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DoubleTree Resort by Hilton Hotel Lancaster

1,728 reviews
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Traveller (189)
Room & Suite (50)
Pool & Beach (32)
Overview
  • Excellent56%
  • Very good27%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“double tree”(108 reviews)
“willow valley”(100 reviews)
“water playground”(56 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from DoubleTree Resort by Hilton Hotel Lancaster
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,728)Write a Review
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462
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All reviewsdouble treewillow valleywater playgroundcookiesthe palm courthole golf coursepool areadutch wonderlandindoor waterparkbreakfast buffetgreat for kidswhirlpool tubbeautiful hotelwedding receptionrooms were cleanupon checkhotel restaurant
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11 - 15 of 1,714 reviews
Reviewed 3 weeks ago

The Doubletree resort is a nice hotel in Lancaster, near a golf course, with nearby shopping and eating. I was there for a convention within the hotel. The staff is excellent and friendly, the hotel is very nice, clean, and it is a nice place...More

Review collected in partnership with DoubleTree by Hilton
Thank S1866ZUlees
Response from DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel LancasterResponded 3 weeks ago

S1866ZUlees, Thank you for sharing your experience, and for choosing to stay with us during your convention. We are happy you enjoyed your stay, and hope you will return and visit with us again soon. Emily Drennen :: edrennen@willowval.com :: Guest Relations

Reviewed 3 weeks ago

Great stay. I was happy with the service and for the extra cookie when I asked, upon returning from my outing. Staff remembered me from my last visit so cudo's to the front desk staff. My room was very clean. The toilet was slightly loose...More

Review collected in partnership with DoubleTree by Hilton
Thank kaycX2340CP
Response from DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel LancasterResponded 3 weeks ago

kaycX2340CP, Thank you for sharing your experience, and for choosing to stay with us again. We are happy you enjoyed your stay, and will make sure to use your feedback to make improvements to our property. Thank you for providing feedback we can learn from...More

Reviewed 3 weeks ago

This was a business trip, but I would definitely return with my family. ALL of the staff were friendly and very accommodating, including restaurant, front desk, and housekeeping. The pick up and drop off at AmTrak made the trip even easier.More

Review collected in partnership with DoubleTree by Hilton
Thank 73leslief
Response from DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel LancasterResponded 3 weeks ago

73leslief, Thank you for sharing your great experience, and for choosing to stay with us. We are happy you enjoyed your stay, and that we were able to make your business trip easier by providing a shuttle to and from Amtrak. We look forward to...More

Reviewed 4 weeks ago

The rooms was dirty and the hot tub was nasty. The walls and carpet was dirty. The door on the right side didn't lock. The outside grounds have mice running around. It was my wife birthday and she was very disappointed.More

Review collected in partnership with DoubleTree by Hilton
Thank Dominic H
Response from DoubleTreeLancaster, General Manager at DoubleTree Resort by Hilton Hotel LancasterResponded 4 weeks ago

Dominic H, Thank you for taking the time to share your experience about your recent stay at our hotel. I sincerely appreciate your feedback and am are very sorry we did not exceed your expectations. I do take guest safety and security very seriously so...More

Reviewed 4 weeks ago

Just returned from a fabulous time at Doubletree Lancaster. Everyone from the front desk to the restaurant was helpful and welcoming, especially Thu and Tammy at the front desk and Kate in the restaurant! Responses to requests were prompt! The rooms are nice and the...More

Review collected in partnership with DoubleTree by Hilton
Thank Kathryn W
Response from DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel LancasterResponded 4 weeks ago

Kathryn W, Thank you for sharing your superb experience at Lancaster DoubleTree! We are happy you enjoyed your stay, and especially enjoyed the cookies at check in! We will make sure to pass your kind words onto Thu, Tammy, and Kate, and we hope you...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Shuttle Bus Service
Concierge
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Golf Course
Heated pool
Indoor pool
Details
Price range
US$136 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Lancaster
#6 Family Hotel in Lancaster
#14 Romantic Hotel in Lancaster
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$136 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Lancaster
#6 Family Hotel in Lancaster
#14 Romantic Hotel in Lancaster
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (189)
Room & Suite (50)
Pool & Beach (32)
Dining (9)
Business Centre & Event Rooms (10)
Family and Play Areas (2)
Questions & Answers
Ask a question
kpeterson1716
15 October 2017|
AnswerShow all 6 answers
Response from DoubleTreeLancaster | Property representative |
At check in, a hold will be placed on your credit card for the total amount of your stay plus $25.00 per night for incidentals. If you have any questions please call us directly at 717-464-2711.
0
Votes
Staiebomb
4 October 2017|
AnswerShow all 6 answers
Response from DoubleTreeLancaster | Property representative |
Winter Hours: August 27th Through Memorial Day Monday-Thursday 9AM-12PM & 4PM-9PM *Blue Slide Open 4PM-9PM Friday 9AM-9PM *Blue Slide Open 4pm-9pm Saturday 9AM-9PM *Blue Slide hours same as water playground... More
0
Votes
Misch1970
26 July 2017|
AnswerShow all 7 answers
Response from DoubleTreeLancaster | Property representative |
Our Family room, which has 2 Queens with a Sofa Pull Out accommodates up to 6 guests. It is one large room without a separation. It is around 377 square feet. We hope this helps!
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Room Tips
"Rooms on atrium loud due to construction. Rooms by the pool are very loud. Kids running through the halls..."
Read review
"All rooms are fine!"
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"Not sure because my room was dirty."
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"Ask for a room that faces the golf course."
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