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Lancaster Marriott at Penn Square

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Traveller (265)
Room & Suite (165)
Dining (20)
Overview
25 S Queen St, Lancaster, PA 17603-3918 See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star accommodation
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Reviews (943)
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Traveller rating
370
379
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33
20
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LanguageEnglish
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370
379
114
33
20
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All reviewsconvention centerself parkdepartment storecentral marketparking garageconcierge loungefront deskcorner roomheart of downtownper dayfarmers marketwithin walking distancebeautiful hotelhotel bardance competitionroom keyhot tub
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1 - 5 of 916 reviews
Reviewed 4 days ago via mobile

The building used to be Watt & Shand, a local department store. We checked in at 3 PM and were not able to get a room with a king bed, as we reserved. The desk clerk didn’t seem to be confident that a room with...More

Thank Alan304
Response from Josh N, Director of Sales at Lancaster Marriott at Penn SquareResponded yesterday

Thank you for the great rating, Alan! We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our prime location and attentive service, but we are disappointed to hear that we could have done more...More

Reviewed 1 week ago via mobile

We stayed over a weekend for 2 nights. The hotel location is excellent in the center of the city and within walking distance to many good restaurants. The hotel lobby is very big with lots of couches and sitting areas. Check-in was fairly quick and...More

Thank NewYorker03
Response from Josh N, Director of Sales at Lancaster Marriott at Penn SquareResponded 6 days ago

We appreciate you taking the time to share your feedback. It's unfortunate your time with us was anything less than ideal. We're disappointed our breakfast selections weren't on par with your standards and that you faced such difficulties with our amenities and services. We also...More

Reviewed 1 week ago

This hotel was perfectly located in an area with tons of shopping, eating, coffee shops, etc. They accommodated a special request of mine without hesitation. The ONLY negatives for me was that the only pool was indoors and the room could use some updating. That...More

Thank Joyce C
Response from Josh N, Director of Sales at Lancaster Marriott at Penn SquareResponded 6 days ago

Thank you for the 4/5 review, Joyce! It's excellent you enjoyed your time with us so much! We're delighted you appreciated our prime location. We care deeply about the happiness and satisfaction of our guests so we'll address your concerns regarding our quality of accommodations...More

Reviewed 1 week ago via mobile

Enjoyed my stay here, there’s a lot of neighboring construction going on so it’s a bit noisey, but I’d stay here again. The food at the restaurant was fine, but I recommend dining at the other nearby establishments.More

Thank SophisticatedPalate
Response from Josh N, Director of Sales at Lancaster Marriott at Penn SquareResponded 1 week ago

Thank you for sharing your thoughts with us, SophisticatedPalate. We appreciate the time you've taken to leave us your feedback. Hearing our guests' suggestions are extremely important to us. With that being said, we'll be sure to look into your concerns moving forward. We want...More

Reviewed 1 week ago via mobile

We had a 2 night stay at this Marriott. Hotel was very comfortable and easy access. Their grill food was excellent and service wonderful. Big shout out to Kim our server Friday night for 9 of us for a precelebration dinner for our sons wedding...More

Thank NellenNewJersey
Response from Josh N, Director of Sales at Lancaster Marriott at Penn SquareResponded 1 week ago

Thanks for the wonderful review, Nellen! It's excellent you had such a fantastic experience with us! We care deeply about the happiness and satisfaction of our guests and your praise for our team lets us know we're doing our job. Kim is a valued member...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$177 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Lancaster
#9 Family Hotel in Lancaster
#10 Romantic Hotel in Lancaster
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$177 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Lancaster
#9 Family Hotel in Lancaster
#10 Romantic Hotel in Lancaster
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (265)
Room & Suite (165)
Dining (20)
Pool & Beach (8)
Business Centre & Event Rooms (9)
Questions & Answers
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William C
9 May 2018|
AnswerShow all 2 answers
Response from wsobey | Reviewed this property |
Park in garage in back - have to pay. Or pay a lot more to valet
0
Votes
wandabyrd50
19 October 2016|
AnswerShow all 3 answers
Response from maestra66 | Reviewed this property |
No. It's not pet friendly.
0
Votes
TriziaC
2 September 2015|
AnswerShow all 9 answers
Response from Randall K | Reviewed this property |
No they do not. However, they do have a first class Spa - "Mandarin Rose".
0
Votes
Room Tips
"There is construction going on to one side, so I'd stay away from that. Our room was close to the corner..."
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"I would have liked firmer pillows. perhaps offer a variety?"
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"Great mattress and pillows. I slept very well!"
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"Ask for a room away from construction if noise bothers you. They are adding an addition to hotel."
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