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Pocono Palace Resort

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Traveller (1186)
Room & Suite (738)
Pool & Beach (99)
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Overview
  • Excellent38%
  • Very good27%
  • Average14%
  • Poor10%
  • Terrible11%
Travellers talk about
“fantasy apple”(168 reviews)
“roman towers”(162 reviews)
“get away”(143 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Pocono Palace Resort
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Offers & Announcements: SAVE UP TO 40!!
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,123)
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2,120 results
Traveller rating
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LanguageEnglish
750
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307
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247
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All reviewsfantasy appleroman towersget awaychampagne towerforever loversour honeymoonbreakfast and dinnerping ponggift shoppaddle boatsprivate poolromantic getawayheart shaped poolyear anniversarymini golfan open mindoutdoor activities
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1 - 5 of 2,120 reviews
Reviewed 3 days ago via mobile

I have been looking forward to going here forever. Unfortunately, I was very disappointed. I reserved champagne towers. Room number was 259 or 359. When I first arrived, I was very worried. The front door was filthy. There was debris in the front of the...More

Thank jaqui797
Response from RomanceManager, Manager at Pocono Palace ResortResponded today

While we're happy you enjoyed the service you received from our staff during your stay, we're disappointed you were not satisfied with your stay and have shared your feedback with the resort manager so we can take a look into the suite you stayed in....More

Reviewed 1 week ago

So my wife and I spent our Honeymoon here back in 2010, we have come every year since and twice a year since 2012, we loved the staff here, and every year they improve on something, but never have seen them move on renovations as...More

Thank robgX9964HA
Response from RomanceManager, Manager at Pocono Palace ResortResponded 1 week ago

Wow! We don't even know where to begin with this feedback. We'll simplify this: we can't say how much we truly appreciate your incredibly kind words about your experience at our resort, from the staff you've recognized to the updates we've made. Thank you- we...More

Reviewed 2 weeks ago

A great value for a romantic getaway. Used a groupon for the room which also covered all the activities on resort! The staff was incredibly friendly and helpful at every interaction - from checking in late (midnight) to an issue with our room Jacuzzi, to...More

Thank SamiSweet
Response from RomanceManager, Manager at Pocono Palace ResortResponded 1 week ago

We're delighted to learn you truly enjoyed your romantic getaway in the Land of Love. We love showing our guests a great time, whether it's having a helpful and friendly staff, numerous activities, or just enjoying our location and the scenic beauty of the Pocono...More

Reviewed 2 weeks ago via mobile

THIS IS A WARNING ⚠️ TO STAY AWAY! THIS “RESORT” iS A JOKE! The entire resort is falling apart and you can see this as you drive to your very EXPENSIVE suite! The Fantasy Apple is not just outdated which we expected but smells like...More

5  Thank 39jacquiel
Response from RomanceManager, Manager at Pocono Palace ResortResponded 2 weeks ago

Thank you for your feedback. We can safely confirm the lake isn't brown, the lake equipment is safe, and we clean our suites daily. We're sorry you felt differently, as many of our guests continue to truly enjoy their romantic getaways to the Land of...More

Reviewed 2 weeks ago

This was our best visit to Pocono Palace. My wife and I have been coming since 2010. This was our fifth time in a row, staying in the Roman Towers. It is our favorite room. I know we were going have a good stay, because...More

3  Thank Christopher C
Response from RomanceManager, Manager at Pocono Palace ResortResponded 2 weeks ago

We are so incredibly happy to have you return as our guest once again, but we're also delighted to find you noticed the little things we've done based on guest feedback. We certainly do listen to guest feedback and we use it to make improvements...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Banquet Room
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$195 - US$324 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$195 - US$324 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (1186)
Room & Suite (738)
Pool & Beach (99)
Dining (59)
Amenities (30)
Family and Play Areas (10)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
skzkitty
31 May 2018|
AnswerShow all 2 answers
Response from mayarogyal | Reviewed this property |
Couples only
0
Votes
x4eyes2020x
8 February 2018|
AnswerShow all 7 answers
Response from ckcisme1966 | Reviewed this property |
it may have been back when that was popular but it's not any longer.
0
Votes
Shakia B
7 September 2017|
AnswerShow all 9 answers
Response from robgX9964HA | Reviewed this property |
Go to pocono palace, friendly staff, property amenities are much close together. i think for a couples time away, for alone time this place sets the tone, the place is dated but they have made upgrades, and are still making... More
0
Votes
Room Tips
"Check with the resort for a remodeled room like the Lakeside Chalet, Garden of Eden Apple, Champagne Tower..."
Read review
"soundproof rooms, excellent staff, adorable resort"
Read review
"Go with the Roman Towers. They are the best rooms. Go during the week if you can. Saves money and less..."
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"Lakeside chalet and Fairway rooms are great.Make sure when you book a room through expedia you don't get..."
Read review
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