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Eden Resort & Suites, BW Premier Collection

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Eden Resort & Suites, BW Premier Collection
Eden Resort & Suites, BW Premier Collection
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4,364 Reviews from our TripAdvisor Community

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Showing 4,332: English reviews
Baltimore, Maryland
Reviewed today NEWvia mobile

Hello Our stay was ok. There was disappointment that our group was not put together as we had requested. We booked in October so I thought that would be a reasonable amount of time to organize that. There were 7 of us. Then one family was assigned to a room in the 2nd floor and the reasoning was that the...

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Helpful?
Thank VanessaW
Sunderland, Maryland
Reviewed 2 days ago NEW

Started off on the wrong foot right from the start. I found the lady at the front desk was extremely rude to us. We were completely unaware that our "room" was located outside. It never really actually states that on the website anywhere. So going to the indoor pool with children in 45 degree weather wasn't quite exciting but beyond...

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Helpful?
Thank CourtneyFaucette
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Ms. Faucette, Thank you for sharing your recent experiences with us at the Eden Resort and Suites. I am very sorry for any inconvenience you and your family encountered. Our Eden Resort website offers a floor plan which shows the exact location of the Villas. I will certainly look at how we can provide more description of our categories....

lancaster
Reviewed 2 days ago NEW

Such a nice Hotel, may be a little pricy but if you get a good rate a lot to offer. Clean friendly and plenty of parking. Indoor / outdoor pool, workout room, Breakfast is served but at your cost. Buffet ok, pastries bland. Not homemade. Coffee is good. They do have a bar/lounge but no dancing. This would make hotel...

Review collected in partnership with Best Western
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Helpful?
Thank lancaster4luvers
Los Angeles, California
Reviewed 4 days ago NEW

Great friendly staff. Hotel rooms are clean except finding a strand of hair hanging from the dryer in plain sight. Plenty of closet spaces, comfortable beds. Restaurants had very nice and accommodating staff.

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Helpful?
Thank Mike G
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Mike G, Thank you for sharing your comments and personal observations regarding your recent stay with us at the Eden Resort and Suites. I truly apologize for any lack of housekeeping standards you encountered and have reviewed your experience with our Executive Housekeeper for immediate sanitizing and attention-to-details. Please during any stay with us, dial -0- and let us...

Milton DE
Reviewed 6 days ago NEW

We have twice stayed at the Eden Resort and each time were really impressed with the quality, cleanliness and considerate treatment we received. We traveled with our dogs who were not just permitted but welcomed with water bowls and treats on arrival. Our room in the villas was extremely dog friendly in terms of proximity to a dog walking area....

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Helpful?
Thank Kathi K
Reviewed 1 week ago via mobile

This past weekend was a very big wedding for my Family. Not only did my big brother tie the knot, but the Eden Resort made sure it was the most spectacular wedding of 2017! Having the ceremony and reception on Friday the 13th some people may presume the worst will occur on such a superstitious day! From the beautiful rooms,...

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Helpful?
Thank Chris G
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Chris G, Thank you for your time and consideration. We were truly honored to be your Host and part of such special memories with your family and friends. This momentous occasion marks the start of a very special couple's life together. Our wish for the Bride and Groom --may the journey be a happy one, filled with peace and...

Baltimore, Maryland
Reviewed 2 weeks ago

Such courtesy - especially from Nick. Great room - upgrade We always stay here when in town for business. Suites are wonderful. I highly recommend this property for business or leisure Thank you Eden Resort

Review collected in partnership with Best Western
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Helpful?
Thank Rivhur
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Rivhur, Thank you for sharing your recent guest service experience at the Eden Resort and Suites. I appreciate your gracious recognition of Nick at our Front Desk :). The cornerstone of the Eden Resort & Suites is our dedicated team of hospitality professionals who work passionately to deliver an experience that exceeds expectations each and every visit. Nick at...

Wilmington, Delaware
Reviewed 2 weeks ago

The staff is very efficient and friendly. The rooms are beautiful and the food is delicious. We had our son's wedding here. Everything was perfect and we got many compliments. Kris Becker is the absolute best!!!!!

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Helpful?
Thank papilifam
New Philadelphia, Pennsylvania
Reviewed 2 weeks ago

The food was the best ever. The presentation of the room was so beautiful. I will be back soon when it gets warm and will book early. That will give my group a chance to go out and look around,go out and try other things in the area.

Review collected in partnership with Best Western
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Helpful?
Thank 830yvonney
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear 830yvonney, Thank you for taking the time to share your recent trip experience with all of us at the Eden Resort and Suites. Welcome back --we appreciate your patronage over the years and always look forward to having you back again as our guest :). I will be sure to share your food compliments with our Culinary team, and...

Virginia Beach
Reviewed 2 weeks ago via mobile

The hotel was very very clean. the staff was very nice. the food in the restaurants was excellent. will definitely stay here every time I am in this area. love this place so close to everything. I will definitely recommend this hotel to all my colleagues when traveling we must stay here awesome place.

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Helpful?
Thank Calvin S
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Calvin S, Thank you for taking the time to share your personal encounters and recommendation for future travelers interested in Central Pennsylvania's preferred lodging choice whether for business or pleasure in 2017. We strive to provide ultra-clean and comfortable accommodations, and warm and caring guest service, providing a great value for the price. Each and every visit we want...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Restaurant
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
The Eden Resort & Suites is 300 contemporary appointed guest rooms and suites nestled in the heart of Lancaster County. Centrally located to Amish attractions, outlet shopping and Dutch Wonderland, our Lancaster resort boasts two award-winning restaurants and cocktail lounge. Heated outdoor and indoor pools, fitness center and much more at the Eden Resort! ... more   less 

Additional Information about Eden Resort & Suites, BW Premier Collection

Address: 222 Eden Road, Lancaster, PA 17601-4216 (Formerly BEST WESTERN PREMIER Eden Resort & Suites)
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $174 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Eden Resort & Suites, BW Premier Collection 3.5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz and Hotels.com so you can book your Eden Resort & Suites, BW Premier Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Eden Resort And Suites
Best Western Premier Eden Hotel Lancaster
Best Western Lancaster
Best Western Eden Hotel
Lancaster Best Western
Hotel Style:
#1 Business Hotel in Lancaster
#1 Green Hotel in Lancaster
#1 Family Hotel in Lancaster
#2 Romantic Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from Eden Resort & Suites, BW Premier Collection staff and other travellers.
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Questions? Get answers from Eden Resort & Suites, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay on the first floor of a villa if you plan on getting sleep.”
 of 5 bubbles CourtneyFaucette, 22 Jan 2017 | Read review
“The villas are great for kids (near rec areas) and dogs.”
 of 5 bubbles KathiK717, 18 Jan 2017 | Read review
“Third floor overlooking the pool”
 of 5 bubbles Limulus49, 2 Jan 2017 | Read review
“Any room would be a delight.”
 of 5 bubbles Cinderellie, 2 Jan 2017 | Read review
“if you love pool ask for poolside room”
 of 5 bubbles REJIMONA, 31 Dec 2016 | Read review
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