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Red Roof Inn Lancaster - Strasburg

226 reviews
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Traveller (61)
Room & Suite (55)
Dining (2)
Overview
  • Excellent17%
  • Very good14%
  • Average15%
  • Poor20%
  • Terrible34%
3 Jan 2018
“Really not that handicapped friendly”
4 Sep 2017
“Just barely decent , better choices in the area”
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Multilingual Staff
Pets Allowed
2.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (226)Write a Review
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1 - 5 of 225 reviews
Reviewed 3 weeks ago

Our room was great!!!!! Chad Wolf is the BEST hotel staff members that is at this hotel!!!!!! He is by far the best guy that anyone could ask for!!!! He deserves a raise and a manager's position!!! I really love him. I feel like he...More

Thank chatterbox1384
Response from Jim H, Manager at Red Roof Inn Lancaster - StrasburgResponded 6 days ago

Dear Our Valued Guest We would like to thank you for taking the time to post review of your stay, we are glad to hear from our guests, your evaluation help us to improve our service and keep our guest always happy. Thank you for...More

Reviewed 3 January 2018

My husband is handicapped in a wheelchair so we asked for a handicapped friendly room. The bathroom was huge and had grab bars but that is about as friendly as it got. The bed was on a frame low to the floor so having to...More

Thank bern2gold
Response from Jim H, Manager at Red Roof Inn Lancaster - StrasburgResponded 1 week ago

Dear Guest Thank you for choosing our Red Roof, we sincerely apologize that unacceptable situation happen, despite of our hard job to keep our service at the highest standard with promise to continue improving our services. Once again, we are sorry that situation happened and...More

Reviewed 18 December 2017

When entering the room, the heat was off. Was only 19 degrees outside. Took 2 hours to heat the room. Room was filthy. Walls were dirty and re holes had been. We reported the cockroach we found crawling on my sister's suitcase to the front...More

1  Thank Galewind1
Response from Jim H, Manager at Red Roof Inn Lancaster - StrasburgResponded 1 week ago

Dear Our Valued Guest Thank you for choosing our Red Roof, we sincerely apologize that unacceptable situation happen, despite of our hard job to keep our service at the highest standard with promise to continue improving our services. Once again, we are sorry that situation...More

Reviewed 15 October 2017 via mobile

We frequent Lancaster. Was in town for baby shower & birthday party and didn't want to drive home after a long day. Selected this hotel on Booking.com via Trip Advisor. Booked because of the price. Should have read the reviews (like I always do). I...More

Thank Pip1128
Reviewed 5 September 2017 via mobile

Just barely decent , better choices in the area... TV remote didn't work properly, AC was poor couldn't control the temperature or the fan, Convenient location, reasonably clean, bed was stiff ..best thing is it's pet friendlyMore

Thank JJFlash7
Response from Jim H, Manager at Red Roof Inn Lancaster - StrasburgResponded 1 week ago

Dear Our Valued Guest Thank you for choosing our Red Roof, we sincerely apologize that unacceptable situation happen, despite of our hard job to keep our service at the highest standard with promise to continue improving our services. Once again, we are sorry that situation...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Hotel Amenities
Free Parking
Business Centre with Internet Access
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
US$53 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$53 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (61)
Room & Suite (55)
Dining (2)
Pool & Beach (1)
Questions & Answers
Ask a question
ajohnson9199
4 August 2016|
AnswerShow all 2 answers
Response from lifesalongsong | Reviewed this property |
Think it depends on how you made your reservation - if you made it through on online service, you would cancel through them or call the red roof directly. Please do keep in mind i only reviewed the one red roof inn... More
0
Votes
Denise K
6 October 2014|
AnswerShow all 8 answers
Response from Dave G | Property representative |
Sorry, unfortunately not at this time.
0
Votes
Room Tips
"Prices are great!!!!"
Read review
"better choices in the area"
Read review
"Run away quickly to a different hotel!"
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"Do NOT choose a room at this hotel! Stay away!"
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