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Extended Stay America - Philadelphia - Malvern - Swedesford Rd.

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Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
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50 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Reviewed 4 December 2016

I stayed in this motel for about 2 months; It was cleaned every week, replaced with fresh towels, soaps etc. The exterior view of the motel is also good with proper parking space. The only problem I faced is the Internet, which gets disconnected often - I had raised a complaint, but it did not get solved. I hope the...

Thank vinarja
Manager_11525, Manager at Extended Stay America - Philadelphia - Malvern - Swedesford Rd., responded to this review

Thank you for taking the time to share your experience. It is great to see you were well accommodated by our staff, but disappointed that the internet issue was never resolved. This will be addressed with our staff so we can make sure the proper procedure are being handled correctly. Thank you again for sharing your experience with us. We...

Reviewed 1 December 2016 via mobile

Being able to cook in your room is kind of a cool idea. Seeing leftover dishes in the hallway for a day or so is not so cool. It made the hotel feel trashy. The "Grab and go" breakfast needs to reframed as a quick snack consisting of coffee, items made with hot water, granola bars and vending machine type...

1Thank Nancy S
Manager_11525, Manager at Extended Stay America - Philadelphia - Malvern - Swedesford Rd., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Your comments in regards to the satisfaction in the room are much appreciated; yet, I was disheartened to read that there were concerns with the grab-and-go breakfast and items remaining in the hallway. I have spoken with our team and instructed everyone that we...

Sarasota, Florida
Reviewed 27 November 2016

I killed 20 roaches during my stay, and those were just the ones I saw. The room reeked of cigarettes despite the fact that it was supposed to be a non-smoking hotel. And the bathroom faucet leaked so badly I had to keep the door closed in order to sleep. Which I couldn't really do with all those roaches roaming...

Thank bonwriter4
Reviewed 31 July 2016 via mobile

Exstended Stay is one of the most friendly hotels there is the especially the staff my family had to stay for personal reasons and the was fun and relaxing...this staff took care of all of our needs there Professionalism is awesome please note I would recommend Exstended Stay to any one who is looking for not only a family setting...

Thank Trishloved123
Manager_11525, Manager at Extended Stay America - Philadelphia - Malvern - Swedesford Rd., responded to this review

Thank you for spending the time to write a review of your stay. I am pleased to read how well you were accommodated. Our staff will be informed on what an excellent job they are doing being attentive and helpful to guests. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Jersey City, New Jersey
Reviewed 27 July 2016

The first night I had visitors from a house centipede, spider, and what I now realise were bed bugs. The front desk manager Stephanie was very kind in accommodating and relocating me to a different room. After the 2nd night, my co-worker in a different room informed me she had bed bugs. A different front desk person Felysha said "oh...

Thank Miss_Ames
Weehawken, New Jersey
Reviewed 25 July 2016

One star is too generous for this hotel. Not only was it dirty, rundown and decrepit...they had BED BUGS!!! Both my room and my co-workers room was infested. We didn't see them until the morning but they were crawling up the walls. Absolutely vile! Felicia at the front desk told us that my co-workers room had just been fumigated last...

Thank leela1013
Manager_11525, Manager at Extended Stay America - Philadelphia - Malvern - Swedesford Rd., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We are disappointed to read that our accommodations did not meet your expectations. Your feedback is very important to us, so thank you for sharing. Please feel free to contact me directly, at mlv@extendedstay.com, with any additional comments or questions. We hope to have...

New York City, New York
Reviewed 25 July 2016

I'm not sure how long this building has been in use, but the smell on my floor was reminiscent of my grandparent's motorhome. From the early 70s. A distinct blend of stale smoke and mysterious must (even though they state that it's a non-smoking hotel). But listen, I could have lived with that. It was upon the discovery of bedbugs...

Thank drewkra
Manager_11525, Manager at Extended Stay America - Philadelphia - Malvern - Swedesford Rd., responded to this review

Your review was recently brought to our attention, and we would like to take a moment to respond. The experience you described is unacceptable, and I sincerely apologize for your experience. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope you will give us a chance to make a better...

Berwyn, Pennsylvania
Reviewed 25 July 2016 via mobile

This is better than their hotel in King of Prussia PA" but the location is only good if u r basically a corp client. There r many industrial parks here. This is NOT where u want to b if u want to go into the city of Philadelphia. It's at least 1 & 1/2 hrs drive!! The "quite" is deafening...

Thank sunshine9300
A TripAdvisor Member
1 review
Reviewed 20 July 2016 via mobile

Hotel is a nice place to stay if you ever in this area . Would recommend it to anyone and . Also they have a very beautiful receptionist ,Elissa is very friendly and has a very beautiful smile and willing to help you if you have any troubles . Rooms are have space and are very clean .

Thank A TripAdvisor Member
Reviewed 9 July 2016 via mobile

The staff was friendly and very helpful. I want to express how personable and kind hearted the staff were before reviewing the hotel itself. We had reserved a queen bed and they put us in a room with a full bed, but charges us for the queen. The hallway that our room was in smelled of smoke, even though they...

1Thank Casey Z

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  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Extended Stay America - Philadelphia - Malvern - Swedesford Rd.

Address: 8 E Swedesford Rd, Malvern, PA 19355-1488 (Formerly MainStay Suites Great Valley)
Region: United States > Pennsylvania > Malvern
Price Range: $108 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Philadelphia - Malvern - Swedesford Rd. 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Homestead Studio Suites Malvern
Homestead Suites Malvern
Homestead Malvern
Malvern Homestead Suites
Homestead Studio Suites Philadelphia
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Questions & Answers

Questions? Get answers from Extended Stay America - Philadelphia - Malvern - Swedesford Rd. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms in the second & third floor will have good exterior views through windows”
 of 5 bubbles vinarja, 4 Dec 2016 | Read review
“Away from elevator”
 of 5 bubbles GloriaH119, 22 Jun 2016 | Read review
“Stay away from elevator rooms”
 of 5 bubbles 141pearlg, 29 Apr 2016 | Read review
“Pick a room at another hotel!”
 of 5 bubbles Ridders04, 19 Feb 2016 | Read review
“Test the shower water temperature/pressure as soon as you check in.”
 of 5 bubbles johnpH8970KS, 8 Aug 2015 | Read review
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