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DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center

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DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center
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846 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center
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Showing 837: English reviews
Meadow Lands, Pennsylvania
Reviewed 15 August 2016

We spent an overnight here recently when attending a concert in downtown Pittsburgh just to save a little cash when we learned that most downtown hotels charge extra for parking. Pittsburgh is not hard to access from Monroeville and I had a few things to see at Macy's which was just across the parking lot so it was a nice...

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Helpful?
Thank FineMind
Jordan H, Manager-On-Duty at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Dear FineMind, We sincerely apologize that you did not see the amicable service standards we expect from our staff, and assure you that this is not typical of our property. We understand that our hotel is not just somewhere to sleep, but a place where our staff attend to your needs and ensure a comfortable, problem-free experience. We're pleased to...

Garland, Texas
Reviewed 15 August 2016

Registeration at desk was done all wrong. No breakfast coupons given as it was included with the group. Sent me the wrong days charges on the e- mail. No breakfast for gluten free diet. Very noisy at night.

Review collected in partnership with DoubleTree by Hilton
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Thank 557hardeepm
Jordan H, Manager-On-Duty at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Dear 557hardeepm, Thank you for taking the time to share your feedback. We hold accuracy with guest reservations in high importance, and we apologize that this did not reflect in our service during your time with us. We will discuss your comments with our Executive team to improve our services. Our Share Restaurant does feature gluten free items, but we...

Franklin, Idaho
Reviewed 9 August 2016

We were very pleased with our stay at the Doubletree in Monroeville, PA my home office is in Pittsburgh, PA but this was my first stay at the Doubletree and will be my only place to stay from now on. My wife was with me and most day's while I was at the office she was at or around the...

Review collected in partnership with this hotel
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Thank 505warnerm
Jordan H, Manager-On-Duty at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Dear 505warnerm, Thank you for your praise! We're pleased to hear we won you over after a single stay, and look forward to having you visit us time and again whenever you're at the home office. Our team strives to treat our guests as family during their time with us, and we hope your wife found our insight into the...

Raleigh, North Carolina
Reviewed 8 August 2016

I've stayed here before and this place has REALLY gone down hill. If I had been traveling alone I would have not stayed at all. It is dark, dingy, dirty, and really not at all worthy of the Double Tree name. Hilton should be ashamed. While the lobby, front desk personnel (thanks Joe and Mark) and the rest of the...

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Helpful?
Thank SleepbyWaves
Jordan H, Manager-On-Duty at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Dear SleepbyWaves, We sincerely apologize that you did not experience a problem-free and spotless stay as we intend for every guest. Your comments regarding the cleanliness of your room and the property we will assuredly share with our Executive Housekeeper, so that we can improve upon our standards. Our guests certainly do enjoy the close proximity to the Monroeville Convention...

United States
Reviewed 8 August 2016

We spent a night here in July. Our bed was comfortable and the room was clean. There was plenty of parking (with no extra parking fee). And the location was convenient for us. We have stayed here several times before and would be happy to stay here again.

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Thank GlobalRambler
Jordan H, Manager-On-Duty at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Dear GlobalRambler, Thank you for sharing your thoughts on your stay. We appreciate that you continue returning to us time and again for your time in Monroeville/Pittsburgh. Luckily for our guests, we feature parking in abundance and at no cost. We look forward to seeing you again and hope you will come back soon. Jordan, Manager-On-Duty

Houston, Texas
Reviewed 8 August 2016

Good hotel maybe a little dated. The breakfast was served in a conference room instead of restaurant because of remodeling. There was some peeling of the paint in the bathroom but overall I would stay there again.

Review collected in partnership with DoubleTree by Hilton
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Thank Darrell F
Jordan H, Manager-On-Duty at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Dear Darrell F, Thank you for choosing our hotel for your time in the Pittsburgh area. We appreciate your feedback and will share it with our Executive team. Our team here at the Doubletree Monroeville uses this to improve upon our services and give some tender care to our rooms between guests, so that you receive a spotless room and...

Pelham, Alabama
Reviewed 1 August 2016

Dirty rooms, old rooms, peeling paint, light fixtures not working. Didn't change towels or bed linen as requested. Lobby dusty. No vending machines on each floor. Restaurant staff very courteous. Curtains in the room were dirty.

Review collected in partnership with DoubleTree by Hilton
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Thank bernardg634
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements.

Reviewed 28 July 2016

since I was in town for business for a week and I pull around a small trailer. I was looking for a hotel with plenty of parking and restaurants within walking distance. This hotel had both. Plus a mall close by too. There was a lot of good places to eat. easy access off the road too.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank alanaU7852KK
Joseph L, Guest Relations Manager at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Thank you very much for staying with us! We are pleased to hear that you had such a comfortable and easy stay. Your patronage is very appreciated, and we hope you stay with us again soon. If there is anything we can do for you, feel free to reach out at any time. Thank you, Joseph Lerch Guest Relations Manager

Colton, California
Reviewed 26 July 2016

The room was more like a suite. King sizebed, small sofa, desk, flat screen tv, dining table and a coffee table. I requested a refrigerator and microwave and they were delivered almost immediately. Great staff. I'll definitely be staying there again.

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Thank Beverly H
Management response:

Thank you for staying with us! We are happy to hear you enjoyed your stay at our property so much. We appreciate your business and thank you for your continued loyalty. If there is anything else we can do for you, please feel free to reach out. Sincerely, Joseph Lerch Guest Relations Manager

Lancaster, Pennsylvania
Reviewed 25 July 2016

This hotel was a complete let down for a Double Tree. We use the title "DDT" because we have named it the "Dirty Double Tree". Our FIRST room was filthy; where you could actually see dust laying on furniture and along the wallboards. We could hear people talking and a child screaming. We asked to be moved and we were...

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Helpful?
Thank zimmermans75
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention so we could help make it right. We have discussed this with our staff, and will make every effort to be sure our rooms meet the...

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Near DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Our hotel is adjacent to Monroeville Convention Center, which has over 100,000sq. ft. of meeting space, also located next to the Monroeville Mall with over 180 shops and restaurants. DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center provides you spacious guest rooms featuring 32-inch flat-screen TV, large bath, and WiFi, complimentary parking, on-site restaurant, indoor pool, hot tub and fitness center. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center

Address: 101 Mall Blvd, Monroeville, PA 15146-2209 (Formerly Radisson Hotel)
Region: United States > Pennsylvania > Monroeville
Price Range: $149 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center 3*
Number of rooms: 191
Reservation Options:
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Also Known As:
Doubletree Pittsburgh/Monroeville Hotel Monroeville
Radisson Hotel Monroeville
Radisson Monroeville
Monroeville Radisson
Hotel Style:
#3 Business Hotel in Monroeville
#3 Family Hotel in Monroeville
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center staff and other travellers.
3 questions
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Greenwood, Indiana
4 months ago
Greenwood, Indiana
4 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a corner room if you want a spacious room.”
sophiep193, 26 Apr 2017 | Read review
“Any room will do.”
TTSantiago82, 30 Mar 2017 | Read review
“king corner room”
dollsdreamin, 16 Feb 2017 | Read review
“North side of the hotel may give you better vantage of views towards Pittsburgh especially at night.”
jasonc834, 5 Dec 2016 | Read review
“There are no rooms with handicap bars on toilets. That was a slight problem for our visit.”
Q8308SLpatriciad, 26 Oct 2016 | Read review
5 of 5