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    Hotel M, Mount Pocono

    1244 Pocono Blvd, Rt. 611, Mount Pocono, PA 18344-1042
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    08/10/2017 09/10/2017
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    US$63US$72
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    Traveller (212)
    Room & Suite (31)
    Pool & Beach (3)
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    Overview
    • Excellent36%
    • Very good18%
    • Average13%
    • Poor12%
    • Terrible21%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Suites
    Fitness centre
    Wheelchair Access
    2.0 Star Hotel
    All hotel details
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    Pocono Manor Resort & Spa
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    #2 of 2 hotels in Pocono Manor
     
    Paradise Stream Resort
    1,531 reviews
    #2 of 7 hotels in Mount Pocono
     
    Comfort Inn & Suites
    304 reviews
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    Mount Airy Casino Resort
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (356)
    There are newer reviews for Hotel M, Mount Pocono
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    61 - 65 of 355 reviews

    Reviewed 4 April 2017

    We really enjoyed our time at this hotel. The staff was great! The room was clean and the pool wasf fun. Very accomodating facility. Looking forward to staying here again if we are in the area. Service was by the staff was superb.More

    1  Thank tammyd0302
    Response from 00gc, General Manager at Hotel M, Mount PoconoResponded 4 April 2017

    We are pleased to read your kind words regarding your enjoyable stay at Hotel M Mount Pocono. It is a pleasure to know you were pleased with our welcoming associates who took great care of you and that you loved your clean room. We look...More

    Reviewed 4 April 2017

    What a great experience it was to stay at Hotel M. I am usually a "brand snob" when it comes to traveling, but the staff, facilities and price were on point! I even had a chat with Syed, the General Manager and you can tell...More

    1  Thank RIZZO95
    Response from 00gc, General Manager at Hotel M, Mount PoconoResponded 4 April 2017

    Thank you for the wonderful review of your recent visit to the Hotel M Mount Pocono. We are so delighted to read that you loved your modern room, the great value we offer for the price and our courteous associates as well. We truly enjoyed...More

    Reviewed 25 March 2017 via mobile

    Just checked in here at hotel M pocono first time..front office was very friendly and really helpful they gave one of the newly renovated room which is nice clean awesome. Kids are in love with the indoor pool. Visiting today and tomorrow CamelBack nearby. I...More

    1  Thank Mukesh S
    Response from 00gc, General Manager at Hotel M, Mount PoconoResponded 27 March 2017

    Mukesh, thank you for staying at the Hotel M, Mount Pocono with your family. We appreciate your comments about the excellent customer service provided by our Front Desk staff. We are also happy to know that your children enjoyed the pool. Thanks again, we look...More

    Reviewed 25 March 2017 via mobile

    This place is a good option if you don't want to pay over $100 a night for another hotel in the area. The breakfast is pretty good and the heated pool is nice. However, it simply is not clean. Especially the floors, everywhere. All that...More

    1  Thank KelGol
    Response from 00gc, General Manager at Hotel M, Mount PoconoResponded 26 March 2017

    Thank you for posting a review of your recent stay with us. We are glad to know you liked our complimentary breakfast offerings and the great value we offer. We value your concerns and have shared it with our housekeeping team to ensure proper care...More

    Reviewed 24 March 2017

    Love this place beds so comfortable Jacuzzi great pool great staff kind and friendly nice cozy and clean breakfast great love the waffles m bacon and convenient and defenetly affordable price for me sharing the same statues with friends and familyMore

    1  Thank charlenefeliciano
    Response from 00gc, General Manager at Hotel M, Mount PoconoResponded 26 March 2017

    Thank you for taking the time to provide wonderful feedback about your stay. We are so happy to read you liked the comfort of your room and that you enjoyed our complimentary breakfast offerings. We appreciate you recommending the Hotel M Mount Pocono. Please come...More

    Pocono Manor Resort & Spa
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    Paradise Stream Resort
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    #2 of 7 hotels in Mount Pocono
     
    Comfort Inn & Suites
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    Mount Airy Casino Resort
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$76 - US$119 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 60
    • Reservation Options
    • TripAdvisor is proud to partner with Groupon, Hotels.com, Expedia, Booking.com, Travelocity, Priceline, Orbitz, Hotwire, Cancelon and getaroom.com so you can book your Hotel M, Mount Pocono reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Pocono Mountains Region >
    • Mount Pocono
    • Also Known As
    • Quality Inn And Suites Mount Pocono ,
    • Quality Inn & Suites Mount Pocono Hotel Mount Pocono ,
    • Quality Inn Mount Pocono ,
    • Mount Pocono Quality Inn
    Add Photo Photos
    Traveller (212)
    Room & Suite (31)
    Pool & Beach (3)
    Dining (1)
    Hotel & Grounds (189)
    Bathroom (14)
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    Ask a question
    Questions & Answers
    jmassage58
    To the General Manager: Do you think that a year's worth of "apologies" to all of those "terrible" reviews make any difference? Please stop apologizing about the nasty conditions of this hotel and FIX the problems that over half of your paying guests are complaining about. NO ONE that gives you an unfavorable review is COMING BACK to experience these supposed changes that you're claiming will be addressed. What you're failing to understand is that the first impression is a lasting impression and those of us who have taken the time to write lengthy criticisms of your hotel...WILL NOT BE BACK. You've permanently lost those customers and anyone that they could have referred your hotel to. Your responses and apologies are don't mean anything because all one has to do is go back and read all of the previous guests criticisms over the last couple of years (and your stock responses) to KNOW that you are NOT addressing these issues. You need to SUPERVISE your cleaning staff to make sure those rooms look and smell clean. You should know which employee is assigned to which rooms and hold them responsible for making those rooms look and smell PRISTINE! Get rid of all that torn/ripped/stained furniture! What are you THINKING?? I've purchased 2nd hand furniture that is NOT torn or stained and looked MUCH better quality that what you had in our room. It does not take much to correct. All these negative reviews will continue to negatively impact any profit you may be trying to get.
    21 November 2016|
    Answer
    Response from Chiquita C |
    great points. it's because of these terrible reviews I will not even chance it. no way in hell for me and my family. thank you for this post.
    0
    Votes
    scholarlymama
    2 November 2015|
    AnswerShow all 4 answers
    Response from Syed Akrum U | Property representative |
    Dear Valued Guest thank you for writing us, we are really sorry for the inconvenience that you have please let us know your concern so that we can take care of that immediately. Once again thank you for writing us.
    0
    Votes
    Naysika O
    23 August 2015|
    AnswerShow all 3 answers
    Response from TravelingChuckNas | Reviewed this property |
    The breakfast was simple cereal and assorted pastries. I stuck to the coffee myself.
    2
    Votes
    Room Tips
    "I believe all rooms are similar."
    Read review
    "Ask for Beverly or Fallen they will make sure you are at a home away from home !!!"
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    "Tv doesn't get national stations such as cbs,NBC, abc"
    Read review
    "Avoid at all costs and it will be great!"
    Read review
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