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I have stayed here numerous times and lived it this time is as awful planned a weekend for my husbands 50 birthday got there checked inn. Went to room was filthy. When I went and asked to be moved I wanna as I old sold...More
This hotel is just perfect. The staff were very friendly and efficient. The rooms are clean. Plenty of places to plug in electronics. Great breakfast complete with omelettes. It is the perfect place for us to stop over on our frequent trips to New York,...More
Thank Janette b
Response from gmpa310, General Manager at Comfort Inn & SuitesResponded 3 weeks ago
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More
We have stay here in the past and it was very nice, clean and comfortable. As before the staff was very polite. But, the following events happened. Again, keep in mind we are paying $200 per night and I gave them a very good rating...More
The room wasn’t to bad, the AC worked well. The bathroom was a little dirty, not the day-to-day type dirt but dirt that seemed to be there a while. There was some type of small bugs crawling in the bathtub when I checked in. I’ve...More
Our family spent a weekend at the Comfort Inn in Mt. Pocono due to an event we were attending at the Kalahari Resort Convention Center. Having stayed at many Comfort Inns over the years, using Choice Hotels as our “go to” brand, and being Choice...More
2 Thank Family122
Response from gmpa310, General Manager at Comfort Inn & SuitesResponded 15 May 2018
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We’re sorry that you received service that prompted you to...More