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    Hotel M, Mount Pocono

    1244 Pocono Blvd, Rt. 611, Mount Pocono, PA 18344-1042
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$21
    US$80
    US$59
    US$80
    US$80
    Traveller (174)
    Room & Suite (22)
    Pool & Beach (3)
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    Overview

    • Excellent30%
    • Very good18%
    • Average13%
    • Poor13%
    • Terrible24%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    2 Star Hotel
    All hotel details
    Paradise Stream Resort
    1,474 reviews
    #2 of 7 hotels in Mount Pocono
     
    Comfort Inn & Suites
    295 reviews
    #5 of 7 hotels in Mount Pocono
     
    Pocono Manor Resort & Spa
    1,391 reviews
    #2 of 2 hotels in Pocono Manor
     
    Mount Airy Casino Resort
    1,250 reviews
    #1 of 7 hotels in Mount Pocono
     
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Traveller rating
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    Reviewed 2 days ago via mobile

    I stayed at the Hotel M as I do often and every single time I'm satisfied. Very comfortable peaceful experience and I recommend every stay in the Poconos at Hotel M. They are located in Mount Pocono right next door to Wendy's so food is...More

    Review collected in partnership with Deutsche Telekom
    Helpful?
    Response from 00gc, General Manager at Hotel M, Mount Pocono

    Thank you for the wonderful review of your visit once again to the Hotel M Mount Pocono. We are delighted to read that you loved our convenient location which was perfect for your needs and our friendly associates. We appreciate you recommending us online and...More

    Reviewed 3 days ago

    This hotel is in a great location. The views are awesome. The staff was very friendly and helpful. The rooms were clean and huge. The price was worth it. Breakfast, gym and the indoor pool were awesome. There was a lot of shopping and restaurants...More

    Helpful?
    Response from 00gc, General Manager at Hotel M, Mount Pocono

    We appreciate you sharing your terrific feedback! It makes us so happy to read that you enjoyed every aspect of our hotel including our location, pricing, amenities and your room. Falon will be delighted to hear you singled her out for a special recognition. Thanks...More

    Reviewed 5 days ago

    Me and my girlfriend have stayed at this hotel a few times and we always have a great stay.The last time we stayed we were randomly selected for a room upgrade which was pretty cool! The staff is very nice and pleasant. I would definitely...More

    Helpful?
    Response from 00gc, General Manager at Hotel M, Mount Pocono

    Thank you for returning to the Hotel M Mount Pocono. There is no better compliment than a guest who keeps coming back time after time! We are so glad you and your girlfriend had a great stay once again and that you enjoyed the upgrade....More

    Reviewed 6 days ago via mobile

    Clean room, great continental breakfast, well experience staff. Will definitely stay here again. Clean pool and great customer service at the front desk. The staff is very attending and will go to great lengths to satisfy your needs and concerns. Very nice place to stay.More

    Helpful?
    Response from 00gc, General Manager at Hotel M, Mount Pocono

    Thank you for choosing the Hotel M Mount Pocono. I loved reading your compliments about your room, our amenities and especially our service. My team will certainly be delighted to hear your praises. Thanks so much for your review. We hope that you will stay...More

    Reviewed 6 days ago via mobile

    Falton Negron she is a very eficient employee shes the Best in the lobby she treated us líke kings..... her service is perfect when theres any type of situation she always finds away to fix it ..! luv itMore

    Helpful?
    Response from 00gc, General Manager at Hotel M, Mount Pocono

    Julio, thank you for being our guest at the Hotel M Mount Pocono. We are delighted to know you enjoyed your time with us and that you were impressed with the service provided by our staff. I will be sure to share your compliments with...More

    Paradise Stream Resort
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    Comfort Inn & Suites
    295 reviews
    #5 of 7 hotels in Mount Pocono
     
    Pocono Manor Resort & Spa
    1,391 reviews
    #2 of 2 hotels in Pocono Manor
     
    Mount Airy Casino Resort
    1,250 reviews
    #1 of 7 hotels in Mount Pocono
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$70 - US$125 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (174)
    Room & Suite (22)
    Pool & Beach (3)
    Dining (1)
    Nearby
    Nearby Hotels
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    Nearby Restaurants
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    Bailey's Rib & Steakhouse
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    Nearby Attractions
    Mount Airy Casino
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    Candle Shoppe
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    Questions & AnswersAsk a question
    jmassage58
    To the General Manager: Do you think that a year's worth of "apologies" to all of those "terrible" reviews make any difference? Please stop apologizing about the nasty conditions of this hotel and FIX the problems that over half of your paying guests are complaining about. NO ONE that gives you an unfavorable review is COMING BACK to experience these supposed changes that you're claiming will be addressed. What you're failing to understand is that the first impression is a lasting impression and those of us who have taken the time to write lengthy criticisms of your hotel...WILL NOT BE BACK. You've permanently lost those customers and anyone that they could have referred your hotel to. Your responses and apologies are don't mean anything because all one has to do is go back and read all of the previous guests criticisms over the last couple of years (and your stock responses) to KNOW that you are NOT addressing these issues. You need to SUPERVISE your cleaning staff to make sure those rooms look and smell clean. You should know which employee is assigned to which rooms and hold them responsible for making those rooms look and smell PRISTINE! Get rid of all that torn/ripped/stained furniture! What are you THINKING?? I've purchased 2nd hand furniture that is NOT torn or stained and looked MUCH better quality that what you had in our room. It does not take much to correct. All these negative reviews will continue to negatively impact any profit you may be trying to get.
    21 November 2016|
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    scholarlymama
    How do you manage to stay open when your hotel is dirtier and nastier than most bathrooms?
    2 November 2015|
    Answer Show all 4 answers
    Response from Syed Akrum U | Property representative |
    Dear Valued Guest thank you for writing us, we are really sorry for the inconvenience that you have please let us know your concern so that we can take care of that immediately. Once again thank you for writing us.
    0
    Votes
    Naysika O
    do u serve free breakfast?????
    23 August 2015|
    Answer Show all 3 answers
    Response from TravelingChuckNas | Reviewed this property |
    The breakfast was simple cereal and assorted pastries. I stuck to the coffee myself.
    2
    Votes
    Room Tips
    "Every room is good."
    Read review
    "New Pillows and air out tje room prior to guest arriving"
    Read review
    "Room needs an ironing board and an extra blanket to cover with for the pull out couch."
    Read review
    "The room was very clean, and the service was great. The location was perfect for what we had plans to do..."
    Read review