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Comfort Inn Lancaster - Rockvale Outlets

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Comfort Inn Lancaster - Rockvale Outlets
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417 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Lancaster - Rockvale Outlets
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Showing 410: English reviews
Broomall, Pennsylvania
Reviewed 2 weeks ago

My husband and I stayed here to attend a show at the American Music Theater. Had never been before, just reserved on-line due to closeness of Theater. Hotel is nicely decorated and exceptionally clean. Rooms are large and immaculate. But the best thing I can say about this Comfort Inn, is that the employees appear to WANT to be working...

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Helpful?
Thank mcbook11
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service exceeded your expectations. We look forward to welcoming you back in the near future.

New York City, New York
Reviewed 20 March 2017

I spent 3 nights at the hotel. All the staff members I interacted with were friendly & professional. The room was a good size, clean and the bed very comfortable. There's plenty of parking available. The location was perfect for the places I wanted to visit, with lots of choices close by for places to eat. It was nice to...

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1Thank julianne199
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

We are so happy to hear of your wonderful experience while staying with us and hope you return soon so you may have more time to enjoy our location and many amenities!

Willow Grove, Pennsylvania
Reviewed 21 February 2017

We visited Lancaster for a concert at the American Music Theater which is located just across the street from the hotel. The location is fantastic for there were many places to eat and outlets with in walking distance. Staff was very friendly and the room was clean. I would recommend staying there.

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1Thank pabronco7
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thank you so much for recognizing our efforts! We truly do try to personalize our service whenever possible. It is gratifying to know how much that you enjoyed your visit.

New Jersey
Reviewed 20 February 2017 via mobile

We stayed for one night in a second floor room. It looked newly renovated. The room was large with 2 beds, a desk and chair, a microwave and a cold refrigerator. We had no complaints. The breakfast was adequate and I liked that they assigned a staff member who refilled items and wiped off tables during the busy breakfast hours....

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1Thank binkyboy
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thank you for taking the time to submit this Trip Advisor survey, we certainly value your feedback. So happy to hear you were able to enjoy the comforts of your room and the location of the Comfort Inn, Rockvale. We hope to have you as our guest in the near future!

Greeneville, Tennessee
Reviewed 12 February 2017

Just got home after spending 4 days at this hotel. If you like shopping and a central location for all things to see, this is a great place to stay. Price is right, location was perfect for us. The room was clean and sufficient, and the breakfast was great.

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Thank Lawrence L
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thank you for your kind words. Our location is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Lancaster and a very strategic location that brings our guests just a few minutes away from must-see attractions such as Sight and Sound Theater, American Music...

Woodbridge, Virginia
Reviewed 10 February 2017 via mobile

Stayed at the Comfort Inn in Lancaster next to Rockvale outlets. Check in was hassle free and the lady at the counter was friendly. Infact all members of the hotel staff were friendly. The hotel is literally next to Rockvale outlets. The shops are basically in your "backyard." A couple minutes walk and you are at the stores. Also there...

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1Thank Ade R
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thank you for sharing your feedback from your recent experience. We are thrilled that you enjoyed your stay and we look forward to welcoming you back very soon!

Reviewed 18 January 2017

In response to a Nov 6, 2016, review mentioning no curtains, we, too, wanted a heavier shade or drapes that closed, as our shade was barely opaque, and we were on the first floor. Imagine my chagrin in the morning when I mentioned this to the manager, and was shown the room darkening shade which I had neglected to look...

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Thank Adrienne O
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

It brings me a lot of pride and joy to hear that you're an avid fan of our hotel. We appreciate your business, your loyalty and your trust. Don't hesitate to call us if there's anything we can help you with for your next trip.

Brooklyn, NY
Reviewed 4 January 2017

We had stayed here once before when it was a Holiday Inn. You would think being so close to Lincoln Highway, that it would be noisy. Absolutely not!! It was very quiet and peaceful. You wouldnt know that there was a business highway close by. The room was wonderful. The king size bed was amazing!! Plenty of Pillows. Everything was...

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Thank sunsetpark815
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

We appreciate your positive feedback about our hotel. We take pride in catering to our guests' needs the best way we can. We hope to see you again soon!

Tel Aviv, Israel
Reviewed 17 December 2016

excellent for a motel. location: can't be better as is located in the midlle of rockvale outet. nice and well kept clean motel. even breakfast is served any morning. it was the best choice for our purpose, which was visiting the amish area and shopping.

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Thank kim m
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

We are delighted to hear you enjoyed our hotel. Our location is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Lancaster and a very strategic location that brings our guests just a few minutes away from must-see attractions such as Sight and Sound...

Clinton, Maryland
Reviewed 7 December 2016 via mobile

My wife and I love going to Lancaster. We have stayed at different hotels but thought why not stay where everything is. We found Comfort Inn at the Rockvale Outlets and it was a great hotel. All the hotels in the area were pricier and we saw this one was $104, and so we booked. The hotel has ample parking,...

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1Thank Dave_Naug12
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thank you for taking the time to submit this Trip Advisor survey, we certainly value your feedback. So happy to hear you were able to enjoy the comforts of your room and the location. We hope to have you as our guest in the near future!

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
  • Multilingual Staff
Official Description (provided by the hotel)
We are the closet Comfort Inn to the Greenfield Corp. We are the only hotel in the county where you can score amazing bargains and treat your taste buds without ever starting the car. The hotel is situated amidst one of the largest shopping outlets in the country. Take a walk, or ride the complimentary shuttle through Rockvale Outlets 90 factory direct stores and six restaurants. Tanger Outlets is just one mile away and Kitchen Kettle s country shops, quaint antique stores and numerous farmers markets are nearby. To get a real taste of Lancaster County, save room to sample the legendary PA Dutch cuisine. Whoopee pies, chicken pot pie, chow chow and shoofly pies are only the beginning. Holiday Inn Express Lancaster is surrounded by all of the best PA Dutch restaurants including Good N Plenty, Hershey Farm, Miller s Smorgasbord, Plain & Fancy Farms and Bird In Hand Restaurant. The hotel is just minutes away from a wide array of attractions including Sight & Sound Theatres, American Music Theatre featuring top named acts, Strasburg Railroad and Dutch Wonderland Amusement Park. Hershey Park and Chocolate World, Kreider s Farm and the Pennsylvania Renaissance Faire weekends Aug. through Oct. are a 30 minute drive. We offer a convenient location, comfortable accommodations and just the right mix of services, all at very affordable rates. ... more   less 

Additional Information about Comfort Inn Lancaster - Rockvale Outlets

Address: 24 S Willowdale Dr, Lancaster, PA 17602-1470 (Formerly Holiday Inn Express Lancaster - Rockvale Outlets)
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $127 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Lancaster - Rockvale Outlets 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn
Hotel Style:
#13 Family Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Lancaster - Rockvale Outlets staff and other travellers.
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Newport, Rhode Island
5 months ago
Beverly, New Jersey
8 months ago
7 months ago

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Questions? Get answers from Comfort Inn Lancaster - Rockvale Outlets staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have anyone with mobility issues, i.e. elderly make sure to ask for a room near the elevator if on second floor. There is only one.”
0brantt, 25 Apr 2017 | Read review
“for summer travel, poolside rooms would be a plus so that guests can be at the pool in seconds.”
CennaLee, 17 Apr 2017 | Read review
“My husband uses a cane, so we always request room #214, near the elevator.”
mcbook11, 7 Apr 2017 | Read review
“It's likely all rooms are just fine. We stayed on the first floor.”
552lawrencel, 12 Feb 2017 | Read review
“Bring a watch to know what time it is when eating breakfast!”
F9942SUdeniser, 5 Nov 2016 | Read review
5 of 5