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Desmond Hotel Malvern, a DoubleTree by Hilton

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Traveller (35)
Room & Suite (37)
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Overview
  • Excellent38%
  • Very good34%
  • Average19%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
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Reviews (332)
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1 - 5 of 320 reviews
Reviewed 6 days ago

Stayed here in connection with a wedding reception, and had a fantastic experience. Very helpful and welcoming staff at front desk. Terrific banquet manager and staff. Convenient location right off of the PA Turnpike. I would not hesitate to stay here again.

Review collected in partnership with DoubleTree by Hilton
Thank ekr0hn
Response from Bill B, Front Office Manager at Desmond Hotel Malvern, a DoubleTree by HiltonResponded 3 days ago

Thank you so much for sharing your experience. Have a wonderful day.

Hotel's Favourite
Reviewed 2 weeks ago

I lodged here for a wedding and had previously been at the hotel for dinner only with family. The food here is excellent. The stay was okay, despite a clean room and beautiful facility. Staff was not terribly outgoing or friendly, or, eager to resolve...More

Review collected in partnership with DoubleTree by Hilton
1  Thank redsfan1999
Response from Bill B, Front Office Manager at Desmond Hotel Malvern, a DoubleTree by HiltonResponded 2 weeks ago

Good Morning ~ Thank you so much for your review. While I am so happy that your overall stay went well I truly apologize for any lack of engagement from our team to make you feel welcomed and comfortable. If you have any specifics that...More

Reviewed 2 weeks ago

We attended a wedding and everything was great! Would stay here again. Great restaurant/bar, very nice outdoor facilities, nice room. Staff super friendly and accommodating. Highly recommend. Beds are super comfy.

Review collected in partnership with DoubleTree by Hilton
Thank Cathy M
Response from Bill B, Front Office Manager at Desmond Hotel Malvern, a DoubleTree by HiltonResponded 1 week ago

Thank you so much for taking the time to review us. We hope have you a wonderful weekend.

Reviewed 2 weeks ago

All areas of hotel newly renovated with high quality furnishings. I stayed in one of the larger suites. It was a huge 2 rooms with beautiful new fixtures and furnishings. Will be making this my regular hotel when I am staying in the area.

Review collected in partnership with DoubleTree by Hilton
Thank bkcarp00
Response from Bill B, Front Office Manager at Desmond Hotel Malvern, a DoubleTree by HiltonResponded 1 week ago

Thank you so much for sharing your feedback. We look forward to having you with us again soon.

Reviewed 2 weeks ago

I was here for three nights attending a wedding at the hotel. The staff was extremely helpful, including housekeeping, and the room was very clean and comfortable. The breakfast options were hotel priced, but the food was good. I appreciated the coffee/tea in the room...More

Review collected in partnership with DoubleTree by Hilton
Thank Suanne R
Response from Bill B, Front Office Manager at Desmond Hotel Malvern, a DoubleTree by HiltonResponded 1 week ago

Thank you for being our guest and providing us with your feed back. We look forward to having you stay with us again in the future and if we can do anything to make your stay more enjoyable simply let our Guest Services Team know.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Shuttle Bus Service
Airport Transportation
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Tennis Court
Indoor pool
Details
Price range
US$131 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$131 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (35)
Room & Suite (37)
Dining (26)
Pool & Beach (2)
Business Centre & Event Rooms (17)
Questions & Answers
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thom l
30 October 2015|
AnswerShow all 2 answers
Response from Michael C | Property representative |
Mary, did you use a debit or credit card? We don't pre authorize either one. Sometimes your bank may hold one nights room and taxes once the card is used at a hotel. If you used a credit card there isn't any reason we... More
0
Votes
Mary09B
30 September 2015|
AnswerShow all 3 answers
Response from Michael C | Property representative |
Yes, Mary, our suites have them. However we rarely say no even if you reserved our well appointed King or double Queen room. Please contact the hotel directly to book and we can make that note on your reservation... More
0
Votes
Room Tips
"We were in room 249, which looked to be in the back overlooking lawn. No traffic, no sounds at night..."
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"Any room should be great."
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"Quieter rooms are on upper floors."
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"Make sure you ask about construction."
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