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    Hotel M, Mount Pocono

    1244 Pocono Blvd, Rt. 611, Mount Pocono, PA 18344-1042
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$94
          US$90
          SAVE US$4
          US$94
          US$90
          SAVE US$4
          US$94
          US$90
          SAVE US$4
          Traveller (175)
          Room & Suite (22)
          Pool & Beach (3)
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          1,493 reviews
          #2 of 7 hotels in Mount Pocono
           
          Pocono Manor Resort & Spa
          1,411 reviews
          #2 of 2 hotels in Pocono Manor
           
          Comfort Inn & Suites
          299 reviews
          #6 of 7 hotels in Mount Pocono
           
          Mount Airy Casino Resort
          1,269 reviews
          #1 of 7 hotels in Mount Pocono
           
          Overview
          • Excellent32%
          • Very good18%
          • Average13%
          • Poor13%
          • Terrible24%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Suites
          Fitness centre
          Wheelchair Access
          2.0 Star Hotel
          All hotel details
          Paradise Stream Resort
          1,493 reviews
          #2 of 7 hotels in Mount Pocono
           
          Pocono Manor Resort & Spa
          1,411 reviews
          #2 of 2 hotels in Pocono Manor
           
          Comfort Inn & Suites
          299 reviews
          #6 of 7 hotels in Mount Pocono
           
          Mount Airy Casino Resort
          1,269 reviews
          #1 of 7 hotels in Mount Pocono
           
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          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (312)
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          There are newer reviews for Hotel M, Mount Pocono See the most recent reviews

          61 - 65 of 312 reviews

          Reviewed 12 November 2016 via mobile

          Excellent customer services as soon you enter a nice and quiet environment with inside pool,hot breakfast, gym and close to many attraction. I go every 1 to 2 month I highly recommend it beautiful experience.More

          Thank lucianosolis80
          Response from GMHotelM, Guest Relations Manager at Hotel M, Mount PoconoResponded 13 November 2016

          Dear lucianosolis80, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be comfortable and convenient and that you enjoyed the five star accommodations and hospitality...More

          Reviewed 12 November 2016 via mobile

          Close to everything there is to do in the mount Pocono area... Hotel was reasonably priced, the staff was friendly, helpful and very informative. A huge plus for us and most importantly was the clean and comfortable room we were provided. Not to mention we...More

          Thank heather G
          Response from ManagerX1, Manager at Hotel M, Mount PoconoResponded 13 November 2016

          Thank you for your outstanding review and for recommending us. It's a delight to read that you enjoyed the cleanliness and comfort your room provided and you got a good night’s sleep while here. Our housekeepers do a terrific job taking care of our rooms,...More

          Reviewed 12 November 2016 via mobile

          I have been coming here for years and I have not had a bad experience. The staff and desk clerk Fallen are exceptionally courteous. Clean rooms and continental breakfast are always nice. The manager makes sure everything with your stay is going well. I will...More

          Thank Arlenepap55
          Response from ManagerX1, Manager at Hotel M, Mount PoconoResponded 12 November 2016

          Thank you for being our loyal guest and for the kind remarks about your visit once again to the Hotel M Mount Pocono. We are so delighted to read you were impressed with our courteous associates who were attentive to all your needs and that...More

          Reviewed 9 November 2016 via mobile

          I was at Mount Pocono and stayed at Hotel M. It was a great experience, hotel is renovated, very friendly staff. I recommend to stay at Hotel M. We loved to enjoy newly renovated pool. We will visit again ...More

          Thank olpad
          Response from ManagerX1, Manager at Hotel M, Mount PoconoResponded 10 November 2016

          Thank you for writing a review of your recent stay at the Hotel M Mount Pocono. It's our goal to provide the most comfortable experience for our guests so they can have an amazing time in the Mount Pocono region. I am pleased you were impressed with...More

          Reviewed 9 November 2016 via mobile

          We stayed in room 114 on 11-5-16 to 11-6-16. Very nice and welcoming staff.room was clean,bathroom was clean. Overall very nice place.we would definitely stay there again.they have breakfast in the morning.they have an indoor pool.More

          Thank Melissa K
          Response from ManagerX1, Manager at Hotel M, Mount PoconoResponded 10 November 2016

          Thank you for writing a review of your recent stay at the Hotel M Mount Pocono. It's important to us that all our guests have a great experience and we're delighted you had an excellent visit with us! We hope that you choose us on your...More

          Paradise Stream Resort
          1,493 reviews
          #2 of 7 hotels in Mount Pocono
           
          Pocono Manor Resort & Spa
          1,411 reviews
          #2 of 2 hotels in Pocono Manor
           
          Comfort Inn & Suites
          299 reviews
          #6 of 7 hotels in Mount Pocono
           
          Mount Airy Casino Resort
          1,269 reviews
          #1 of 7 hotels in Mount Pocono
           
          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Breakfast included
          • Room amenities
          • Air Conditioning
          • Microwave
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$75 - US$140 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 60
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Orbitz, Cancelon, Priceline, HotelQuickly and getaroom.com so you can book your Hotel M, Mount Pocono reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Pennsylvania >
          • Pocono Mountains Region >
          • Mount Pocono
          • Also Known As
          • Quality Inn & Suites Mount Pocono Hotel Mount Pocono ,
          • Quality Inn And Suites Mount Pocono ,
          • Quality Inn Mount Pocono ,
          • Mount Pocono Quality Inn
          Add Photo Photos
          Traveller (175)
          Room & Suite (22)
          Pool & Beach (3)
          Dining (1)
          Hotel & Grounds (161)
          Bathroom (14)
          Nearby
          Pocono Manor Resort & Spa
          1,411 reviews
          3.33 km away
           
          Mount Airy Casino Resort
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          3.92 km away
           
          Comfort Inn & Suites
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          1.52 km away
           
          Travelodge Mt. Pocono
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          Nearby Restaurants
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          Brother Bruno's Pizza
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          Vocelli Pizza
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          .13 km away
          Nearby Attractions
          Mount Airy Casino
          700 reviews
          3.92 km away
          Kalahari Waterpark
          336 reviews
          4.23 km away
          Daley Chocolates
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          Candle Shoppe
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          Questions & AnswersAsk a question
          jmassage58
          To the General Manager: Do you think that a year's worth of "apologies" to all of those "terrible" reviews make any difference? Please stop apologizing about the nasty conditions of this hotel and FIX the problems that over half of your paying guests are complaining about. NO ONE that gives you an unfavorable review is COMING BACK to experience these supposed changes that you're claiming will be addressed. What you're failing to understand is that the first impression is a lasting impression and those of us who have taken the time to write lengthy criticisms of your hotel...WILL NOT BE BACK. You've permanently lost those customers and anyone that they could have referred your hotel to. Your responses and apologies are don't mean anything because all one has to do is go back and read all of the previous guests criticisms over the last couple of years (and your stock responses) to KNOW that you are NOT addressing these issues. You need to SUPERVISE your cleaning staff to make sure those rooms look and smell clean. You should know which employee is assigned to which rooms and hold them responsible for making those rooms look and smell PRISTINE! Get rid of all that torn/ripped/stained furniture! What are you THINKING?? I've purchased 2nd hand furniture that is NOT torn or stained and looked MUCH better quality that what you had in our room. It does not take much to correct. All these negative reviews will continue to negatively impact any profit you may be trying to get.
          21 November 2016|
          Answer
          Response from Chiquita C |
          great points. it's because of these terrible reviews I will not even chance it. no way in hell for me and my family. thank you for this post.
          0
          Votes
          scholarlymama
          How do you manage to stay open when your hotel is dirtier and nastier than most bathrooms?
          2 November 2015|
          Answer Show all 4 answers
          Response from Syed Akrum U | Property representative |
          Dear Valued Guest thank you for writing us, we are really sorry for the inconvenience that you have please let us know your concern so that we can take care of that immediately. Once again thank you for writing us.
          0
          Votes
          Naysika O
          do u serve free breakfast?????
          23 August 2015|
          Answer Show all 3 answers
          Response from TravelingChuckNas | Reviewed this property |
          The breakfast was simple cereal and assorted pastries. I stuck to the coffee myself.
          2
          Votes
          Room Tips
          "The room on the main floor was quiet and clean...everything was accessible."
          Read review
          "Need a mats in the hot tubes other then that lovely room"
          Read review
          "Every room is good."
          Read review
          "New Pillows and air out tje room prior to guest arriving"
          Read review
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