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DoubleTree Resort by Hilton Hotel Lancaster

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DoubleTree Resort by Hilton Hotel Lancaster
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1,430 Reviews from our TripAdvisor Community

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Showing 1,417: English reviews
Allentown, United States
Level Contributor
4 reviews
3 hotel reviews
Reviewed 3 days ago NEW

This was our 2nd stay. We came last year around the same time to go to Dutch Wonderland. Friendly and helpful staff. We appreciated the upgrade we received because we have status with Hilton. The kids pool playground is lots of fun, but this year the water temperature could have been more inviting. Also, take note of the hours because... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Nancy S
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW via mobile

Hotel room was great, very clean, handicap accessible. The pool area was great, our son loved it. Only thing that was a bit discouraging was that the restaurant inside the hotel was a bit pricey, and didn't offer much variety. The elevator was a bit small, and there was only 1 elevator working since the other one was being repaired... More 

Helpful?
Thank Orielle T
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Orielle T, Thank you for sharing your experience and for choosing to stay with us. I apologize that we were repairing an elevator and could only have one running close to your room during your stay. I am happy that you enjoyed your stay otherwise, and especially enjoyed the indoor water playground. I hope you will return and visit with... More 

Woodland Park, United States
1 review
Reviewed 5 days ago NEW

Great accommodations! The Thanksgiving Buffet was spectacular! We came for the second Thanksgiving in a row. There is lots to do in Lancaster Thanksgiving weekend, including Sight and Sound Theater and the Local Lancaster Theater and the Annual Tree Lighting in Center of old Lancaster. Wonderful trip!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 782idas
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

782idas, Thank you for sharing your great experience, and for choosing to stay with us over Thanksgiving. I am happy that you enjoyed the Thanksgiving Feast again! We hope you will return and visit with us again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations More 

New York City, New York
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 6 days ago NEW via mobile

Love this hotel, great for families and children. Beautiful hotel with a great indoor pool similar to a small water park. Breakfast is plentiful and very good. They even offer a great thanksgiving smorgasbord. Try it you won't be sorry!

Helpful?
Thank aristoninsurance
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

aristoninsurance, Thank you for sharing your great experience, and for choosing to have our Thanksgiving Reunion with us! I am happy that you enjoyed everything our property had to offer, and look forward to seeing your family again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations More 

Philadelphia, Pennsylvania
2 reviews
Reviewed 1 week ago

Our stay was quite comfortable. The staff was very friendly. We enjoyed the pool. My littlest child (age 4) normally bypasses pools in hotels, but enjoyed this one. We could not get her out. We will definitely come again!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Keesha P
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Keesha P, Thank you for sharing your great experience, and that you chose to stay with us for your family getaway! I am happy that your family had a great time at our indoor water playground, and we look forward to seeing you again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations More 

Churchville, Virginia
1 review
Reviewed 2 weeks ago

Great stay I would recommend Great service Clean Good food It's a great family place and start or continue great memories When you go make sure to stay more than one night two nights minimum to enjoy the stay

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 905patd
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

905patd, Thank you for sharing your great experience, and for choosing to stay with us. I am happy that you enjoyed your stay, and that your family was able to create some great memories! We look forward to seeing you and your family again soon, and for the opportunity to create more great experiences! Emily Drennen :: Edrennen@willowval.com :: Guest... More 

Flanders, United States
2 reviews
Reviewed 2 weeks ago

Would definitely recommend this hotel, especially for someone wanting to be near but not in the middle of the tourist areas. Nice atmosphere and a very attractive hotel. Beautiful grounds. Indoor pools. Lots of recreation onsite. Nice for year round visits.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Nancy I
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Nancy I, Thank you for sharing our great experience, and for choosing to stay with us. I am happy that you enjoyed everything our property had to offer, and look forward to seeing you again on your future travels to Lancaster! Emily Drennen :: Edrennen@willowval.com :: Guest Relations More 

Manchester Township, New Jersey, USA
Level Contributor
71 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 weeks ago

The resort was very nice. My grandkids loved the pool area. Room was clean and quiet. The one drawback was a crowded parking lot at night due to functions in their ballroom. HD the buffet breakfast and it was quite satisfactory.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Frank M
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Frank M, Thank you for sharing your experience, and for choosing to stay with us. I am happy we could pleasantly surprise you with a great experience! I apologize that there was limited parking during an event held on property, and will work with our Director of Sales to see how we can improve parking options during large events. I... More 

Manns Choice, Pennsylvania
Level Contributor
3 reviews
Reviewed 2 weeks ago via mobile

We had a family reunion here this weekend. The kids enjoyed the wonderful two pools for endless hours while the adults played games at the tables by the pool. I really appreciated the pool hours being long enough to get our money worth. The breakfast was outstanding. The palm court is so gorgeous after all these years. We had our... More 

Helpful?
Thank 52dawnr
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

52dawnr, Thank you for sharing your great experience, and for choosing to have your family reunion with us this weekend! I am so happy to hear that your family had a wonderful time creating lasting memories, and that you were able to re-live some special moments from your wedding as well! We are very excited for our room renovations as... More 

Lancaster, United States
1 review
Reviewed 2 weeks ago

Very nice hotel, attended a weekend conference and enjoyed our stay. We ate in the Bar one evening and food good, along with the service. Breakfast buffet very nice. Room was okay, could have been cleaner. Hotel décor nice and decorated for the fall season.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Corinne M
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Corinne M, Thank you for sharing your experience, and for choosing to stay with us. I am happy that you enjoyed your stay, while attending a conference! We take cleanliness very seriously, and I will make sure our housekeeping manager is made aware that your room could have been cleaner as we are always looking for learning opportunities to be... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Whether business or pleasure brings you to the heart of Pennsylvania Dutch Country, our friendly service and host of on-site amenities promise a productive yet relaxing stay. The DoubleTree Resort by Hilton is proud to offer a host of amenities including a golf course, indoor and outdoor pools, indoor water playground, two restaurants, state-of-the-art fitness center and much more. From the warm DoubleTree chocolate chip and walnut cookie that greets you at check-in, to the moment we say good-bye, the welcome never ends at Lancaster County's premier hotel, conference center and family resort. ... more   less 

Additional Information about DoubleTree Resort by Hilton Hotel Lancaster

Address: 2400 Willow Street Pike, Lancaster, PA 17602-4849 (Formerly Willow Valley Inn & Suites)
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $171 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Resort by Hilton Hotel Lancaster 3.5*
Number of rooms: 185
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Priceline, Odigeo and Jetsetter so you can book your DoubleTree Resort by Hilton Hotel Lancaster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Resort By Hilton, Lancaster Hotel Lancaster
Hotel Style:
#2 Business Hotel in Lancaster
#6 Family Hotel in Lancaster
#14 Romantic Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Resort by Hilton Hotel Lancaster staff and other travellers.
16 questions
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McMurray, Pennsylvania
6 months ago
8 months ago
over a year ago

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Questions? Get answers from DoubleTree Resort by Hilton Hotel Lancaster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“With kids we opted for a family suite for extra room and a place for the parents to hang when the kids go to bed!”
 of 5 bubbles 164timl, 7 Sep 2016 | Read review
“Had a suite with a pull out couch and it was pretty good size. Enough room for 4 adults and 1 child.”
 of 5 bubbles bluealero, 7 Sep 2016 | Read review
“Get room facing outside.”
 of 5 bubbles thomaspY5734QY, 28 Jul 2016 | Read review
“Try and get an outside facing room”
 of 5 bubbles atldive, 23 Jul 2016 | Read review
“Make sure your room faces to the outside. Some rooms face into an inner courtyard which could be noisy in case of an event.”
 of 5 bubbles K8TF, 21 Jul 2016 | Read review
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