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Lancaster Marriott at Penn Square

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798 Reviews from our TripAdvisor Community

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Showing 777: English reviews
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Marlboro, New Jersey
Reviewed 2 days ago NEW

Good location in the city center, next to Convention Center and close to many restaurants and points of interest. Friendly staff. Nice, clean rooms; excellent amenities. We did not avail ourselves to the bar or restaurant, but they were crowded on weekend nights. Free parking at the adjoining garage. Free wi-fi on weekends.

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Helpful?
Thank IlyaBurlak
Maryland
Reviewed 1 week ago

The hotel itself was nice, and the staff was helpful and friendly. I was there for a conference, and very disappointed in the food. It was buffet, and the bread and rolls were very dry, the soup was not hot, and the food was just okay. At the cocktail event, the bartender was blowing his nose when I walked up,...

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Thank Beachy722Maryland
Reviewed 1 week ago via mobile

Very nice hotel and so convenient to Convention Center. No need to walk outside...just down the stairs. Nice staff and great rooms. Will stay there as often as in the area. On site restaurant has great cuisine and helpful employees.

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Thank Kathy H
Pennsylvania
Reviewed 1 week ago

Stayed overnight last night at this hotel and honestly I was not impressed, especially for how much they charge per night. We were in town for a volleyball tournament and arrived at the hotel around 5 pm. When I originally made this reservation over a month ago, I was told we would have a room with two double beds because...

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Thank OneChild
Michelle R, Manager at Lancaster Marriott at Penn Square, responded to this review

Dear OneChild, Thank you for taking a moment to review your recent stay at the Lancaster Marriott at Penn Square. Please accept my sincere apology for not being able to honor your request for a room with two double beds. While we make every effort to ensure our guests receive their preferred room type, unfortunately there are times when the...

Reviewed 1 week ago

Stayed 2 nights for tournament at local venue. Breakfast was awesome, Valet staff were friendly helpful and funny and rooms were clean, quite and nice. I have stayed other places in Lancaster and this is the only one you should consider.

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Thank John D
Reviewed 1 week ago

Checked in late, checked out early. We were impressed with the lobby & historic architectural details. Staff was wonderful & attentive. They aim for 5 star service, but go beyond that! One of the Best Marriott experiences we have had, and we are gold members, shooting for platinum. Manager on hand was effectively dealing with so many issues with kindness...

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Thank Mvsequity
Orlando, Florida
Reviewed 3 weeks ago

Great hotel. Comfortable bed, awesome staff, decent concierge lounge. One issue for me is that they removed the Jacuzzi and just have an indoor pool. I used to stay here because of the convenience and the Jacuzzi, but might think twice now that it has been removed. The restaurant and bar awesome and I had a great stay.

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1Thank Brad G
Reviewed 3 weeks ago

Nice place in center of town, no problems with hotel but their restaurant was lacking. We were there during the Christmas season. There was a tree lighting ceremony outside in the early evening so we decided to attend. Little did we know thAt the town fills up for this. We thought we would grab dinner after ceremony but all restaurants...

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Thank Diane Y
St. Petersburg, Florida
Reviewed 3 weeks ago

We had attended a Wedding held there and stayed overnight. The room was clean, bathroom had plenty towels, small refrigerator, coffer maker, and desk. Beautiful lobby, bar, restaurant, good food. staff friendly and easy check in and out. Good location to tour Lancaster. Enjoyed our stay.

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Thank Lois L
Reviewed 4 weeks ago via mobile

We stay at this hotel every year in February for a business convention. Our group is way over 500 and we have a gala on a Saturday as well. The food served at events is HORRIBLE every year, no fail. Considering that we're paying $90 a plate, we would get a good meal. Nope, the worst possible steak that was...

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Helpful?
Thank Elena P
Michelle R, Manager at Lancaster Marriott at Penn Square, responded to this review

Dear Elena P, Thank you for taking the time to share a review of your recent stay at our hotel. I sincerely apologize for any inconvenience you experienced and for not meeting your expectations with regards to your meal in our banquet department as well as speed of service in our Lounge. We are closely reviewing your concerns with the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of historic downtown Lancaster, the integrated Lancaster Marriott at Penn Square and Lancaster County Convention Center offers approachable grandeur and all the amenities discerning visitors expect. An exquisite combination of old and new architectural elements includes a 19th-Century Beaux Arts façade and breathtaking lobby with a city-block view down a magnificent interior street. All 299 luxurious guestrooms offer fantastic views, 37-inch LCD flat screen TVs, granite countertops, and deluxe pillow-top bedding. ... more   less 

Additional Information about Lancaster Marriott at Penn Square

Address: 25 S Queen St, Lancaster, PA 17603-3918
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $247 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lancaster Marriott at Penn Square 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Lancaster Marriott At Penn Square Hotel Lancaster
Hotel Style:
#6 Business Hotel in Lancaster
#9 Family Hotel in Lancaster
#10 Romantic Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from Lancaster Marriott at Penn Square staff and other travellers.
5 questions
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Washington DC, District of Columbia
5 months ago
Hampstead, Maryland
over a year ago
Apollo, Pennsylvania
over a year ago
Apollo, Pennsylvania
over a year ago

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Questions? Get answers from Lancaster Marriott at Penn Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beds are very comfortable”
 of 5 bubbles Mvsequity, 11 Mar 2017 | Read review
“don't stay in front rooms over street”
 of 5 bubbles loisl198, 27 Feb 2017 | Read review
“Ask for a room on the side of the hotel opposite to the outdoor terrace restaurant/night club across the street.”
 of 5 bubbles dzolin8, 13 Dec 2016 | Read review
“High floors are quieter and offer nicer views of Lancaster”
  • Floor burned / melted leaving sharp edges next to bed
 of 5 bubbles TheGoodandBad, 19 Nov 2016 | Read review
“Request a room overlooking the city. I had a corner room which had an outstanding view.”
 of 5 bubbles JohnF762, 1 Nov 2016 | Read review
5 of 5