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Room was filthy, clumps of hair in corner of bathroom, crumbs in sheets, coffee rings on dresser, bathroom sink filthy, Broken cracked elevator, peeled wall paper everywhere. Front desk girl was miserable. Checked in and then checked out. Still fighting for out money back. Left...More
My boyfriend and I stayed here for race weekend and it's a mixed review. They are renovating the rooms but I think cut a few corners. Our room was a regular room-bathroom and bedroom. The bed had a new mattress but it wasn't all that...More
Very clean and well equipped room (coffee maker, ironing board and hot iron, mini refrigerator, microwave, heat lamp in the bathroom... The pool area and exercise room were clean and presented well. The staff worked hard at keeping the breakfast area replenished with a very...More
1 Thank helene156
Response from 00gc, General Manager at Hotel M, Mount PoconoResponded 25 May 2017
Helene, thank you for sharing a review about your stay at the Hotel M Mount Pocono. We’re glad to know you were impressed with your well-appointed room along with its amenities and that our wide range of breakfast offerings were to your liking. It’s also...More
The driveway and the parking lot were full of potholes, big and small, all kind of sizes.
The toilet seat looked old and suspiciously clean, with lots of scratches.
The hotel had a note in the bathroom that they provide toiletry, should we need it....More
Response from 00gc, General Manager at Hotel M, Mount PoconoResponded 23 May 2017
Thank you so much posting a review of your stay. It's nice to read that we met most of your expectations, and we were able to accomdate your needs regarding breakfast. However, I do apologize for the problems with your room. I have shared your...More
Nice hotel but showing it's age. Looks like the effort is put into it to keep it well kept but it could use a renovation. Slippery tub but bathroom was a very good size and clean. Staff was pleasant and helpful and the location was...More
Thank Paul W
Response from 00gc, General Manager at Hotel M, Mount PoconoResponded 21 May 2017
Paul, thank you for staying with us and sharing your feedback. Although you liked our location along with the amenities and facilities we have to offer, your observations about the appearance of the hotel are appreciated and have been shared with the appropriate individuals in...More
US$75 - US$152 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
Pocono Mountains Region >
Also Known As
Quality Inn And Suites Mount Pocono ,
Quality Inn & Suites Mount Pocono Hotel Mount Pocono ,
Response from Syed Akrum U | Property representative |
Dear Valued Guest thank you for writing us, we are really sorry for the inconvenience that you have please let us know your concern so that we can take care of that immediately. Once again thank you for writing us.