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Lancaster Marriott at Penn Square

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Traveller (254)
Room & Suite (119)
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Overview
  • Excellent40%
  • Very good44%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“self park”(34 reviews)
“department store”(27 reviews)
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (901)
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353
366
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18
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LanguageEnglish
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353
366
109
30
18
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All reviewsconvention centerself parkdepartment storethe concierge loungecentral marketparking garagefront deskcorner roomheart of downtownper dayfarmers marketwithin walking distancebeautiful hotelrestaurants and shopshotel restauranthot tubroom key
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1 - 5 of 876 reviews
Reviewed 2 weeks ago via mobile

This hotel in the middle of downtown Lancaster is beautiful and has a great location, next to restaurants like the Press Room and shops. We love the brewery down the street and the Lancaster Farmer’s market, which is also close by. The hotel is big...More

Thank Diana C
Reviewed 3 weeks ago via mobile

We've stayed here for the last two years. The rooms are very clean and the beds are wonderful. Room service is efficient. The location is perfect for walking to area restaurants and attractions. Vallet is nice too.

Thank Nicki N
Reviewed 3 weeks ago via mobile

The room was clean and hotel location was great! However, the pool was cold & cloudy! There was no hot tub-even though they advertised that they had one. Another guest who has stayed here before showed us where the hot tub was! Apparently, it has...More

Thank Louise A
Response from Michelle R, Manager at Lancaster Marriott at Penn SquareResponded 3 weeks ago

Dear Louise A, Thank you for taking the time to complete a survey regarding your recent experience at our hotel. As we pride ourselves on delivering an outstanding experience, we have clearly fallen short of your expectations. Please accept our sincere apology for any inconvenience...More

Reviewed 4 weeks ago via mobile

As above. I booked the room because it had a pool pool was terrible!!!! Cold and dirty!!! Said whirlpool. NO hot tub!!! As above fortunately I found my awards number. Otherwise you have to pay for WiFi Beds comfy thoughMore

Thank wsobey
Response from Michelle R, Manager at Lancaster Marriott at Penn SquareResponded 3 weeks ago

Dear Wsobey, Thank you for taking the time to complete a survey regarding your recent experience at our hotel. As we pride ourselves on delivering an outstanding experience, we have clearly fallen short of your expectations. Please accept our sincere apology for any inconvenience or...More

Reviewed 4 weeks ago

We stayed here during a show at the convention center. The integration between hotel and convention center was wonderful -- so easy to go back to our room to drop off purchases or take a break. The hotel front desk staff was helpful in getting...More

Thank ConnecticutLocavore
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$175 - US$340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Lancaster
#9 Family Hotel in Lancaster
#10 Romantic Hotel in Lancaster
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$175 - US$340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Lancaster
#9 Family Hotel in Lancaster
#10 Romantic Hotel in Lancaster
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (254)
Room & Suite (119)
Dining (18)
Pool & Beach (7)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
wandabyrd50
19 October 2016|
AnswerShow all 3 answers
Response from maestra66 | Reviewed this property |
No. It's not pet friendly.
0
Votes
TriziaC
2 September 2015|
AnswerShow all 9 answers
Response from Randall K | Reviewed this property |
No they do not. However, they do have a first class Spa - "Mandarin Rose".
0
Votes
Guru9425
19 April 2015|
AnswerShow all 4 answers
Response from Catnip2 | Reviewed this property |
Outside of the building I am sure they can smoke. I am a non-smoker so unless I have to walk through the smoke, I really do not pay attention. Across the street is a fountain and I am sure in that open area would be fine... More
0
Votes
Room Tips
"Some construction happening; ask for a quiet place. Room 801 was excellent."
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"Choose a corner room with a view; you won't be disappointed."
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"Ask for west facing room on top floor for lovely sunset."
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"Try for a corner room overlooking the square"
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