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Heritage Hotel

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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Heritage Hotel
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238 Reviews from our TripAdvisor Community

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Showing 231: English reviews
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West Chester, PA
Reviewed 2 weeks ago via mobile

Clean friendly hotel. Enjoyed our visit. Had breakfast in adjoins Loxley's restaurant each morning. That was included in our room rate. An added bonus. Comfortable beds and had microwave fridge and coffee machine. Bathroom ok but somewhat small Convenient to downtown Lancaster

Thank padingo
Plymouth, United Kingdom
Reviewed 3 weeks ago via mobile

We stayed here as part of a group of 17 travel agents visiting the area for educational purposes. The hotel was perfect for what we wanted. It is great how they have almost keep the hotel and decor to the taste of the area. Rooms were clean and nicely presented. Bathroom was slightly on the small side. Great WiFi throughout...

Thank Rebecca P
Stuart, Virginia
Reviewed 4 weeks ago

Nice hotel with an excellent breakfast. Several choices for a full breakfast. Clean rooms with comfortable beds. Friendly staff. I would highly recommend staying here if you are in Lancaster. The bathroom towels were large and fluffy. Had lots of pressure for a good shower.

Thank Molly143
Bethlehem, Pennsylvania
Reviewed 14 March 2017 via mobile

I went with friends for a work conference at Millersville University. This hotel was in great proximity, located less than 15 minutes away from the college. It's very close to Park Center Mall, which was a nice way to kill some time. The attached restaurant, Loxley, had great food and service. My only complaint would be that the bathtub did...

Thank Latina7140
Hillside, New Jersey
Reviewed 20 February 2017

On our annual trip to the Dutch Apple Theater, we booked our trip through the Heritage Hotel. Check in was quick. The staff was very courteous and professional. The room was spacious and clean. The bed comfortable. Good nights sleep. Breakfast was decent as well. Good variety. Good package deal.

Thank jferro439
Reviewed 18 February 2017

This was our second trip to the Heritage property. We had previously take advantage of a Halloween package stay over two seasons ago. Nice and extremely warm staff work at this hotel. Pay the extra money and take advantage of one of their suite rooms. They are simply perfect in size for couples or relaxing with a small group. The...

Thank Mike C
Philadelphia, Pennsylvania
Reviewed 21 January 2017

The hotel is okay, not great. Could use some modernization. The staff is nice, they have a great breakfast buffet, and the housekeeping was great. It's one of those hotels that isn't living up to it's potential. If they'd remodel the place and clean it up a bit, it could really be a sweet place to stay.

Thank jimpsonseed3
West Chester, Pennsylvania, United States
Reviewed 15 January 2017

Hotel is older and spread out multi odd levels do to additions. Room was nice and clean yet dated and bathroom was small. Held a seminar there for 30 people Conference facilities were very good and staff took care of all needs. I'd hold another meeting there.

Thank Jeff T
Hackensack, New Jersey
Reviewed 7 January 2017

Spent NY's eve at the Heritage Hotel. Packaged with the hotel was dinner and show at the Ditch Apple dinner theater and included breakfast in the morning Show and dinner was great. The hotel has cut back on there breakfast but there was still plenty to eat

Thank Muriel W
Erika G, Marketing Coordinator at Heritage Hotel, responded to this review

Hi Muriel, thank you for taking the time to share your experience with us. We are happy to hear that you enjoyed your visit, and we hope to host you again soon!

Albany, New York
Reviewed 27 December 2016

Have stayed here before , but this time , never again..at arrival all our rooms were NOT ready, 2 people went into the room and the beds were NOT made and dirty towels were still on the floors, My people called down to office and the daughter went down to ofc. she was told to look closely at bed because...

Thank Jean T
Erika G, Marketing Coordinator at Heritage Hotel, responded to this review

Thank you for taking the time to share your review. I'm sorry to hear your experience fell short of your expectations. We take customer feedback very seriously. If you have a chance, would you mind contacting our Vice President of Facilities, Pat Lehman, to further discuss your visit? She can be reached at (717) 755-0123 Ext 1640. Thank you again...

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07/05/2017 08/05/2017
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  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently situated at PA Route 30 and Centerville Road, Heritage Hotel - Lancaster has been hosting local and regional guests for nearly 40 years. Enter the freshly redecorated lobby to experience a Lancaster County welcome that delivers a comfortable environment, a great night’s rest, and helpful, professional service. Ask about the remodeled rooms that feature new mattresses, premium pillows, new bed linens, tiled showers and other enhancements that make a comfortable, stress-free stay. The hotel is full-service, featuring Loxley’s Restaurant & Bar plus free Wi-Fi and fitness room. In the summer, kids and grown-ups alike enjoy the outdoor pool. Guests of Heritage Hotel - Lancaster benefit from easy access to the major east/west corridor PA Route 30. Tourism centers and the historic downtown are just minutes away. Centerville Road, running north/south, leads into fast-growing commercial/industrial centers. The hotel is also minutes from the Lancaster’s robust college community including Millersville University, Franklin & Marshall College and Lancaster Bible College—making it a great choice for parents, alumni and other campus visitors. ... more   less 

Additional Information about Heritage Hotel

Address: 500 Centerville Rd, Lancaster, PA 17601-1306
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $157 - $1,098 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Heritage Hotel 3*
Number of rooms: 166
Reservation Options:
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Also Known As:
Heritage Hotel Lancaster
Park Plaza Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Hotel staff and other travellers.
6 questions
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Questions? Get answers from Heritage Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a suite! Trust me. They are very reasonably priced compared to all the other hotels in this area.”
mikecB722HC, 17 Feb 2017 | Read review
“Our room was quiet. We had a connecting room”
murielw399, 6 Jan 2017 | Read review
“I would try and stay on the upper floors for the sunlight”
corkyr668, 1 Dec 2016 | Read review
“Second floor is quiet and far away from lobby, restaurant and bar.”
DFP918, 2 Oct 2016 | Read review
“Pet friendly”
lorrained593, 23 Aug 2016 | Read review
5 of 5
US$99* /night
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