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SpringHill Suites Pittsburgh Airport

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SpringHill Suites Pittsburgh Airport
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205 Reviews from our TripAdvisor Community

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Showing 202: English reviews
Reviewed 1 week ago via mobile

I did not like this hotel. I picked it on accident but I've stayed at other Springhill Suites and have been satisfied. That wasn't the case with this one. The hotel had bad rust in the shower. We asked to move, which they allowed but the next room had a smell in it like someone had just taken a number...

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Helpful?
Thank Alexis S
ConcordHospitality, General Manager at SpringHill Suites Pittsburgh Airport, responded to this review

Dear Alexis S, I’m sorry that our accommodations were not to your liking; please forgive us. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review with us. Sincerely, Robert...

Laguna Niguel, California
Reviewed 4 weeks ago via mobile

The hotel is dated. Needs a bad remodeling or upgrade. Rust stains on the outside of the exterior and a broken side entrance?!? My adventure into my room started with a non-functioning radio, a toilet that wouldn't flush, and ended with a set of curtains that would not close because they were not pliable enough to sit one-on-top-of-another. There are...

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Helpful?
Thank omnifox
ConcordHospitality, General Manager at SpringHill Suites Pittsburgh Airport, responded to this review

Dear omnifox, Thank you for taking the time to write a review about your recent stay; I'm sorry that our accommodations were not to your liking. We appreciate your feedback and we regret the issues with your room. We will take your comments under consideration as we continually work to improve our guest experience. Thank you for staying with us....

Erie, United States
Reviewed 4 weeks ago via mobile

Had a beautiful room near the airport -free wifi -long term parking -free breakfast -free airport shuttle! The front desk as well as gentlemen who drove shuttle-very kind & helpful! Great experience! Reasonable price -will definitely return for another stay next time we are flying out of Pittsburgh!

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Helpful?
Thank Debbie R
ConcordHospitality, General Manager at SpringHill Suites Pittsburgh Airport, responded to this review

Dear Debbie R, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As our valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Best, Robert Plutto General Manager

Reviewed 7 January 2017 via mobile

First time staying in the spring hill suites and I would definitely come back. Friendly and knowledgeable staff, clean room and pool and hot tub were amazing. The room size was fantastic for our family. Excited for another stay!

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Helpful?
Thank SRG2789
ConcordHospitality, General Manager at SpringHill Suites Pittsburgh Airport, responded to this review

Dear SRG2789, We appreciate you taking the time to share your experience with us. We love hearing that your family's stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip. Best, Robert Plutto General Manager

Portland, Oregon
Reviewed 1 January 2017

Staff was nice and prompt. Room was spacious, clean, pleasant decor and in good condition. Had small microwave, refrigerator, separate sinks, 2 TV sets (don't want those both going at the same time) and a sofa plus standard desk. Beds were comfortable. We took the shuttle to the airport (almost 7 miles away) - booked it the night before and...

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Helpful?
Thank thatkatcal
ConcordHospitality, General Manager at SpringHill Suites Pittsburgh Airport, responded to this review

Dear thatkatcal, We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our amenities and location pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Robert Plutto General Manager

Reviewed 29 December 2016

Stayed here with family and was very pleased. Our room was on the second floor and it was very quiet. Liked the fact that we had 2 TVs in our room- made it easier to appease everyone's different choices in channels. Room was also very clean and spacious. No stained sheets, carpets, or odd odors that I have experienced in...

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Helpful?
Thank Kristen S
ConcordHospitality, General Manager at SpringHill Suites Pittsburgh Airport, responded to this review

Dear Kristen S, We are delighted to hear of the comfort you experienced at our hotel. I’m glad you were able to take advantage of our well equipped rooms and value. Our associates are the key to providing our guests with a satisfying stay. We appreciate your kind remarks and hope to see you again. Best, Robert Plutto General Manager

Las Vegas, Nevada
Reviewed 5 October 2016

I recently wrote a review of a different SpringHill Suites and this one will be similar in that this brand really needs to get its act together with consistency. There are many good characteristics of this particular property which I will get to, but first... SpringHill Suites vary in room appointments based on whether it is an older SpringHill Suites...

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Helpful?
Thank jbliv
ConcordHospitality, General Manager at SpringHill Suites Pittsburgh Airport, responded to this review

Dear jbliv, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I have noted your recommendations regarding our room and curtain design. Thank you for your time in reviewing our hotel and we appreciate your patronage. Sincerely, Robert Plutto General Manager

Home
Reviewed 1 October 2016 via mobile

$126 to sleep 4 hours and onto the airport for a 6 am flight. Pleasant front desk, which is cool @ 11 pm when you're only there for a few hours. Clean rooms. Plenty of parking. EZ on and EZ off. Will stay here again on an upcoming trip.

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Helpful?
Thank msadler99
ConcordHospitality, General Manager at SpringHill Suites Pittsburgh Airport, responded to this review

Dear msadler99, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. We appreciate being a part of your trip! Best, Robert Plutto General Manager

Sunset, SC
Reviewed 30 September 2016

Picked this hotel for location close to family, restaurants and shopping. Reservation was for 3 nights. After 10 minutes at the hotel I went to the front desk and changed it to 1 night. The first impression is terrible. Upon walking into the room we were hit with the strongest air freshner smell imaginable. Then we noticed the MANY stains...

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Helpful?
Thank pmonty13
ConcordHospitality, General Manager at SpringHill Suites Pittsburgh Airport, responded to this review

Dear pmonty13, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. I'm very sorry for the issues you experienced with your room. Your satisfaction is very important to us and we...

Keizer, Oregon
Reviewed 14 September 2016

Overall the hotel is nice with a very friendly and helpful staff. Check in was a breeze and the young lady at the desk was very cheerful and professional and gave us a great tip on a place to eat. The downside is that their smoking area is right outside the front door so depending on which way the wind...

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Helpful?
Thank bgolfguy
ConcordHospitality, General Manager at SpringHill Suites Pittsburgh Airport, responded to this review

Dear bgolfguy, We are happy to hear from you and glad to know your stay was pleasant overall. We appreciate you taking the time to share your experience. Your comments, which highlight strengths and areas for improvement, serve as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We hope to have the opportunity...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Experience our newly renovated suites at the SpringHill Suites Pittsburgh Airport hotel offering modern touches along with fresh, new decor. It's easy to stay productive or just relax in our spacious suites featuring separate living and sleeping area with custom comfort bedding, 32" flat screen TV, free Wi-Fi, plus pantry area with a mini-fridge and microwave. Our Pittsburgh Airport hotel (PIT) is centrally located in the heart of The Pointe near Robinson Town Center in North Fayette, just minutes to the Pittsburgh International Airport and only 11 miles from downtown Pittsburgh. Renew yourself daily with our complimentary breakfast buffet offering a variety of fresh options. Unwind in the indoor pool, whirlpool or fitness center or stay productive in our business library. Our Pittsburgh Airport hotel has 1 Meeting Room perfect for small gatherings up to 50 people. When choosing Pittsburgh Airport hotels, you'll find that the SpringHill Suites Pittsburgh Airport hotel is miles above the rest! ... more   less 

Additional Information about SpringHill Suites Pittsburgh Airport

Address: 239 Summit Park Drive, Moon Township, PA 15275
Region: United States > Pennsylvania > Moon Township
Price Range: $111 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Pittsburgh Airport 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Springhill Suites Pittsburgh Airport Hotel Pittsburgh
Pittsburgh Springhill Suites
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Pittsburgh Airport staff and other travellers.
3 questions
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Paradise, California
over a year ago
Pittsburgh, Pennsylvania, United States
over a year ago

See all questions (3)

Questions? Get answers from SpringHill Suites Pittsburgh Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no good rooms....just pick a different hotel!!!!”
 of 5 bubbles pmonty13, 30 Sep 2016 | Read review
“Stay away!!!!”
 of 5 bubbles 831AdamS, 26 Aug 2016 | Read review
“ask for aways from those rumbling ice machines and the side driveway”
 of 5 bubbles 815miaw, 4 Apr 2016 | Read review
“Avoid this hotel, too many options in this area to settle for this location.”
 of 5 bubbles TravelPatience, 4 Jan 2016 | Read review
“If you are going on a weekend of a Steeler's home game, book early. This place was packed.”
 of 5 bubbles EricT640, 22 Oct 2015 | Read review
5 of 5