We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The Sheraton Bucks County Hotel is an excellent value for the money. BEST part is that small dogs are allowed as it is a pet friendly hotel. During two recent stays due to loss of power at my house due to storms, I was pleasantly...More
I want to thank Noell (Shuttle Driver), Brooke, Mariya, Trudell, Janay, Kelly and George (The Cook). This team is the reason my family is giving Sheraton Bucks County Hotel 5 stars, these guys made our experience a great one. George made these amazing omelets, if...More
DO NOT STAY HERE. The worst customer service I have ever experienced, especially Fernandes at the front desk. She is rude, flippant, and treats guests as if she could not care about the quality of their stay. Hotel is dirty, outdated, and frankly, disgusting. DO...More
Response from Raminder C, General Manager at Sheraton Bucks County HotelResponded 5 March 2018
Thank you for your feedback. We apologize that you did not enjoy your stay. we are always striving to exceed the expectations of our guests.
I have shared your feedback with the team, so that we can prevent it from happening again.
Like said a very nice hotel, clean rooms and comfortable beds and pillows are amazing. Free shuttle to Sesame Place. I enjoy our stay here and will be returning again this summer. It perfect if your going to Sesame Place.
Why would a so called manager lie! I was never asked if I wanted a refund or anything.... also I was told when I called on 12/29 that everything was good... pool, restaurant, lounge and hot tub... and I was told it was good to...More
Response from Raminder C, General Manager at Sheraton Bucks County HotelResponded 11 January 2018
I apologize for the interaction you had with the staff and the issue of the hot tub not working during your stay. I am addressing the issue with the team to make sure that the information that provide is correct and we are doing everything...More