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This was a one night stay...and thank goodness for that because we would’ve packed up and went elsewhere to stay if it wasn’t. The pool is deceiving and in front of the hotel right on Rt 30 and very small. Front desk attendant was nasty...More
Motel located on route 30, offers comfortable beds and simple but clean rooms. No pet fees charged. Not an original Red Roof, used to be a Travelodge before. Free WiFi but look under ‘Travelodge’ and sign in with password they give you. Conveniently located. Pool...More
I chose Red Roof Inn at Strasburg since it was within walking distance of the American Music Theater. Even though they were in the middle of their transition from Travelodge to Red Roof, I was not inconvenienced in any way. They were polite, and could...More
Our room was great!!!!! Chad Wolf is the BEST hotel staff members that is at this hotel!!!!!! He is by far the best guy that anyone could ask for!!!! He deserves a raise and a manager's position!!! I really love him. I feel like he...More
2 Thank chatterbox1384
Response from Jim H, Manager at Red Roof Inn Lancaster - StrasburgResponded 14 February 2018
Dear Our Valued Guest
We would like to thank you for taking the time to post review of your stay, we are glad to hear from
our guests, your evaluation help us to improve our service and keep our guest always happy.
Thank you for...More
My husband is handicapped in a wheelchair so we asked for a handicapped friendly room. The bathroom was huge and had grab bars but that is about as friendly as it got. The bed was on a frame low to the floor so having to...More
1 Thank bern2gold
Response from Jim H, Manager at Red Roof Inn Lancaster - StrasburgResponded 11 February 2018
Thank you for choosing our Red Roof, we sincerely apologize that unacceptable situation happen, despite of our hard job to keep our service at the highest standard with promise to continue improving our services.
Once again, we are sorry that situation happened and...More
Response from lifesalongsong | Reviewed this property |
Think it depends on how you made your reservation - if you made it through on online service, you would cancel through them or call the red roof directly. Please do keep in mind i only reviewed the one red roof inn... More
Think it depends on how you made your reservation - if you made it through on online service, you would cancel through them or call the red roof directly. Please do keep in mind i only reviewed the one red roof inn - hopefully this is not the case with all of them!