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Comfort Inn Lancaster - Rockvale Outlets

Booking.comUS$84*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Comfort Inn Lancaster - Rockvale Outlets
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418 Reviews from our TripAdvisor Community

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Jackson, New Jersey
Reviewed 2 days ago NEW

If you're looking for a clean, comfortable, reasonably priced place to stay, this is it! Plus they give you FREE breakfast and it's a real breakfast. Not just danish and coffee...eggs, sausage, bacon, etc., etc. Comfortable bed, plenty of pillows (two soft and two firm), free wifi, coffee pot and refrigerator in room, hair dryer. A superb value!!!

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Helpful?
Thank Nancy O
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thank you for your evaluation our hotel and the perfect score. Your feedback is valuable and we sincerely appreciate that you have taken the time to share your thoughts with us. Our goal is to exceed the expectations of our guests and we hope to have the opportunity to do so again!

Pepperell, Massachusetts
HOTEL’S FAVOURITE REVIEW
Reviewed 22 March 2017 via mobile

The staff especially Alecia were so friendly and helpful. We stayed two nights and will return again. Hotel is clean. Staff are friendly and they greet you and help guide you to local restaurants. I cannot say enough about the cleanliness, the comfort and location of this hotel. It is close to all great restaurants and or fast food if...

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Helpful?
1Thank Sherry M
About Hotel's Favourite Review
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thanks for your "Amazing" detailed review of your recent experience. We appreciate your feedback, and we're glad that you enjoyed your stay with us. We look forward to seeing you again!

Brooklyn, New York
Reviewed 2 days ago NEWvia mobile

Clean, super comfy beds, very friendly staff, average breakfast you find everywhere, great location, loud ac only negative, easy parking, Chick Filet across the street big plus, great prices especially on weekends.

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Helpful?
Thank Joe412
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thank you for taking the time to share your stay with us. We are certainly happy to hear you enjoyed your stay and hope you return again soon!

Reviewed 3 days ago NEW

My father and I stayed here 2 nights for our trip to Amish country and overall we were satified with our stay. Some of the positives of the hotel include the overall cleanliness, the room (especially the beds, very comfortable) and the location to restaurants, shops, and the Amish countryside. Some areas of improvement would be the breakfast that is...

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Helpful?
1Thank Brant T
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thanks for your detailed review of your recent experience at the Comfort Inn, Rockvale. We appreciate your feedback, and we're glad that you enjoyed your stay with us. We hope to have the opportunity to serve you again soon.

Hammonton, New Jersey
Reviewed 6 days ago NEW

We had no a pleasant stay here. The place was clean and the people were warm and friendly. We had an issue with our towels and the front desk took care of it with out and problems. The only compliant would be the dining area for breakfast was a bit too small and crowded. Other then that it was perfect.

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Helpful?
Thank thebrinings
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

Washington DC, District of Columbia
Reviewed 1 week ago

My sister-in-law and I meet here twice a year for a shopping and visiting trip. This hotel has been great for us and it was always our first choice. We've stayed here at least 25+ times in the past 15 years. The hotel is always clean, the employees are very nice, friendly and accommodating -- if an early check in...

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Helpful?
Thank CennaLee
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Wow! Thank you for a perfect score, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service exceeded your expectations. We look forward to welcoming you back in the near future.

Philadelphia, Pennsylvania
Reviewed 1 week ago via mobile

My family and I stay at the Rockvale Comfort Inn each time we visit Lancaster. The front desk is always friendly and accommodating. The beds and pillows are so soft, you never want to get out the bed. The bathroom was fully supplied and clean. The room would have been perfect if it wasn"t for the 4 silver fish bugs...

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Helpful?
Thank kimddavis1
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why it's truly rewarding when a guest recognizes our efforts, and takes the time to say thank you. We appreciate your recognition of our housekeeping staff as they...

Reviewed 2 weeks ago

This hotel is in a fantastic location right in the middle of the Rockvale Outlets and right down the road from Tanager Outlets. It is right across the street from the American Music Theater. The staff was super friendly; however, the bed was not comfortable at all! The breakfast was ok (it was buffet with cereal, eggs, bacon, waffles, juice...

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Helpful?
Thank Beachbum2003
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thank you for taking the time to submit this Trip Advisor survey, we certainly value your feedback. So happy to hear you were able to enjoy the comforts of your room and the location of the Comfort Inn, Rockvale. We hope to have you as our guest in the near future!

Reviewed 2 weeks ago

Stayed here on business for a week in March. The rooms are clean, the beds were great! Proximity to downtown is also an easy ride. Glad we up and left early each morning as they were replacing carpet above us and began at 8am or earlier each morning. There is a small closet , one luggage rack and two tiny...

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Helpful?
Thank Gretchen A
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thanks for your detailed review of your recent experience at the Comfort Inn, Rockvale. We appreciate your feedback, and we're glad that you enjoyed your stay with us. We hope to have the opportunity to serve you again soon.

Chambersburg, Pennsylvania
Reviewed 2 weeks ago via mobile

I have never been treated like crap before at any hotel me and my wife are at this hotel right now and we just had breakfast at the hotel and the worer Diane was taking care of this area when we first came in I asked her a question and she acted like she did not hear me .so after...

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Helpful?
1Thank Big D

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
  • Multilingual Staff
Official Description (provided by the hotel)
We are the closet Comfort Inn to the Greenfield Corp. We are the only hotel in the county where you can score amazing bargains and treat your taste buds without ever starting the car. The hotel is situated amidst one of the largest shopping outlets in the country. Take a walk, or ride the complimentary shuttle through Rockvale Outlets 90 factory direct stores and six restaurants. Tanger Outlets is just one mile away and Kitchen Kettle s country shops, quaint antique stores and numerous farmers markets are nearby. To get a real taste of Lancaster County, save room to sample the legendary PA Dutch cuisine. Whoopee pies, chicken pot pie, chow chow and shoofly pies are only the beginning. Holiday Inn Express Lancaster is surrounded by all of the best PA Dutch restaurants including Good N Plenty, Hershey Farm, Miller s Smorgasbord, Plain & Fancy Farms and Bird In Hand Restaurant. The hotel is just minutes away from a wide array of attractions including Sight & Sound Theatres, American Music Theatre featuring top named acts, Strasburg Railroad and Dutch Wonderland Amusement Park. Hershey Park and Chocolate World, Kreider s Farm and the Pennsylvania Renaissance Faire weekends Aug. through Oct. are a 30 minute drive. We offer a convenient location, comfortable accommodations and just the right mix of services, all at very affordable rates. ... more   less 

Additional Information about Comfort Inn Lancaster - Rockvale Outlets

Address: 24 S Willowdale Dr, Lancaster, PA 17602-1470 (Formerly Holiday Inn Express Lancaster - Rockvale Outlets)
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $127 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Lancaster - Rockvale Outlets 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn
Hotel Style:
#13 Family Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Lancaster - Rockvale Outlets staff and other travellers.
4 questions
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Newport, Rhode Island
6 months ago
Beverly, New Jersey
8 months ago
7 months ago

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Questions? Get answers from Comfort Inn Lancaster - Rockvale Outlets staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the first floor only because the 2nd floor was having carpeting replaced, but it was just fine.”
NancyO233, 26 Apr 2017 | Read review
“If you have anyone with mobility issues, i.e. elderly make sure to ask for a room near the elevator if on second floor. There is only one.”
0brantt, 25 Apr 2017 | Read review
“for summer travel, poolside rooms would be a plus so that guests can be at the pool in seconds.”
CennaLee, 17 Apr 2017 | Read review
“My husband uses a cane, so we always request room #214, near the elevator.”
mcbook11, 7 Apr 2017 | Read review
“It's likely all rooms are just fine. We stayed on the first floor.”
552lawrencel, 12 Feb 2017 | Read review
5 of 5
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US$84* /night
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Prices are for 1 room, 2 adults
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