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Quality Inn

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151 Reviews from our TripAdvisor Community

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Showing 151: English reviews
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Lock Haven, Pennsylvania
Reviewed yesterday NEW

Hotel is very clean. Breakfast was very good. Staff very friendly and helpful. I felt at home. The weather was bad out but nice safe place to be. Easy access to I-80. Only pet friendly hotel at this exit.

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Helpful?
Thank Roy694
HOTEL’S FAVOURITE REVIEW
Reviewed 3 October 2016 via mobile

Rooms nothing special (but great price), but I'm leaving 5 stars just for Scott's customer service at the front desk. Hotel.com changed our reservations from tonight to two weeks from today (apparently we were the third group to experience this tonight). Then they tried to tell us the rate would go up, but Scott said the rate should go down,...

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Helpful?
Thank Keith T
About Hotel's Favourite Review
dunnfam5123, General Manager at Quality Inn, responded to this review

Thanks so much for sharing your experience. We have a terrific staff who will always go the extra step to help our guests. I will share your comments with Scott and the whole staff. Your positive thoughts will encourage us all to keep up the good work. Please come again soon. Sincerely, Maureen Dunn General Manager - Quality Inn of...

New Hartford
Reviewed 4 days ago NEW

In town for a gymnastics meet.Location was excellent,right off the interstate and only a short distance to the venue.Room was spacious,clean.Had a minor problem with HVAC unit but was fixed and even got a discount for the problem.Friendly staff and an awesome hot breakfast with eggs,ham,assorted cerels,fruits and juices along with bagel and other goodies.Great average buy and would recommend.

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Helpful?
Thank ronstagehand
Maureen D, General Manager at Quality Inn, responded to this review

So glad you found us! We love having youth athletes and their families and coaches. So pleased that you enjoyed your stay. Our easy on/off I-80 is certainly a plus for travelers. Please come again soon. Sincerely, Maureen Dunn - General Manager

New Columbia, Pennsylvania
Reviewed 1 week ago

everyone at this hotel are wonderful they know who we are by name when we come.the staff will go above and beyond for there customers. we especially love maureen dunn she makes us feel like family.she will do anything for us.scott also we love.we love seeing his happy face and the wonderful greeting we get when we see him.the housekeepers...

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Helpful?
Thank janellelong85
dunnfam5123, General Manager at Quality Inn, responded to this review

Janelle! We always love having you. So glad you find the hoy=tel comfortable and welcoming. We pride ourselves on our cleanliness nd value for the price! I will share your kind words wirth the staff. Please come again soon. Sincerely, Maureen Dunn - General Manager

Reviewed 3 weeks ago via mobile

Had a bad experience in this hotel. I checked in late at night to get some sleep and went to the bathroom to find urine on the toilet seat. Gross The service was bad they couldn't help me resolve this issue.

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Helpful?
Thank Yehuda D
dunnfam5123, General Manager at Quality Inn, responded to this review

So sorry to hear you had a bad experience with us. We checked the room you stayed in and found the toilet seat was discolored. We promptly replaced the seat entirely. While the discoloration was due to the age of the seat, we certainly should have caught that. Thank you so much for reporting this to us! We hope you...

Bradford, Pennsylvania
Reviewed 22 January 2017 via mobile

Having to deal with a long day on top of uncharacteristic weather (dense fog) for the night travel, we made a stop to rest and wait till morning to resume. The staff was very polite and friendly as she looked up a room. She gave us the night rate, but quickly looked up our membership for a reduced rate, without...

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Helpful?
Thank Melissa L
Maureen D, General Manager at Quality Inn, responded to this review

Thanks so much, Melissa, for your kind words. I will share your positive response with Georgia who was on when you arrived. We have a wonderful and friendly staff who go out of their way to make our guests comfortable. We are tackling updates one project at a time, but in the meantime you can expect a clean room and...

Reviewed 18 January 2017 via mobile

When I originally stayed at this hotel my stay here was less than favorable to say the least and rather than call the manager and have a discussion about the conditions excetera I took to TripAdvisor. When she saw my review or rather pictures she called me immediately.. made no excuses ..apologized and gave me some explanations and shed some...

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Helpful?
Thank Leanne P
Middletown, Connecticut
Reviewed 3 January 2017

Keep driving. We were on a 14 hour long road trip and needed a place to sleep for a few hours. Normally we stay at Choice Hotels but had never stayed at this location. The first room we were given was so gross and I am not sure a vacuum had ever been used in this room. When we pulled...

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Helpful?
Thank spicerma
Maureen D, General Manager at Quality Inn, responded to this review

So very sorry we failed to meet your expectations. I have shared your experience with our entire staff so that we can be sure to correct our processes. Our housekeeping supervisor joins me in offering a sincere apology for the condition of your room. I can assure you it is not the norm. You comments and suggestions help us to...

Cedar City, Utah
Reviewed 30 December 2016

My car broke down on Christmas, passing through central PA. I got to the end of the exit and, thank goodness, there was a hotel right there. My friends and I are traveling theatre technicians, so we have a lot of saved up loyalty points at hotel chains. With these hotel points, I got the first night for free, which...

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Helpful?
Thank 464jodib
dunnfam5123, General Manager at Quality Inn, responded to this review

So glad you are on your way again to your next adventure! Car troubles can be stressful. My staff joins me in thanking you for your kind words. We pride ourselves on friendly and excellent service. We look forward to seeing you again soon! Sincerely, Maureen Dunn - General Manager

Reviewed 27 December 2016 via mobile

I stayed here for Christmas and I must say the staff was extremely nice and helpful. They seemed to go out of their way for me and make sure I was having the best experience. While the hotel is a little outdated, the rooms were very clean, the beds comfortable and we would definitely stay here again. Saw previous reviews...

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Helpful?
Thank Morgan V
Maureen D, General Manager at Quality Inn, responded to this review

Thank you so much for taking the time to review the hotel. We pride ourselves on excellent customer service with a friendly and personal touch. I will share your thoughts with my staff - your positive comments serve to remind us why we are in hospitality. We hope to see you and your family again very soon. Sincerely, Maureen Dunn...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms

Additional Information about Quality Inn

Address: 31 Hospitality Lane, Mill Hall, PA 17751 (Formerly Comfort Inn)
Region: United States > Pennsylvania > Mill Hall
Price Range: $111 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Comfort Hotel Mill Hall
Comfort Inn Mill Hall
Comfort Inn Lamar
Lamar Comfort Inn
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Location.Muttilevel with elevators.All non smoking rooms.”
 of 5 bubbles ronstagehand, 20 Mar 2017 | Read review
“Keep driving by this hotel...”
  • STAINS ON BEDDING
  • STAINS ON BEDDING
 of 5 bubbles spicerma, 3 Jan 2017 | Read review
“Room away from the highway”
 of 5 bubbles kawaii5, 17 Oct 2016 | Read review
“I don't know where a good room would be!”
 of 5 bubbles NewYorkSusan56, 17 Aug 2016 | Read review
“Top floor has a good view "SOMEWHAT"”
 of 5 bubbles Michael0096, 1 Apr 2016 | Read review
5 of 5