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Hotel M, Mount Pocono

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Hotel M, Mount Pocono
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264 Reviews from our TripAdvisor Community

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Showing 263: English reviews
1 review
Reviewed 4 days ago NEW

We stayed at this hotel for the first time. It is very close to casino and nearby shops. The staff was really friendly and helpful. They helped us finding a cab at night time. Love t stay again with my family.

Helpful?
Thank mubashar f
GMHotelM, Guest Relations Manager at Hotel M, Mount Pocono, responded to this review

Dear mubashar f, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. We would love... More 

1 review
Reviewed 5 days ago NEW via mobile

Hotel m pocono is super friendly . Rooms are cozy & comfortable . Microwave is a big plus in s room . We came here for thanksgiving vacation with my family & cousins & we booked 5 rooms . We enjoyed our stay at this hotel . Highly recommend this hotel.

Helpful?
Thank Imran F
GMHotelM, Guest Relations Manager at Hotel M, Mount Pocono, responded to this review

Dear y Imran F, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. It means a lot to us that you've allowed us to... More 

Brooklyn, New York
1 review
Reviewed 1 week ago via mobile

Nice place to stay with friend and family .great staff I like it so much. And I advice everybody to come you enjoy your stay trust me. I m looking forward to coming back as soon as possible. Cheers lllllllllllllloooooooooooolllllllllllll

Helpful?
Thank lakuim
ManagerX1, Manager at Hotel M, Mount Pocono, responded to this review

Thank you for the kind words regarding your enjoyable stay at Hotel M Mount Pocono. Our goal is to provide excellent service, so we are pleased that you had a restful and comfortable visit. It encourages me to read that we succeeded in making your stay as wonderful as we want every guest's visit to be. We look forward to... More 

1 review
Reviewed 1 week ago via mobile

Real cool place to the attraction in three heart of it all yet secluded. Fabulous stay great people awesome pool and nice hot breakfast. See my photos below for yourself and cast your own opinion. Will definitely bring my family back again #poconos

Helpful?
Thank Fitzroy N
ManagerX1, Manager at Hotel M, Mount Pocono, responded to this review

Thank you for writing a terrific review of your recent stay at the Hotel M Mount Pocono. We are delighted to know you loved our location and enjoyed our facilities and amenities as well. It encourages me to know that we succeeded in making your stay as wonderful as we want every guest's visit to be. Thanks again for sharing... More 

Level Contributor
1 review
Reviewed 1 week ago via mobile

Very nice receptionist; rooms are truly clean and super quiet!!! Amazing information shared and warmly greeted totally rare to find but super excited that I encountered such!! Definitely looking forward to coming back in the summer Awesome job

Helpful?
Thank Latisha J
ManagerX1, Manager at Hotel M, Mount Pocono, responded to this review

Thank you for the wonderful feedback of your visit to the Hotel M Mount Pocono. We are delighted that our front desk associates made you feel so welcome and you loved your well-appointed room. I am thrilled to share your gracious comments with my team. It was a pleasure hosting you, and we cannot wait to welcome you again soon.... More 

Tobyhanna, Pennsylvania
1 review
Reviewed 1 week ago via mobile

I love this hotel great staff service is fast & friendly!! I highly recommend this lovely hotel to anyone in the area great prices as well!!!! Breakfast is also Amazing!!!! The indoor pool great you'll love spending time there!!

Helpful?
Thank Hunter995
ManagerX1, Manager at Hotel M, Mount Pocono, responded to this review

It’s a pleasure to read about the excellent service you received from our staff at the Hotel M Mount Pocono. We are delighted to know you found us to be of great value and loved the facilities we provide, especially our complimentary breakfast offerings. Thank you for recommending us online, and we hope you will choose to stay with us... More 

1 review
Reviewed 2 weeks ago via mobile

Very nice hotel, clean, and customer service is awesome. Friendly staff. I would recommend this hotel to anyone. I have stayed here before for a month and the staff made my stay very comfortable. The only hotel i will stay in mt pocono.

Helpful?
Thank latifahsmith27
GMHotelM, Guest Relations Manager at Hotel M, Mount Pocono, responded to this review

Dear latifahsmith27, Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. It means a lot to us that you've allowed us to be such... More 

Brooklyn, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

Im not a nit-picker or germophobe by any means. A hotel/motel is simply a place to lay my sleep and wash up. That said, everything should at least APPEAR to have been cleaned and care taken to be visually appealing. The criticisms I'm about to list are SO obviously WRONG that it's plainly obvious that neither the management and hence... More 

Helpful?
Thank jmassage58
ManagerX1, General Manager at Hotel M, Mount Pocono, responded to this review

Thank you for taking the time to review our hotel. The incidents you highlighted in your review are very concerning. This is not the type of service our hotel is known for, and we extend our apologies. Be assured that we are taking steps to ensure we are well poised to serve you better during your next stay. We are... More 

Travellers are raving about these Mount Pocono hotels

Brooklyn, New York
1 review
Reviewed 2 weeks ago

The only thing I was disappointed in at the hotel is the eggs at breakfast. It didn't taste like eggs and it was very grainy. No one was liking it. I don't know if it was a one time thing since I was only there for one night but that needs to be improved on. Everything else was good

Helpful?
Thank Dongirl22
GMHotelM, Guest Relations Manager at Hotel M, Mount Pocono, responded to this review

Dear Dongirl22, Thank you for sharing your rating of our hotel. We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our breakfast eggs. We appreciate your rating and are very glad that this... More 

Jamaica, New York
Level Contributor
70 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 weeks ago

Party of three stayed there for a business event this past weekend. Rest was comfortable and pleasant. I like the fact that my son space was separated from ours. He had a bunk bed, TV and a chair which was super awesome. There were enough sitting space. The AC and heater works well. The wall was pretty stained and bathroom... More 

Helpful?
Thank BEVERLEY P
ManagerX1, General Manager at Hotel M, Mount Pocono, responded to this review

Dear Beverley, thanks so much for all of the terrific comments about your recent stay with us! We are delighted to read that you enjoyed most visit. However, I am sorry to hear you were not pleased with our breakfast offerings. We want our guests to have a great start to their day, so I am sharing your comments with... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of the Pocono Mountains region, the hotel is close to many area attractions and points of interest. This Mount Pocono, PA hotel is minutes from Mount Airy Casino, Alpine Mountain Ski & Ride Center, Camelback Ski Area, Camelbeach Waterpark and Pocono Raceway.Enjoy hiking and Pennsylvania's beautiful scenery at Bushkill Falls, featuring a series of eight waterfalls, the tallest of which cascades more than 100 feet. We have a convenient location and offer easy access to many nearby industrial parks, riding stables, ski resorts, and canoeing, fishing and white-water rafting areas. Find bargains at the nearby Crossings Premium Outlets shopping mall. A variety of restaurants and cocktail lounges can be found in the surrounding area. Guests of this Mount Pocono, PA hotel will enjoy amenities and features like:Free continental breakfastFree wired and wireless high-speed Internet accessFree local callsFree coffeeAfter a busy day, relax in the indoor heated pool. Be sure to take advantage of our on-site exercise room. Access to copy and fax services is offered for our guests. All guest rooms come equipped with, coffee makers, curved shower rods, hair dryers, irons, ironing boards and cable television. Non-smoking rooms can be requested.Weekly and monthly rates are available; contact the hotel for more details. For added convenience, laundry facilities are located on the premises.Whether traveling to Pennsylvania for business or pleasure, make the hotel your home away from home when visiting the Mount Pocono area. We look forward to serving you soon. ... more   less 

Additional Information about Hotel M, Mount Pocono

Address: 1244 Pocono Blvd, Rt. 611, Mount Pocono, PA 18344-1042 (Formerly Quality Inn & Suites)
Region: United States > Pennsylvania > Pocono Mountains Region > Mount Pocono
Price Range: $90 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel M, Mount Pocono 2*
Number of rooms: 80
Reservation Options:
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Also Known As:
Quality Inn & Suites Mount Pocono Hotel Mount Pocono
Quality Inn And Suites Mount Pocono
Quality Inn Mount Pocono
Mount Pocono Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hotel M, Mount Pocono staff and other travellers.
3 questions
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over a year ago
Reading, Pennsylvania

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Questions? Get answers from Hotel M, Mount Pocono staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room needs an ironing board and an extra blanket to cover with for the pull out couch. ”
 of 5 bubbles Dongirl22, 14 Nov 2016 | Read review
“The room was very clean, and the service was great. The location was perfect for what we had plans to do. Their was a big crowd on Friday night, and we thought we would not get any sleep, but every thing went great.”
 of 5 bubbles jazzfest71, 13 Nov 2016 | Read review
“request desires, near pool, near elevator etc”
 of 5 bubbles , 13 Nov 2016 | Read review
“Download "TraffickCam" to help fight against Human Trafficking.”
 of 5 bubbles elizabethbI4551BS, 24 Oct 2016 | Read review
“The only ice machine is on the first floor, close to the check-in desk”
 of 5 bubbles thbrouck, 21 Aug 2016 | Read review
5 of 5
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