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Eden Resort & Suites, BW Premier Collection

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Eden Resort & Suites, BW Premier Collection
Eden Resort & Suites, BW Premier Collection
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4,439 Reviews from our TripAdvisor Community

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There are newer reviews for Eden Resort & Suites, BW Premier Collection
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Showing 4,407: English reviews
NJ
Reviewed 28 February 2015 via mobile

We take midweek, overnight trips to Lancaster a couple times a year and usually stay at a comparable hotel nearby. We decided to give Eden a shot and we didn't regret it! Our suite was clean and the staff was friendly. I don't typically sleep well in hotels and I got a great night sleep because the bed was comfortable...

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1Thank RJMOM
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear RJMom, We are pleased to read you found the Best Western Premier Eden Resort and Suites ultra-clean and well maintained, as all of our Eden Resort Team focuses on cleanliness and freshness preparing for your arrival. We are thrilled you enjoyed our Serta sleep sets and had a great night's rest and pleasant dreams -- being very comfortable and...

New York City, New York
Reviewed 27 February 2015

We came to the Eden Resort for a surprise birthday weekend. Our check-in was prompt and efficient, even though the hotel was fairly busy. We booked a block of suite rooms on the third floor of the hotel, including one suite I believe was called the Adams Suite. The basic suites consisted on an entrance room featuring a couch/pull out...

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4Thank Bill D
Geneseo, United States
Reviewed 25 February 2015

We loved our stay at Best Western Premier in Lancaster, PA. We were treated like we were the most important people there. The rooms were clean, well decorated, and very comfortable! The people serving were wonderful and kind.

Review collected in partnership with Best Western
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Thank Nancy Y
Lagrange, Wyoming
Reviewed 25 February 2015

I never knew that businesses like this existed! The way they treat their guests and employees will leave you saying, "Is this place for real??" I never want to stay at any other hotel or resort again! And when I do they will be severely compared to this wonderful place. Now that I know this kind of thing is possible...

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3Thank Stephanie N
Wilmington, United States
Reviewed 25 February 2015

The Eden Resort just added more enjoyment to our winter blues get away. After the hectic holiday season and cold weather, each year we plan somewhere to recharge our batteries. What better way than to relax in a whirlpool and then soak in the sun on lounges around a heated pool. Our meals were delicious and food was plentiful. The...

Review collected in partnership with Best Western
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1Thank Marie S
Lancaster, Pennsylvania
Reviewed 25 February 2015

We had booked two room flat suite for one night to celebrate our 7 years of wedding anniversary and also my husband's new job. We seldom get away from our busy 2 and 4 year old children so this mini vacation was much anticipated. Let me start with saying that the hotel is beautiful and we were very impressed how...

Review collected in partnership with Best Western
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1Thank KristinaSz
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Kristina Sz, On behalf of my Colleagues at the Best Western Premier Eden Resort and Suites, I truly apologize for any inconvenience and delay you and your Husband encountered during your recent Anniversary Celebration weekend. We are committed to providing all of our guests with the very best in quality and service and creating special memories. I am very...

baltimore, United States
Reviewed 24 February 2015

Did not turn out to be the trip of rest and relaxation we hoped for. Felt too rushed, due to times for check in and out. The room was small we literally bumped into each other as we were getting dressed. I expected to be able to take a bath but the room only had a shower. My husband was...

Review collected in partnership with Best Western
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Helpful?
Thank James J
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear James J, I was disappointed to learn of your inconsistent experience during your recent visit at the Best Western Premier Eden Resort and Suites. I truly apologize for not exceeding your expectations. We always enjoy hearing from our guests during their stay and by letting us know we are happy to move your guest room, or work with you...

Somewhere, USA
Reviewed 24 February 2015

Due to snowy weather conditions, we needed an overnight stay. They accommodated us with only one day's advance notice for a Saturday night. Got a AAA discount! Got a three bed, two room suite. The front desk was very friendly and helpful. The room was clean and we had plenty of towels and pillows for my wife, son, mother-in-law, and...

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1Thank The_Common_Man
Feasterville, United States
Reviewed 24 February 2015

As mentioned previous, we use the site for annual Oscar Night PJ party. There are eight of us and one child. What an amazing hotel experience, from the overall building, check in, and the room itself. The suite we had was just beautiful, plenty of space, comfortable beds and very clean bathrooms. All personnel we encounter were efficient and friendly....

Review collected in partnership with Best Western
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Thank Lori P
Reviewed 23 February 2015

accommodations were extremely affordable for our large family of 7...that is unusual. Great 2 bedroom villa with full kitchen. If you stay in the winter months (villas only)...just know that the villas are separate from main hotel and there is no changing area for the pool

Review collected in partnership with Best Western
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Thank christinecX1270HV

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Restaurant
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
The Eden Resort & Suites is 300 contemporary appointed guest rooms and suites nestled in the heart of Lancaster County. Centrally located to Amish attractions, outlet shopping and Dutch Wonderland, our Lancaster resort boasts two award-winning restaurants and cocktail lounge. Heated outdoor and indoor pools, fitness center and much more at the Eden Resort! ... more   less 

Additional Information about Eden Resort & Suites, BW Premier Collection

Address: 222 Eden Road, Lancaster, PA 17601-4216 (Formerly BEST WESTERN PREMIER Eden Resort & Suites)
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $178 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Eden Resort & Suites, BW Premier Collection 3.5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Orbitz and Best Western so you can book your Eden Resort & Suites, BW Premier Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Eden Resort And Suites
Best Western Premier Eden Hotel Lancaster
Best Western Lancaster
Best Western Eden Hotel
Lancaster Best Western
Hotel Style:
#1 Green Hotel in Lancaster
#1 Business Hotel in Lancaster
#1 Family Hotel in Lancaster
#2 Best Value Hotel in Lancaster
#2 Romantic Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from Eden Resort & Suites, BW Premier Collection staff and other travellers.
57 questions
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Questions? Get answers from Eden Resort & Suites, BW Premier Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for adult's only for if you are alone or a couple”
 of 5 bubbles NJLady561, 26 Mar 2017 | Read review
“Premiere Suites, it's like staying in a condo”
 of 5 bubbles etrapper, 26 Mar 2017 | Read review
“Go to the Sunday brunch you won't be disappointed.”
 of 5 bubbles Dnnklly, 17 Mar 2017 | Read review
“Tip: Stay somewhere else. (the Holiday Inn and Suites in York is nice)”
 of 5 bubbles 120491, 13 Mar 2017 | Read review
“IF you are there for a while definitely book one of the condo's or a king executive.”
 of 5 bubbles Extrememover, 6 Mar 2017 | Read review
5 of 5