, Pennsylvania
Reviewed 4 days ago NEW

We absolutely love staying at this hotel. Everyone is very courteous, and always have a smile. It is immaculate. Never once have we felt anything was unclean or out of order. If your looking for a great hotel with incredible staff this is it!!

Review collected in partnership with Best Western
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Helpful?
1Thank sarahfrace
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Sarahfrace, Welcome back, and thank you for your patronage of the Eden Resort and Suites :). We appreciate your business and the opportunity to be of service when your travels bring you back to Central Pennsylvania, and the Eden Resort and Suites. Thank you for your personal endorsement and recognizing our ultra-clean and comfortable guest rooms, and incredible Eden...

new york, United States
Reviewed 4 days ago NEW

Great stay! Children had a ball in the pool as we enjoyed the hot tub. Room was very nice and the bed was extremely comfortable.Would definitely stay again next time we go to Lancaster. Was not far from Lancaster and the restaurants.

Review collected in partnership with Best Western
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Helpful?
1Thank janineg393
Bel Air, Maryland
Reviewed 5 days ago NEW

When we first came into our room, the AC/Heat sounded like a garbage disposal. After about 30 minute it changed to a high pitched squeal that drove us out of the room. 2 hours later, it was fixed. Only shortly after the AC issue was addressed, our toilet clogged. We were tired, so we went to bed and left the...

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Helpful?
1Thank nosiridriveanimpala
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Valued Guest, Thank you for taking the time to share your uncharacteristic experiences at the Eden Resort and Suites. Our team is committed to providing memorable experiences for our guests, and I accept full responsibility as the General Manager for any shortcomings you have mentioned that tarnished what was supposed to be a very relaxing and enjoyable time away....

Reviewed 6 days ago NEWvia mobile

The hotel is really nice. The restaurants are great. The staff is wonderful. The only problem is that the pool has little to no supervision. Kids jumping, running and splashing wildly all over the place. Being the parent of a young child I understand that kids get unruly. The problem is that the wildness goes unchecked and someone will eventually...

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Helpful?
2Thank Frank S
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Frank S. Thank you for sharing your recent experiences with us at the Eden Resort & Suites. I appreciate your recognition of the many positive encounters you and your family enjoyed during your stay but, I was extremely disappointed we missed a staffing opportunity in the Indoor Pool. Our Pool rules and regulations are posted for all guests and...

Wilkes-Barre, Pennsylvania
Reviewed 6 days ago NEW

Just came back from a 2 night stay at the Eden Resort and wanted to express how great this hotel is! Room was spotlessly clean and the decor was top-notch. Booked a suite and it felt like a home away from home. Enjoyed the on-site restaurants. Food was delicious and servers were very friendly. Property is maintained so well. Hope...

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Helpful?
Thank K M
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear K M, Ultra-clean is our commitment and focus regarding all of our guestrooms here at the Eden Resort and Suites. Yearly improvements and upgrades, and every attention-to-detail is our hospitality desire --assuring an experience that exceeds expectations each and every stay. Our passion is delivering warm and caring service from the heart and meeting you our valued guest. Gratification...

Gettysburg, Pennsylvania
Reviewed 1 week ago

This hotel was quite lovely and our room was beautifully appointed and very clean. They thought of everything (and I sure enjoyed the bag of Wilbur buds they gave us upon checking in-- locally made chocolates). The lighting provided in the room was exceptional. There were reading lights, soft lights, bright lights, nightlights... whatever you could want or need. Our...

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Thank LisaJane222
Gettysburg, Pennsylvania
Reviewed 1 week ago via mobile

The Eden Resort was good. It wasn't extraordinary. Unfortunately, when we got there the lobby was in chaos due to a number of large families checking in. I tried to use the express check-in but it was unable to scan the message on my phone. The room was clean which was a plus.

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Helpful?
Thank Wayne2227
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Wayne2227, Thank you for your sharing your recent experience with us at the Eden Resort and Suites. I am disappointed you did not find your Eden Resort experiences to be extraordinary. The Stay-In-Touch check in kiosk is something new we installed to reduce your check-in time. I apologize for any difficulties using the new feature --the brightness on your...

Bellefonte, Pennsylvania
Reviewed 1 week ago

I've stayed at the Eden Resort several times, but always with my family for pleasure (their weekend brunch buffet is amazing). This time I stayed for business, and it was superlative, as always. Everything about this property is a little better than it has to be, or than you're used to. Upon check in they give you artisanal chocolates and...

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Helpful?
Thank gallitino
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Guest Gallitino, Thank you for your business and the opportunity to be of service :). We appreciate your personal endorsement and patronage of the Eden Resort and Suites over the years. We appreciate the confidence and trust you place in us --and I promise we will continue to work passionately to assure every attention-to-detail and an experience that exceeds...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Restaurant
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
The Eden Resort & Suites is 300 contemporary appointed guest rooms and suites nestled in the heart of Lancaster County. Centrally located to Amish attractions, outlet shopping and Dutch Wonderland, our Lancaster resort boasts two award-winning restaurants and cocktail lounge. Heated outdoor and indoor pools, fitness center and much more at the Eden Resort! ... more   less 

Additional Information about Eden Resort & Suites, BW Premier Collection

Address: 222 Eden Road, Lancaster, PA 17601-4216 (Formerly BEST WESTERN PREMIER Eden Resort & Suites)
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $177 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Eden Resort & Suites, BW Premier Collection 3.5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Best Western so you can book your Eden Resort & Suites, BW Premier Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Eden Resort And Suites
Best Western Premier Eden Hotel Lancaster
Best Western Lancaster
Best Western Eden Hotel
Lancaster Best Western
Hotel Style:
#1 Green Hotel in Lancaster
#1 Business Hotel in Lancaster
#1 Family Hotel in Lancaster
#2 Romantic Hotel in Lancaster
#3 Best Value Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from Eden Resort & Suites, BW Premier Collection staff and other travellers.
53 questions
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Questions? Get answers from Eden Resort & Suites, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They offer an adults only floor to help ensure a quiet stay.”
 of 5 bubbles LisaJane222, 20 Feb 2017 | Read review
“Adult only floors available.”
 of 5 bubbles gallitino, 20 Feb 2017 | Read review
“If looking for quietness during the day, ask for a room not near the indoor pool.”
  • Pillow stain
  • View from window
 of 5 bubbles Beckywds, 14 Feb 2017 | Read review
“The Villas are awesome, however please note they are located in a separate location than the hotel.”
 of 5 bubbles marcusandmargaret, 13 Feb 2017 | Read review
“Rooms that do not overlook the pool area inside are best unless you have children and want quick and easy pool access.”
 of 5 bubbles TravelUSAToday, 13 Feb 2017 | Read review
5 of 5