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27/08/2017 28/08/2017
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    Hotel M, Mount Pocono

    1244 Pocono Blvd, Rt. 611, Mount Pocono, PA 18344-1042
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    27/08/2017 28/08/2017
    US$80
    US$80
    US$80
    Traveller (186)
    Room & Suite (29)
    Pool & Beach (3)
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    Overview
    • Excellent33%
    • Very good18%
    • Average13%
    • Poor13%
    • Terrible23%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Suites
    Fitness centre
    Wheelchair Access
    2.0 Star Hotel
    All hotel details
    Offers from Hotel M, Mount Pocono
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    Kalahari Resort Pocono Mountains
    1,380 reviews
    #1 of 2 hotels in Pocono Manor
     
    Econostay Motel
    44 reviews
    #6 of 7 hotels in Mount Pocono
     
    Camelback Lodge and Indoor Waterpark
    1,181 reviews
    #1 of 4 hotels in Tannersville
     
    Pinecrest Lake Golf & Country Club
    9 reviews
    #1 of 3 hotels in Pocono Pines
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (331)
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    There are newer reviews for Hotel M, Mount Pocono
    See the most recent reviews

    21 - 25 of 330 reviews

    Reviewed 17 June 2017

    Room was filthy, clumps of hair in corner of bathroom, crumbs in sheets, coffee rings on dresser, bathroom sink filthy, Broken cracked elevator, peeled wall paper everywhere. Front desk girl was miserable. Checked in and then checked out. Still fighting for out money back. Left...More

    1  Thank urple2017
    Reviewed 13 June 2017 via mobile

    My boyfriend and I stayed here for race weekend and it's a mixed review. They are renovating the rooms but I think cut a few corners. Our room was a regular room-bathroom and bedroom. The bed had a new mattress but it wasn't all that...More

    Thank Nicole M
    Reviewed 24 May 2017

    Very clean and well equipped room (coffee maker, ironing board and hot iron, mini refrigerator, microwave, heat lamp in the bathroom... The pool area and exercise room were clean and presented well. The staff worked hard at keeping the breakfast area replenished with a very...More

    1  Thank helene156
    Response from 00gc, General Manager at Hotel M, Mount PoconoResponded 25 May 2017

    Helene, thank you for sharing a review about your stay at the Hotel M Mount Pocono. We’re glad to know you were impressed with your well-appointed room along with its amenities and that our wide range of breakfast offerings were to your liking. It’s also...More

    Reviewed 23 May 2017

    The driveway and the parking lot were full of potholes, big and small, all kind of sizes. The toilet seat looked old and suspiciously clean, with lots of scratches. The hotel had a note in the bathroom that they provide toiletry, should we need it....More

    Thank LoveAllKindsOfTravel
    Response from 00gc, General Manager at Hotel M, Mount PoconoResponded 23 May 2017

    Thank you so much posting a review of your stay. It's nice to read that we met most of your expectations, and we were able to accomdate your needs regarding breakfast. However, I do apologize for the problems with your room. I have shared your...More

    Reviewed 20 May 2017 via mobile

    Nice hotel but showing it's age. Looks like the effort is put into it to keep it well kept but it could use a renovation. Slippery tub but bathroom was a very good size and clean. Staff was pleasant and helpful and the location was...More

    Thank Paul W
    Response from 00gc, General Manager at Hotel M, Mount PoconoResponded 21 May 2017

    Paul, thank you for staying with us and sharing your feedback. Although you liked our location along with the amenities and facilities we have to offer, your observations about the appearance of the hotel are appreciated and have been shared with the appropriate individuals in...More

    Kalahari Resort Pocono Mountains
    1,380 reviews
    #1 of 2 hotels in Pocono Manor
     
    Econostay Motel
    44 reviews
    #6 of 7 hotels in Mount Pocono
     
    Camelback Lodge and Indoor Waterpark
    1,181 reviews
    #1 of 4 hotels in Tannersville
     
    Pinecrest Lake Golf & Country Club
    9 reviews
    #1 of 3 hotels in Pocono Pines
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$75 - US$152 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 60
    • Reservation Options
    • TripAdvisor is proud to partner with Groupon, Booking.com, Orbitz, Expedia, Cancelon, Priceline, Hotels.com, Agoda, Hotwire, Travelocity, HotelQuickly and getaroom.com so you can book your Hotel M, Mount Pocono reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Pocono Mountains Region >
    • Mount Pocono
    • Also Known As
    • Quality Inn And Suites Mount Pocono ,
    • Quality Inn & Suites Mount Pocono Hotel Mount Pocono ,
    • Quality Inn Mount Pocono ,
    • Mount Pocono Quality Inn
    Add Photo Photos
    Traveller (186)
    Room & Suite (29)
    Pool & Beach (3)
    Dining (1)
    Hotel & Grounds (165)
    Bathroom (14)
    Nearby
    Camelback Lodge and Indoor Waterpark
    1,181 reviews
    8.69 km away
     
    Pinecrest Lake Golf & Country Club
    9 reviews
    8.93 km away
     
    Kalahari Resort Pocono Mountains
    1,380 reviews
    4.23 km away
     
    Econostay Motel
    44 reviews
    4.88 km away
     
    Nearby Restaurants
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    Brother Bruno's Pizza
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    .13 km away
    Pioneer Diner
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    .36 km away
    Nearby Attractions
    Callie's Pretzel Factory
    69 reviews
    1.82 km away
    Mount Airy Casino
    712 reviews
    3.93 km away
    Kalahari Waterpark
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    4.23 km away
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    Ask a question
    Questions & Answers
    jmassage58
    To the General Manager: Do you think that a year's worth of "apologies" to all of those "terrible" reviews make any difference? Please stop apologizing about the nasty conditions of this hotel and FIX the problems that over half of your paying guests are complaining about. NO ONE that gives you an unfavorable review is COMING BACK to experience these supposed changes that you're claiming will be addressed. What you're failing to understand is that the first impression is a lasting impression and those of us who have taken the time to write lengthy criticisms of your hotel...WILL NOT BE BACK. You've permanently lost those customers and anyone that they could have referred your hotel to. Your responses and apologies are don't mean anything because all one has to do is go back and read all of the previous guests criticisms over the last couple of years (and your stock responses) to KNOW that you are NOT addressing these issues. You need to SUPERVISE your cleaning staff to make sure those rooms look and smell clean. You should know which employee is assigned to which rooms and hold them responsible for making those rooms look and smell PRISTINE! Get rid of all that torn/ripped/stained furniture! What are you THINKING?? I've purchased 2nd hand furniture that is NOT torn or stained and looked MUCH better quality that what you had in our room. It does not take much to correct. All these negative reviews will continue to negatively impact any profit you may be trying to get.
    21 November 2016|
    Answer
    Response from Chiquita C |
    great points. it's because of these terrible reviews I will not even chance it. no way in hell for me and my family. thank you for this post.
    0
    Votes
    scholarlymama
    2 November 2015|
    AnswerShow all 4 answers
    Response from Syed Akrum U | Property representative |
    Dear Valued Guest thank you for writing us, we are really sorry for the inconvenience that you have please let us know your concern so that we can take care of that immediately. Once again thank you for writing us.
    0
    Votes
    Naysika O
    23 August 2015|
    AnswerShow all 3 answers
    Response from TravelingChuckNas | Reviewed this property |
    The breakfast was simple cereal and assorted pastries. I stuck to the coffee myself.
    2
    Votes
    Room Tips
    "when we first walked in the room it smelled moldy maybe change carpets"
    Read review
    "Ask for a king size bed"
    Read review
    "The room on the main floor was quiet and clean...everything was accessible."
    Read review
    "Need a mats in the hot tubes other then that lovely room"
    Read review
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