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Sheraton Bucks County Hotel

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Sheraton Bucks County Hotel
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670 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Bucks County Hotel
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Showing 667: English reviews
Reviewed 15 November 2016 via mobile

I stayed at this hotel 11/10-11/13, 2016. A member of the staff entered my room at the request of an unknown person to them. A man told them that he tried calling my room with no response. He asked them to enter my room and report back to him whether I was in my room or not. They did as...

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3Thank Annie B
Leola, Pennsylvania
Reviewed 14 November 2016

My family was in the area visiting and I almost didn't stay due to the bad reviews. However, I would say the hotel fixed all the issues given. When we were there yes there was a huge wedding crowd, but the front desks was speedy in moving the lines. Didn't wait too long to get checked-in. Then I was able...

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Thank TheFoodCritique
Management response:

Dear valued guest, I would like to personally thank you for taking the time to share your feedback with the Trip Advisor community. I am very happy to hear that you enjoyed the hotel and that our service staff was able to show you our world class hospitality. We truly appreciate you choosing to stay with us and are looking...

Bayonne
Reviewed 13 November 2016 via mobile

Room was beyond sparkling clean and super comfortable bed. Will definitely stay here again! This is undoubtedly a superb place! I don't know really where the bad reviews could have come from. Quiet even though there was a wedding going on.

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Thank Beautifullife B
Management response:

I would like to personally thank you for taking the time to share such nice comments about the Sheraton Bucks County Hotel with the important Trip Advisor community. I will share your feedback with my team and celebrate their success. We appreciate you choosing to stay with us and look forward to your next visit with us. Happy and safe...

Falls Church, VA
Reviewed 7 November 2016

Had to drag suitcases down 11 floors due to elevators not working. Front desk was unresponsive in answering the phone and providing assistance. Not surprising since large number of guests had to deal with walking up and down stairs! Other than the extra noise from the crowded hotel at night, the hotel was okay. Highpoint was the breakfast buffet. That...

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Thank Washingtonian1
Management response:

Dear Washingonian1, Thank you for taking the time to share comments about the Sheraton Bucks County Hotel. Please accept my personal apologies for the service issues you experienced in our elevators, I have shared these comments with our staff in hopes to prevent events such as the one you described from happening again. We appreciate you choosing to stay with...

Denver, Colorado
Reviewed 6 November 2016

Typical business hotel. The staff was efficient - even nights that the hotel was at a low occupancy. However - avoid room service at all cost. Everything comes in small plastic containers in a sack - tacky to say the least!

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Thank ColoradoTraveler303
Management response:

Thank you for posting your feedback from your visit with us. The room service troubles you encountered during your stay are not typical of the service we offer, and I regret that you were unable to address these concerns prior to your departure. Thank you for your feedback, and we are sorry you were displeased with your recent room service...

Mahopac, New York
Reviewed 1 November 2016 via mobile

Great Staff however the cleaning crew needs some work. The front desk people were courteous and they did the right thing but I would inspect the room before unpacking Used tissues ,dirty towels what looked like fecal matter smudged on one of the cups Yeah that wasn't fun but I calmly explained the situation and there was no argument so...

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Thank Mike R
Management response:

Thank you for taking the time to share your experience with us. I wanted to personally apologize for the challenges you had with the cleanliness of your room. There is no excuse for a room to be in the condition you found it when you checked in. That is not how we do business. I have shared your experience and...

Cincinnati, Ohio
Reviewed 25 October 2016

I've been staying at the Sheraton Bucks County Hotel every week for a number of years. Why do I keep going back? First, they have a great staff. The front desk team (Fernanda, Laura, Steve, Kevin, Lincoln, and others - all are great), the bartender (Tina is terrific and welcoming), the Concierge lounge team, and the managers (Craig and John)...

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Thank B B
Management response:

Thank you for taking the time to share your feedback with us, I really appreciate it. Your comments are very valuable to us for our continued efforts to improve and serve our guests and meet their expectations.

Bunker Hill, West Virginia
Reviewed 24 October 2016 via mobile

Not sure how this property isn't rated higher than the current #1 hotel in Langhorne. We stayed at the #1 ranked hotel, according to TripAdvisor, last year and the Sheraton Bucks County is, undoubtedly, the best hotel choice in the area! Arrival/Check-in: Promptly and pleasantly greeted by front desk staff. I asked for a room with a view of Sesame...

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Thank ERat
Management response:

Thank you for staying with us and taking time to post a great endorsement. We are on cloud nine when we receive such kind words from our guests. Hearing from our customers is always good; we use all comments to enhance the Sheraton Bucks County Experience. Thanks again and hope to see you soon.

Yankton, South Dakota
Reviewed 23 October 2016

The hotel is easy to find, plenty of parking - we never had trouble finding a space, and never had to walk very far either. It is located right across the street from Sesame Place, and they have a free shuttle every 10 minutes! The room itself was clean, spacious, and the beds & bedding were super comfortable. We did...

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Thank ificouldonlyfly
Management response:

Thank you for staying with us and taking time to post a great endorsement. We are on cloud nine when we receive such kind words from our guests. Hearing from our customers is always good; we use all comments to enhance the Sheraton Bucks County Experience. Thanks again and hope to see you soon.

Baltimore, Maryland
Reviewed 18 October 2016

It's pretty hard to recommend this hotel. I'm sure they are making a killing financially due to the convenient location right by I95, the proximity to Sesame Place (directly across the street), and the banquet facilities, but also because they clearly are not re-investing in the property. Broken elevators leading to totally unacceptable wait times, nonexistent sound insulation, unidentified mechanical...

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Thank douglas3rd

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
In the foothills of Bucks County, mere miles from Philadelphia, Sheraton Bucks County Hotel balances the feeling of a romantic, inn-like setting with the surroundings of a vibrant location. Conveniently located across the street from Sesame Place. ... more   less 

Additional Information about Sheraton Bucks County Hotel

Address: 400 Oxford Valley Road, Langhorne, PA 19047
Region: United States > Pennsylvania > Bucks County > Langhorne
Price Range: $139 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Bucks County Hotel 3.5*
Number of rooms: 186
Reservation Options:
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Also Known As:
Sheraton Langhorne
Langhorne Sheraton
Sheraton Bucks County
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Bucks County Hotel staff and other travellers.
13 questions
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Questions? Get answers from Sheraton Bucks County Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high number room with a view if possible. They did accommodate us.”
 of 5 bubbles shenekah2016, 4 Dec 2016 | Read review
“Don't room near elevator. When they work the dings are quite loud.”
 of 5 bubbles Washingtonian1, 7 Nov 2016 | Read review
“Higher floors are quieter”
 of 5 bubbles ColoradoTraveler303, 5 Nov 2016 | Read review
“Unless they can do something about the elevators, stay on a low floor.”
 of 5 bubbles douglas3rd, 18 Oct 2016 | Read review
“14th floor club lounge”
 of 5 bubbles 952bethl, 17 Oct 2016 | Read review
5 of 5