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Sleep Inn & Suites Lancaster County

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Sleep Inn & Suites Lancaster County
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163 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Pittsburgh, Pennsylvania
Reviewed 15 October 2015

My parents and I recently stayed here. The hotel was very clean. Every staff member I encountered was friendly. My only complaint, and it just a matter of preference is that the room configuration was small and bathroom was very small making it difficult to have privacy. I was traveling with my young daughter and my parents. My daughter and...

Thank Amy S
Baltimore, Maryland
Reviewed 30 September 2015

Made arrangements here because we wanted a suite - with a bathroom, of course. We realized that the toilet was not flushing properly after we'd been there about 2 hours. The hotel was full and they could not give us another room even though we later found out that they had known full well the toilet was not working. The...

Thank CathyFT
Woodbridge, Connecticut
Reviewed 28 September 2015

We were visiting Franklin & Marshall. We really didn't stay long. Checked in very late, and left early the next morning. Room was clean, bed was comfortable. Breakfast was what you get for these kind of places; cereal, pastries, etc.

Thank jdzlaw59
north carolina
Reviewed 27 September 2015

We enjoyed our stay at this facility. The room was very comfortable and clean. The staff was always attentive to our needs. We carried a lot of our own food and used the microwave and frig in the room. The housekeeping staff went out of their way to help and it made the stay all the nicer. We used the...

Thank Kelly C
Dayton, OH
Reviewed 3 September 2015

Very nice place, clean nice room with a comfy bed, staff was very nice and helpfull.. situated in a nice qjiet area. Next coor is a great little ice cream place called Scoopes. My only complaint was that the wi-fi was bad.

Thank tlc_notes
Getzville, Ny
Reviewed 27 August 2015

First of all, I have never seen a group of employees who love their job so much, from the people at the front desk to the women cleaning the rooms every day. The beds-best sleep we have had in a long time. The neighborhood-beautiful scenery especially from the breakfast room windows. Room-quiet. Location-far enough away from the traffic of Lancaster,...

Thank Jackie B
Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

Thank you for your kind words. I will share it with our team as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next...

New York City, New York
Reviewed 18 August 2015

I have no complaints with our room, it was clean and the wing that we stayed in was quiet. They offer complimentary breakfast but we didn't have any so I can't review on that. We only stayed one night but I would come back here again, they also have a free parking lot.

Thank Gloria L
Greer, South Carolina
Reviewed 10 August 2015 via mobile

Basic hotel with friendly staff, free basic breakfast (waffles, cereal, bagels, donuts, and yogurt, etc.) in a quiet area. Nice indoor pool and hot tub with complimentary towels. Plenty of good towels in the room. Our only complaint was that the bed was a bit hard for our taste. Overall a good experience.

1Thank Dave_Donna_SC
Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

Thank you for the nice review. Glad to hear you enjoyed your stay.

Hazlet, New Jersey
Reviewed 6 August 2015 via mobile

During the first few days the pool was closed indefinitely but we could use the hotel next door's pool. The jacuzzi was the only functioning thing. Breakfast was delicious but there was one woman who seemed upset that people were in her way of stocking things. Other than her everyone was more than kind to us.

1Thank BelleGold
Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

We appreciate your review of your recent stay. I'm sorry the pool was out of order. We have replaced the pump that broke down and the pool is now open. I will share your comment about the attitude of our breakfast attendant to ensure they are more understanding during busy times. Robin Goodman Sleep Inn & Suites 717-285-0444

Reviewed 2 August 2015

When we booked our room online they give you a place to make requests. My husband had requested the top floor (which is 3rd) and right after sending this off we read a review about the top floor being the smoking floor so he went back in and clicked revise to request we not be on the smoking floor. We...

Thank duckiebell
Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the layout of the room, the odor of smoke in your room and the response you received when you complained about the location of your room on the third floor. I have shared your feedback with guest services to ensure we handle the issue...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Situated in Mountville, this hotel is close to Dutch Apple Dinner Theatre. Nearby attractions also include Turkey Hill Experience opening June 2011. At Sleep Inn And Suites Mountville recreational amenities include an indoor pool and a hot tub. The hotel also features an exercise room and a business center. Scoops Ice Cream & Grille and Boulders Miniature Golf are located next door. Flat-panel televisions include satellite channels. Guestrooms also feature beds with pillowtop mattresses, air conditioning, and complimentary weekday newspapers. ... more   less 

Additional Information about Sleep Inn & Suites Lancaster County

Address: 310 Primrose Ln, Box 3100, Mountville, PA 17554-1262
Region: United States > Pennsylvania > Lancaster County > Mountville
Price Range: $109 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn & Suites Lancaster County 2.5*
Number of rooms: 80
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Also Known As:
Sleep Inn & Suites Lancaster County Hotel Mountville
Sleep Inn And Suites Lancaster County
Sleep Inn Mountville
Mountville Sleep Inn
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn & Suites Lancaster County staff and other travellers.
3 questions
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Questions? Get answers from Sleep Inn & Suites Lancaster County staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“216 was a wonderful room.”
 of 5 bubbles danbC1720ZE, 17 Oct 2016 | Read review
“A room at the end of the hall not overlooking parking lot should cut down on any hallway/outside noise”
 of 5 bubbles RHtravels, 13 Sep 2016 | Read review
“Ask for a refrigerator if you're visiting during the warm months.”
 of 5 bubbles gmomt, 17 Aug 2016 | Read review
“This location is set back from the road so it's quiet.”
 of 5 bubbles SignLady, 10 Jun 2016 | Read review
“Some rooms on 3rd floor are smoking.”
 of 5 bubbles 492pamelab, 28 Mar 2016 | Read review
5 of 5