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    Hotel M, Mount Pocono

    1244 Pocono Blvd, Rt. 611, Mount Pocono, PA 18344-1042
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$21
    US$80
    US$59
    US$80
    US$80
    Traveller (174)
    Room & Suite (22)
    Pool & Beach (3)
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    Overview

    • Excellent30%
    • Very good18%
    • Average13%
    • Poor13%
    • Terrible24%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    2 Star Hotel
    All hotel details
    Paradise Stream Resort
    1,474 reviews
    #2 of 7 hotels in Mount Pocono
     
    Comfort Inn & Suites
    295 reviews
    #5 of 7 hotels in Mount Pocono
     
    Pocono Manor Resort & Spa
    1,391 reviews
    #2 of 2 hotels in Pocono Manor
     
    Mount Airy Casino Resort
    1,248 reviews
    #1 of 7 hotels in Mount Pocono
     
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (304)
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    11 - 15 of 304 reviews

    Reviewed 4 weeks ago via mobile

    Just checked in here at hotel M pocono first time..front office was very friendly and really helpful they gave one of the newly renovated room which is nice clean awesome. Kids are in love with the indoor pool. Visiting today and tomorrow CamelBack nearby. I...More

    1  Thank Mukesh S
    Response from 00gc, General Manager at Hotel M, Mount Pocono

    Mukesh, thank you for staying at the Hotel M, Mount Pocono with your family. We appreciate your comments about the excellent customer service provided by our Front Desk staff. We are also happy to know that your children enjoyed the pool. Thanks again, we look...More

    Reviewed 5 weeks ago via mobile

    This place is a good option if you don't want to pay over $100 a night for another hotel in the area. The breakfast is pretty good and the heated pool is nice. However, it simply is not clean. Especially the floors, everywhere. All that...More

    1  Thank KelGol
    Response from 00gc, General Manager at Hotel M, Mount Pocono

    Thank you for posting a review of your recent stay with us. We are glad to know you liked our complimentary breakfast offerings and the great value we offer. We value your concerns and have shared it with our housekeeping team to ensure proper care...More

    Reviewed 5 weeks ago

    Love this place beds so comfortable Jacuzzi great pool great staff kind and friendly nice cozy and clean breakfast great love the waffles m bacon and convenient and defenetly affordable price for me sharing the same statues with friends and familyMore

    1  Thank charlenefeliciano
    Response from 00gc, General Manager at Hotel M, Mount Pocono

    Thank you for taking the time to provide wonderful feedback about your stay. We are so happy to read you liked the comfort of your room and that you enjoyed our complimentary breakfast offerings. We appreciate you recommending the Hotel M Mount Pocono. Please come...More

    Reviewed 11 March 2017 via mobile

    Hotel M Mount Pocono is a clean hotel with all of the modern conveniences and amenities. The staff is so friendly and helpful, especially Montana. The continental breakfast was very delicious and far exceeded my expectation of 3 day old donuts and weak coffee. It...More

    1  Thank Theresaling
    Response from 00gc, Manager at Hotel M, Mount Pocono

    Thank you for sharing your wonderful review of the Hotel M Mount Pocono. I am truly glad that we made your visit a memorable one, and I will be sharing your compliments with my team, especially regarding the exceptional service provided by Montana. We are...More

    Reviewed 10 March 2017 via mobile

    Nelson made this visit enjoyable. He approached me in the parking lot the day after the big snow storm. He offered to clean the snow off my car. I immediately stopped him to say that I wasn't carrying any cash. He told me all I...More

    Thank Shaman D
    Response from 00gc, Manager at Hotel M, Mount Pocono

    Shaman, thank you for reviewing your stay at the Hotel M Mount Pocono. It is a pleasure to read about the excellent service you received from Nelson, and I will be sure to share your compliment with him personally. We truly enjoyed taking care of...More

    Paradise Stream Resort
    1,474 reviews
    #2 of 7 hotels in Mount Pocono
     
    Comfort Inn & Suites
    295 reviews
    #5 of 7 hotels in Mount Pocono
     
    Pocono Manor Resort & Spa
    1,391 reviews
    #2 of 2 hotels in Pocono Manor
     
    Mount Airy Casino Resort
    1,248 reviews
    #1 of 7 hotels in Mount Pocono
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$70 - US$125 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (174)
    Room & Suite (22)
    Pool & Beach (3)
    Dining (1)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    jmassage58
    To the General Manager: Do you think that a year's worth of "apologies" to all of those "terrible" reviews make any difference? Please stop apologizing about the nasty conditions of this hotel and FIX the problems that over half of your paying guests are complaining about. NO ONE that gives you an unfavorable review is COMING BACK to experience these supposed changes that you're claiming will be addressed. What you're failing to understand is that the first impression is a lasting impression and those of us who have taken the time to write lengthy criticisms of your hotel...WILL NOT BE BACK. You've permanently lost those customers and anyone that they could have referred your hotel to. Your responses and apologies are don't mean anything because all one has to do is go back and read all of the previous guests criticisms over the last couple of years (and your stock responses) to KNOW that you are NOT addressing these issues. You need to SUPERVISE your cleaning staff to make sure those rooms look and smell clean. You should know which employee is assigned to which rooms and hold them responsible for making those rooms look and smell PRISTINE! Get rid of all that torn/ripped/stained furniture! What are you THINKING?? I've purchased 2nd hand furniture that is NOT torn or stained and looked MUCH better quality that what you had in our room. It does not take much to correct. All these negative reviews will continue to negatively impact any profit you may be trying to get.
    21 November 2016|
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    scholarlymama
    How do you manage to stay open when your hotel is dirtier and nastier than most bathrooms?
    2 November 2015|
    Answer Show all 4 answers
    Response from Syed Akrum U | Property representative |
    Dear Valued Guest thank you for writing us, we are really sorry for the inconvenience that you have please let us know your concern so that we can take care of that immediately. Once again thank you for writing us.
    0
    Votes
    Naysika O
    do u serve free breakfast?????
    23 August 2015|
    Answer Show all 3 answers
    Response from TravelingChuckNas | Reviewed this property |
    The breakfast was simple cereal and assorted pastries. I stuck to the coffee myself.
    2
    Votes
    Room Tips
    "Every room is good."
    Read review
    "New Pillows and air out tje room prior to guest arriving"
    Read review
    "Room needs an ironing board and an extra blanket to cover with for the pull out couch."
    Read review
    "The room was very clean, and the service was great. The location was perfect for what we had plans to do..."
    Read review