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Hilton Garden Inn Lancaster

741 reviews
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Traveller (28)
Room & Suite (23)
Dining (7)
Overview
  • Excellent52%
  • Very good31%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“nice hotel”(32 reviews)
“great stay”(29 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Lancaster
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (741)Write a Review
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365
228
86
34
19
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All reviewsnice hotelgreat staysoccer tournamenteasy accessclean roomother hotelsbusiness centeroff the highwayfitness centerconvenient locationpool and hot tubcoffee makerwe've stayedwould definitely stay here againbreakfast buffetfirst flooramish country
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1 - 5 of 732 reviews
Reviewed 2 weeks ago

The rooms were comfortable, the Keruig in it was a nice bonus, and the staff was very accommodating. The bathroom was very small and tight, but find for a single occupant. The bar, restaurant, and other amenities were appreciated and convenient. The fitness room was...More

Review collected in partnership with Hilton Garden Inn
Thank kwagner_11
Response from Hilton Garden I... L, Guest Relations Manager at Hilton Garden Inn LancasterResponded 2 weeks ago

Thank you for taking the time to review your stay with us; we value our guests feedback and use your comments to allow us to serve you better in the future! We're happy to hear you enjoyed your stay and your guest room. We hope...More

Hotel's Favourite
Reviewed 1 November 2017

Due to a family medical emergency, I needed to be in Lancaster with no time to plan or book a room. Fortunately, I was able to secure a room, a little before check-in, at this Hilton Garden Inn as a walk-in. I stay here each...More

Review collected in partnership with Hilton Garden Inn
Thank hokiemelne
Response from Hilton Garden I... L, Guest Relations Manager at Hilton Garden Inn LancasterResponded 6 November 2017

We're so sorry to hear about the circumstances that brought you to Lancaster for this visit, but we're happy to know that we were able to help ease the stress of the situation and accommodate you during your stay. We appreciate your feedback; our team...More

Reviewed 3 weeks ago

King size beds are horrible they are like sleeping on plywood. Hotel staff at front desk during the daytime was very rude. Had a list of problems on my stay there. I feel very taken advantage of. The front desk people need to be trained...More

Review collected in partnership with Hilton Garden Inn
Thank I2477FIkristinab
Response from Hilton Garden I... L, Front Office Manager at Hilton Garden Inn LancasterResponded 3 weeks ago

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations....More

Reviewed 3 weeks ago

The hotel was very clean, staff were very friendly, but the quality of the food on the "all you can eat" breakfast bar for a fee was mediocre. I have had the same food at cheaper hotels on a complimentary breakfast bar.

Review collected in partnership with Hilton Garden Inn
Thank B8291PZjuliam
Reviewed 20 January 2018

I'm a long haul truck driver, and my truck broke down, sat at the dealership contemplating what to do, asked for a hotel in walking distance. The walk was short and I was greeted very nicely, had a room right away for me, all the...More

Review collected in partnership with Hilton Garden Inn
Thank N2954IApatrickh
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$146 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Lancaster
#9 Romantic Hotel in Lancaster
#12 Family Hotel in Lancaster
Room types
Non-Smoking Rooms
Details
Price range
US$146 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Lancaster
#9 Romantic Hotel in Lancaster
#12 Family Hotel in Lancaster
Room types
Non-Smoking Rooms
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Traveller (28)
Room & Suite (23)
Dining (7)
Pool & Beach (3)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
barbararA9386XB
28 May 2017|
AnswerShow all 4 answers
Response from Kabulkathy | Reviewed this property |
We always go to Carrabba's on Fruitville Pike. There is also a Chili's right near by.
0
Votes
L7456CRrichardb
25 October 2016|
Answer
Response from clantona | Reviewed this property |
To the best of my knowledge, No. I think they only allow service animals. take care Clanton
0
Votes
Michaela K
1 September 2016|
AnswerShow all 6 answers
Response from blueheninwv | Reviewed this property |
No, it's $9.99 additional.
0
Votes
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123
Room Tips
"Courtyard views are the quietest."
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"only 2 levels so 2nd level is quieter. but overall not a noisy place. room doors slamming shut is the biggest..."
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"Room 149 comfy King bed pull out couch and cot and we still had plenty of room frig micro nice bathroom"
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"If you plan to stay more than two nights with more than two people get a room that offers more space to move..."
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