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Extended Stay America - Philadelphia - Malvern - Swedesford Rd.

CancelonUS$94*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$94*
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US$95*
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Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
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57 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Start your review of Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
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North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

This review is both a review and a compliment for the employee I met when I checked in... If you have ever acted like I did and did not apologize you need to get over yourself. The people that work in this biz are in the SERVICE industry...not SERVANT industry. I was recently in the Pennsylvania area and stayed at...

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Helpful?
Thank zcgaynor1976
About Hotel's Favourite Review
00esa, General Manager at Extended Stay America - Philadelphia - Malvern - Swedesford Rd., responded to this review

Thank you for writing such a lovely review about your experience at Extended Stay America - Philadelphia - Malvern - Swedesford Rd. I am thrilled to read about the great service you received from Jimmy and how his actions exceeded your expectations. We are fortunate to have associates like him who have a great passion of delivering outstanding hospitality to...

Ashland, Virginia
Reviewed 3 weeks ago

I was on a long road trip relocating. I found this hotel late evening. It was above and beyond what I could have asked for. This Hotel, is extremely clean, inside and out. Its in a safe location and it was very quiet. I cant begin to express how much I truly enjoyed every part of my 2 day stay....

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Helpful?
Thank Lmm3rd
00esa, General Manager at Extended Stay America - Philadelphia - Malvern - Swedesford Rd., responded to this review

Thank you for taking the time to review your stay. It's great to know you were impressed with the outstanding service and that our location was perfect for your needs. We appreciate your business and look forward to welcoming you back to Extended Stay America - Philadelphia - Malvern - Swedesford Rd. Sincerely, General Manager 

Reviewed 19 April 2017

Manager Jon is great ! When issues come up, he will do whatever it takes to correct them. Great restaurants around and main highway access. Clean quiet and decent breakfast options and hours. Price of all rooms are reasonable. I'll be back.

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Helpful?
Thank Kwame X
00esa, General Manager at Extended Stay America - Philadelphia - Malvern - Swedesford Rd., responded to this review

Kwame, thank you so much for your review of your long term stay at Extended Stay America - Philadelphia - Malvern - Swedesford Rd. it is wonderful to read you enjoyed every aspect of our hotel and appreciate you recognizing Jon for his outstanding service. I’ll be sure to share your compliment. Thanks again for being our guest. We look...

Reviewed 23 March 2017 via mobile

Our experience with the manager on duty made us very excited to stay at this hotel. Jon was excellent at helping us answer our questions, and gave a very warm welcoming. Would recommend coming to this hotel to anyone looking for a well-run, quiet, and relaxing stay!

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Helpful?
Thank Chelsea P
00esa, General Manager at Extended Stay America - Philadelphia - Malvern - Swedesford Rd., responded to this review

Chelsea, thank you for reviewing your stay at Extended Stay America - Philadelphia - Malvern - Swedesford Rd. We couldn't be happier that you enjoyed your stay. I am especially glad to see that our associates made you feel welcome and left you with a good impression of our hotel. I will be sure to share your compliments with my...

Reviewed 19 March 2017 via mobile

I Had a really good experience stephanie Was a really great help and I would recommend all my family and friends to stay here. Real good vibes and services from all the staff and the pool area is comfortable and relaxing. I just can't wait to come back again here

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Helpful?
Thank MYKAH H
00esa, General Manager at Extended Stay America - Philadelphia - Malvern - Swedesford Rd., responded to this review

It was our pleasure having you as our guest at Extended Stay America - Philadelphia - Malvern - Swedesford Rd. We are delighted to know you loved our facilities and the excellent service provided by our staff, especially Stephanie. Thank you for recommending us, and we look forward to welcoming you back soon. Sincerely, General Manager

Reviewed 18 March 2017 via mobile

Jon and Clayton both offered exceptional service and were able to accommodate to our every need. Seems like the hotel could use a little funding for renovations and upgrades to the so called breakfast.

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Helpful?
Thank Shane S
00esa, General Manager at Extended Stay America - Philadelphia - Malvern - Swedesford Rd., responded to this review

Thanks for posting a wonderful review. We are pleased you had an overall nice stay and loved the service provided by Jon and Clayton. I will surely share your praises with them. We hope to have the opportunity of welcoming you back at Extended Stay America - Philadelphia - Malvern - Swedesford Rd. on your future visit. Sincerely, General Manager

New Jersey
Reviewed 18 February 2017 via mobile

My boyfriend and I love going to Round 1 Arcade at the Exton Square Mall and decided this time we would make a weekend trip out of it spanning two days. I booked this hotel via Priceline (so maybe that's what I get) and check-in was fine. I called the hotel ahead of time to let them know we would...

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Helpful?
Thank aminuteAWAYx
Bangalore
Reviewed 4 December 2016

I stayed in this motel for about 2 months; It was cleaned every week, replaced with fresh towels, soaps etc. The exterior view of the motel is also good with proper parking space. The only problem I faced is the Internet, which gets disconnected often - I had raised a complaint, but it did not get solved. I hope the...

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Helpful?
Thank vinarja
Manager_11525, Manager at Extended Stay America - Philadelphia - Malvern - Swedesford Rd., responded to this review

Thank you for taking the time to share your experience. It is great to see you were well accommodated by our staff, but disappointed that the internet issue was never resolved. This will be addressed with our staff so we can make sure the proper procedure are being handled correctly. Thank you again for sharing your experience with us. We...

Reviewed 1 December 2016 via mobile

Being able to cook in your room is kind of a cool idea. Seeing leftover dishes in the hallway for a day or so is not so cool. It made the hotel feel trashy. The "Grab and go" breakfast needs to reframed as a quick snack consisting of coffee, items made with hot water, granola bars and vending machine type...

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Helpful?
1Thank Nancy S
Manager_11525, Manager at Extended Stay America - Philadelphia - Malvern - Swedesford Rd., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Your comments in regards to the satisfaction in the room are much appreciated; yet, I was disheartened to read that there were concerns with the grab-and-go breakfast and items remaining in the hallway. I have spoken with our team and instructed everyone that we...

Sarasota, Florida
Reviewed 27 November 2016

I killed 20 roaches during my stay, and those were just the ones I saw. The room reeked of cigarettes despite the fact that it was supposed to be a non-smoking hotel. And the bathroom faucet leaked so badly I had to keep the door closed in order to sleep. Which I couldn't really do with all those roaches roaming...

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Helpful?
Thank bonwriter4

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Extended Stay America - Philadelphia - Malvern - Swedesford Rd.

Address: 8 E Swedesford Rd, Malvern, PA 19355-1488 (Formerly MainStay Suites Great Valley)
Region: United States > Pennsylvania > Malvern
Price Range: $129 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Philadelphia - Malvern - Swedesford Rd. 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Homestead Studio Suites Malvern
Homestead Suites Malvern
Homestead Malvern
Malvern Homestead Suites
Homestead Studio Suites Philadelphia
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Questions & Answers

Questions? Get answers from Extended Stay America - Philadelphia - Malvern - Swedesford Rd. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Jimmy, he takes pride in service”
zcgaynor1976, 7 May 2017 | Read review
“The entire hotel during my stay was spotless, quiet, convenient, friendly, courteous and wonderful. I didn't want to leave :-)”
Lmm3rd, 4 May 2017 | Read review
“rooms in the second & third floor will have good exterior views through windows”
vinarja, 4 Dec 2016 | Read review
“Away from elevator”
GloriaH119, 22 Jun 2016 | Read review
“Stay away from elevator rooms”
141pearlg, 29 Apr 2016 | Read review
5 of 5
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