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Air conditioning wasn't working in the room making it unbearably hot. Staff member Kimberley kept us waiting until well past midnight to do a room change because the air conditioning could not be fixed and finished her shift and left the problem to another staff...More
Response from Brian W, General Manager at Holiday Inn Morgantown / PA TurnpikeResponded 28 May 2017
I thank you for the comment. Rest assured we are working already on this problem. I hope to see you the next time. Thanks Brian Witman GM
My husband and I have been staying here multiple times a year for business travel. We've always liked it since it's clean, quiet, and fairly convenient for our business stops. After this weekend, I doubt we'll be back, totally due to the exceptionally poor customer...More
Thank Kathryn B
Response from IHGService, Guest Relations Manager at Holiday Inn Morgantown / PA TurnpikeResponded 29 May 2017
Dear Kathryn B,
Thank you for staying with us and for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay, particularly the level of service you received. I would like to address this with you further...More
Room and bathroom not very clean. Stayed for four nights. Room keys didn't work the 2nd night, no apology from front desk, they just seemed bothered we were bothering them. Manager yelled at employees in front of customers. Breakfast they served us was not much...More
Response from IHGService, Guest Relations Manager at Holiday Inn Morgantown / PA TurnpikeResponded 19 May 2017
Thank you so much for staying with us and for taking the time to write a review about your experience with us.. I regret and apologize for the cleanliness of the room assigned to you and the less than stellar customer service provided...More
This is a funky holiday inn that looks like it was constructed out of an airport hangar. Large pool just inside. Very friendly woman checked us in. Room and beds were comfy. Breakfast not included. But kids can eat free in the restaurant within the...More
I came to the Holiday Inn for a convention in November. The rooms were exceptionally clean, and well appointed. I had an end room, far away from the main atrium, and I swear you could hear a pin drop in the room. The showers had...More
US$92 - US$158 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Holiday Inn Morgantown / Pa Turnpike Hotel Morgantown ,
All I know is that our room was on the third floor, and the balcony by the elevators looked directly over the pool, but they didn't approve my request to let me high dive from there. I probably shouldn't have told them I... More
All I know is that our room was on the third floor, and the balcony by the elevators looked directly over the pool, but they didn't approve my request to let me high dive from there. I probably shouldn't have told them I can't swim.
It's not a fancy place. I don't know if you can make a reservation because we never tried. Varied menu. Nothing to fancy and of decent quality. Nice if you don't want to get out and drive anywhere. Room service was also... More
It's not a fancy place. I don't know if you can make a reservation because we never tried. Varied menu. Nothing to fancy and of decent quality. Nice if you don't want to get out and drive anywhere. Room service was also available.